Blue Screen of Death- IRQL and Pagefault

Yadash

Member
Member
Messages
48
Hi there, I built my computer very recently and ran linux on it for the first two weeks of it's life where it had no problems at all. I then recieved my copy of Windows 7 and installed it, this copy however kept on giving me BSODS with the above error codes so I got a copy of Windows 8 and installed that on my system, however I keep getting BSODS and the system is not very good for casual use, it will crash while using chrome and youtube however during games it will be fine.

I'd appreciate any help I can get, my errors so far (in W8) have been

IRQL NOT LESS OR EQUAL

and

PAGEFAULT IN NON PAGED AREA
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Hello,

Here are some things I would try (if I had your problems):

Disable any overclocking (if present) and test

Update Mobo BIOS to current: ASRock > H77 Pro4/MVP

Test Memory: Run Windows Memory Diagnostic or use 3rd party test (also try running on 1 stick at a time)

If only Google Chrome - Try another browser
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
What I"ve done so far is disable intel speedstep and turbo boost, this seems to have reduced the frequency of my BSODS, however I still get them while browsing, especially during Youtube viewing and using two windows next to eachother.

I've run windows memory diagnostic and had no issues with ram, to double check, I ran 6 passes of memtest which it passed with no problems. I ran seatools for windows and did the short generic test where the HDD passed and the long generic test ran for about 2 hours before I turned the PC off. I've changed the slot that my RAM was in but that hasn't seemed to make any difference. I am also running 1.5 BIOSon my motherboard.

My problem seems to be the NTOSKRNL and so far I've been having a lot of errors that begin with USB, eg usbehci.sys and a couple more that I can't remember. One of my crashes was NVIDIA driver related however that was solved by updating the drivers. I have also run driver checker on my system which revelaed that all my drivers are up to date
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Well, you certainly are working hard at trying to fix the problem! So, did you try a different browser and does it fail exactly like Google? Also, have you tried unplugging all USB devices and then browsing the internet and viewing your youtube videos? AND, are there any Event Logs being generated that are time-coincident with your failures?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Yes sir, using internet explorer, it still bsods however its more stable than chrome which will just crash if there's more than one tab open. It seems that YouTube is the killer. I shall try unplugging usb devices as soon as I get home. I am not really sure what you mean by event logs, (I'm completely lost when it comes to anything that's not hardware!). U have mini dumps and have viewed the bsods by using nirsoft blue screen reader
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
I've entered safe mode, running about 80 tabs of the watchdogs game trailer and no BSOD in sight!
Those tabs were open in both internet explorer and chrome
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
The bsod has returned in windows whilst using chrome. Is it possible that chrome is the culprit. It happened while I was trying to watch a video on yotube
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
The bsod has returned in windows whilst using chrome. Is it possible that chrome is the culprit. It happened while I was trying to watch a video on yotube

There have been several reported instances of Chrome having some compatibility problems with Windows 8. Is IE10 working OK? If so, then Chrome is the problem! FYI, here is how to access the Event viewer: Hold down the Windows key+(letter)X and a menu will pop up:

View attachment 17257
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Yes there's one that's one second off my NTOSKRNL BSOD, called Microsoft Windows Application Experience/ Program Compatibility Assistant
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
I haven't really used IE 10 that much but I will do to see if there's a problem with it.

My worry is, that as soon as I logged in after installing Windows 8, I had a BSOD, which was either Pagefault in non paged area or Driver Irql not less or equal which means that it could be a hardware issue as I had those errors on previous windows installs and I'm not sure how to figure out which piece of hardware it is :cry:
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
I ran safari for the last 3/4 hours no problem, just text based surfing. I then opened up steam, went to big picture mode and was greeted by driver_irql_not_less_or_equal!

The event logger shows that at the same time as the crash "Application" was running with current size 1.07 mb and maximum size 20 mb
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
I then opened up steam, went to big picture mode and was greeted by driver_irql_not_less_or_equal!

