Windows 8 and 8.1 Forums

Random BSOD's on my brandnew computer

  1. #1

    Posts : 2
    windows 8 / 64

    Random BSOD's on my brandnew computer

    I recently bought a HP dm1, with windows 8 -64 preinstalled. After I only installed MS Office (from an external USB DVD-drive which I temporarily connected) I couldn't believe my eyes when a BSOD error occurred. I donwloaded all updates for windows and office, but that didn't help: still several BSOD's a day.
    I have checked several drivers on the HP website, but found nothing which isn't up-to-date on my computer.
    Then I started verifier and worked a few days with it - annoyingly slow, but: no BSOD's. After stopping verifier, the first crash occurred within minutes..
    So I conclude this is not a hardware problem. Or is that conclusion not justified? Anyway, I include the zip-file with details as prescribed here. Hope someone can help me.

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Uninstall Waterfox and use Firefox instead.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8 / 64

    The errors started before I installed waterfox. But nevertheless I uninstalled it this morning; only running IE now, which was included in the box. Makes no difference, though: I got the dreaded blue smiley again, tonight.
      My System SpecsSystem Spec

Random BSOD's on my brandnew computer
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