Windows 8 and 8.1 Forums

Minidump and sysdata pb

  1. #1


    Posts : 5
    Windows 8

    Minidump and sysdata pb


    Hello,

    I've just bought a new computer (Sony VAIO SVE1112) running with Windows 8.

    I've downloaded Firefox 19.0.

    When I'm using IE or Firefox, after few minutes, the PC disconnect and restart.

    It sends informations :

    C:\windows\Minidump\022513-39967-01.dmp
    C:\users\ my name \ AppData\Local\Temp\WER-73039-0.sysdata.xml
    C:\windows\MEMORY.DMP

    In the file, you'll find the SF Diagnostic.

    Thanks a lot for your help, cause it's driving me crazy, and I really can't manage it alone with my poor level in informatic.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    5 Dump files, 4 indicated iexplorer (IE 10) and one indicated Firefox.exe. You have MaCafee installed and known to cause problem. Please uninstall it using their special uninstaller to completely remove it from your PC and please report back what you find.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Thanx a lot topgundcp.

    McAfee is suppressed.

    Do you ask me to sen you the same report than before or just if the problem is solved?
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Do you ask me to sen you the same report than before or just if the problem is solved?
    No, please Mark Solved if the problem is fixed. Thanks
    Last edited by topgundcp; 26 Feb 2013 at 01:43.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    At the beginning it looked like it was ok (and I believe it's at least better than before), but it did it to me again at the end of the night.

    So I did a new folder and hope you'll find out.

    Thanx again for your help
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    How did you uninstall McAfee ? Did you go to their website and download the special Uninstaller Package and use it ?
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    Hello

    Yes I did it this way.

    It's now working better but happens once again.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8


    Hello,
    In fact I have no problem with IE, but anytime i run Firefox, it does it again.
    1 also have a problem to acess the streams of this website : Sport Lemon - From Sport - Watch Live Sports Online - FromSport
    It always do a 404 Do Not Found page plus nginx/1.27

    What the f*** : it's brand new computer and a brand new system, paid on a store, not fall from a truck, but nothing's working like on all my other computer. What have they done into in order to control me? Are we in China?

    Ok, I had to say it. Now somebody has the same problem? Somebody now how to fix it?
      My System SpecsSystem Spec

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