All your problems stem around graphics-related functionality. Unfortunately, I don't know what "steam" is but do you use a browser to open it? If so, was it Chrome? If not, are your graphic drivers up-to-date? One additional question. Do you have the option of using integrated mobo graphics on you rig for a test? If so, could you please try using the integrated and go check out a youtube movie?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Steam is a gaming client sort of thing which allows users to purchase games and interact with eachother. It's a programme of its own and doesn't need a browser to open.

The thing is I was hoping all the bsods were related to intergrated graphics andthat they wwould go away once the discrete card arrived but unfortunately it isn't so.

Would pagefault and irql be caused by gpu? I was leaning more towards it being a ram problem, but I'm lost now. Could it be the motherboard that doesn't have good contact with the ram?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Set your BIOS to "Defaults" and retest:

View attachment 17276

If no good, try setting your RAM to run at 1333MHz (even though 1600 is supported).

Make sure your memory is installed per the pix below:

View attachment 17277

Try running on each memory module "individually" to try and isolate the problem (see pix above).
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
I reflashed my bios and felt an instant improvement in response in windows 8 no micro freezes and indie the same thing I did in steam which caused a bsod twice and nada. I think it might be okay Moe. Norepli, you sir are AWESOME, thank you so much for helping me!!!
I'll post back tomorrow to see if it's worked.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Wow! Great news (hopefully). The BIOS reflash probably reset everything to defaults so you might want to check that your PCI-E graphics card is enabled but other than that, if it works, don't tinker with those settings. You've work hard at resolving this so I'm really got my fingers crossed for you!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
It's back :cry:
USBEHCI.sys and HIDCLASS.SYS Driver Irql not less or equal
and
Pagefault in non paged area in the morning ntfs.sys
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
I have a zip of all of my mini dumps if that would be helpful in sorting the matter out. I'm so gutted, I thought I'd have a working system finally :(
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Hello Yadash,

Are you using a wireless keyboard and/or mouse?

Pending your response to the above I think your time would be better served by doing the following:
-Change RAM settings to run at 1333MHz (from 1600)
-Test each RAM stick by running on "only one at a time." We have to eliminate that as a possible cause.

-Reset your BIOS to defaults and get ready to do a full clean install (including a reformat of the hard drive during the clean install process)
-Once the install is complete, immediately install all Windows updates and get to current.
-Now, check for any problems in device manager (if problems are found, do not install any unnecessary drivers at this time). For example, if a sound driver is missing, don't install it yet. If windows installed a generic driver for your graphics card and monitor, leave that alone for now as well.
-Now, let the system run "as-is" and/or you can try accessing the internet and looking at a youtube movie to see if the problem has returned. Again, do not install any software unless you are satisfied the PC is running OK now.
Now, once you have determined the PC is running OK, start to update the device drivers; however, do it slowly because we have to isolate the cause of the problem. Once all the device drivers have been updated and the PC is running OK, I would proceed with a slow, systematic install of the individual software programs.

I think if you follow the above, it will help you "isolate" the cause of your problems. I know this is a lot of work but you could have done this procedure 10 times over within the timeframe you have spent trying to resolve your current problems.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Norepli,
I am indeed using a wireless keyboard and mouse set, it's a Microsoft 800 desktop set. I'm more than happy to follow the proccedure if it means a trouble free or a diagnosed computer. I only have one stick of ram which holds the 8gb capacity.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel i5 3570K
    Motherboard
    Asrock H77 Pro4/MVP
    Memory
    Corsair Vengeance 8gb 1600mhz
    Graphics Card(s)
    Nvidia GTX 660ti
    Sound Card
    Motherboard Integrated
    Monitor(s) Displays
    LG TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB SEAGATE BARRACUDA
    PSU
    Thermaltake 530W
    Case
    Zalman Z11
    Cooling
    Stock
    Browser
    Google Chrome
    Antivirus
    None
Back
Top