Multiple Blue screen E-350

michal22

New Member
Messages
3
Location
Silesia
Hello, at my laptop appears blue screen... And sometime when i am away from keyboard for several minutes, then laptop stays with black screen- laptop looks with screensaver but cant wake up :D.. hard restart is required in this case.
I think all the crashes happen on Chrome were running.
Can you help resolve my problem, please? Thank you in advance really..

michal22_SF_25-02-2013.ZIP
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo Thinkpad x121e
    CPU
    Amd E-350 Zacate
    Memory
    2x4GB
    Graphics Card(s)
    AMD HD6310
    Browser
    Chrome
This device is disabled. Is this deliberate? If so, why?
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 ROOT\NET\0000 This device is disabled.
Please enable the device, update it's drivers, then disable it again (if so desired).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

TVicPort64.SYS Wed Mar 30 05:12:54 2005 (424A6D96)
TVicPort Generic Device
http://www.carrona.org/drivers/driver.php?id=TVicPort64.SYS

CHDRT64.sys Thu Mar 24 15:36:14 2011 (4D8B9D2E)
Conexant High Definition SmartAudio
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys

If these things don't fix your issues, please try uninstalling Comodo to see if that helps. If not, then run Driver Verifier according to these instructions: Driver Verifier Settings


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Feb 23 08:03:10.131 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022313-16270-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:42:18.267[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 1127d2000, fffff8801846efc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 00000001127d2000, Address of the instruction which caused the bugcheck
Arg3: fffff8801846efc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 22 07:40:44.237 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022213-17893-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:13:13.375[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 16a7b6000, fffff8801801afc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000016a7b6000, Address of the instruction which caused the bugcheck
Arg3: fffff8801801afc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 22 06:51:45.200 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022213-46503-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:10:53.340[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 13ed83000, fffff88018605fc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000013ed83000, Address of the instruction which caused the bugcheck
Arg3: fffff88018605fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 22 06:40:18.858 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022213-33727-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:49:09.997[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 12e3ce000, fffff8801a5f21c0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000012e3ce000, Address of the instruction which caused the bugcheck
Arg3: fffff8801a5f21c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 22 05:50:19.487 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022213-15958-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 10:27:59.583[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 129c37000, fffff8801868afc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000129c37000, Address of the instruction which caused the bugcheck
Arg3: fffff8801868afc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Feb 21 18:08:47.595 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022213-17550-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 4:50:54.670[/B]
Probably caused by :[B]win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )[/B]
BugCheck [B]3B, {c0000005, 1220fb000, fffff880187881c0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 00000001220fb000, Address of the instruction which caused the bugcheck
Arg3: fffff880187881c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k!SURFACE::bDeleteSurface[/B]
  BIOS Version                  8RET53WW (1.16 )
  BIOS Release Date             03/15/2012
  Manufacturer                  LENOVO
  Product Name                  30515QG
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Feb 23 08:03:10.131 2013 (UTC - 5:00)**************************
[COLOR=RED][B]TVicPort64.SYS         Wed Mar 30 05:12:54 2005 (424A6D96)[/B][/COLOR]
[COLOR=RED][B]CHDRT64.sys            Thu Mar 24 15:36:14 2011 (4D8B9D2E)[/B][/COLOR]
L1C63x64.sys           Thu Jun 14 01:57:40 2012 (4FD97D54)
rtwlane.sys            Thu Jun 21 00:45:30 2012 (4FE2A6EA)
usbfilter.sys          Tue Aug 28 21:27:12 2012 (503D6FF0)
Tppwr64v.sys           Tue Sep  4 00:28:58 2012 (5045838A)
amd_sata.sys           Mon Sep 17 04:40:39 2012 (5056E207)
amd_xata.sys           Mon Sep 17 04:40:43 2012 (5056E20B)
SynTP.sys              Thu Oct 18 00:56:11 2012 (507F8BEB)
ibmpmdrv.sys           Tue Dec  4 22:01:38 2012 (50BEB912)
atikmpag.sys           Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys           Wed Dec 19 15:38:55 2012 (50D225DF)
[/font]
http://www.carrona.org/drivers/driver.php?id=TVicPort64.SYS
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
rtwlane.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you,
I am not sure why was Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 disabled. Maybe because I disabled Cisco in startup manager.. But crash does not appear on Cisco vpn running.


TVicPort64.SYS- I can't find newer driver, but I dont think this could cause BSOD. Actually, I can't find this as device in device manager.
CHDRT64.sys - Updated to version 10. 4. 2012.
BSODs appeared before installing Comodo- this seems not have connexion
While using Driver Verifier Settings - there was not any to select, what is not Microsoft driver


BSOD still appears, maybe Undervolting using registry key could be reason of crashing. I will try to modifi values of voltages or disable it.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Lenovo Thinkpad x121e
    CPU
    Amd E-350 Zacate
    Memory
    2x4GB
    Graphics Card(s)
    AMD HD6310
    Browser
    Chrome
When selecting drivers, click on the column header for the manufacturer. This'll sort them by the manufacturer.
Then check above and below "Microsoft" to see all the non-Microsoft drivers
Select each one by clicking the box on the left hand column for each non-Microsoft driver.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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