Windows 8 and 8.1 Forums


PC CRASH and reboot saying someting with Minidump and .DMP

  1. #1


    Posts : 1
    windows 8 64bit

    PC CRASH and reboot saying someting with Minidump and .DMP


    Uploaded my SF Diagnostic

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    Hi and welcome to the forums.

    It seems Avast anti virus is causing BSODs for you.
    Uninstall Avast anti virus completely using the Avast! Removal Tool and then restart the computer.

    We recommend using the built-in Windows Defender along with Malware Bytes.

    Also, run System File Checker to verify/repair the integrity of system files.
    Full tutorial here: SFC /SCANNOW Command - System File Checker - Windows 7 Support Forums

    Let us know if this works.

    The below is for information purpose only:

    BugCheck Analysis:

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    MODULE_NAME: aswnet
    
    FAULTING_MODULE: fffff801e327a000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  508e9a7f
    
    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     0000000000000038 
    
    CURRENT_IRQL:  0
    
    FAULTING_IP: 
    aswnet+313aa
    fffff880`0ec993aa 483b7038        cmp     rsi,qword ptr [rax+38h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    LAST_CONTROL_TRANSFER:  from fffff801e32f4669 to fffff801e32f5340
    
    STACK_TEXT:  
    fffff880`0d7d32a8 fffff801`e32f4669 : 00000000`0000000a 00000000`00000038 00000000`00000002 00000000`00000000 : nt+0x7b340
    fffff880`0d7d32b0 00000000`0000000a : 00000000`00000038 00000000`00000002 00000000`00000000 fffff880`0ec993aa : nt+0x7a669
    fffff880`0d7d32b8 00000000`00000038 : 00000000`00000002 00000000`00000000 fffff880`0ec993aa fffffa80`0b4dd004 : 0xa
    fffff880`0d7d32c0 00000000`00000002 : 00000000`00000000 fffff880`0ec993aa fffffa80`0b4dd004 45374144`42463639 : 0x38
    fffff880`0d7d32c8 00000000`00000000 : fffff880`0ec993aa fffffa80`0b4dd004 45374144`42463639 65746e6f`430a0d43 : 0x2
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    aswnet+313aa
    fffff880`0ec993aa 483b7038        cmp     rsi,qword ptr [rax+38h]
    
    SYMBOL_NAME:  aswnet+313aa
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  aswnet.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

PC CRASH and reboot saying someting with Minidump and .DMP
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