Windows 8 and 8.1 Forums


PC Keeps Randomly Crashing (BSOD) on a Daily Basis

  1. #1


    Posts : 5
    Windows 8

    PC Keeps Randomly Crashing (BSOD) on a Daily Basis


    I've been running Windows 8 for couple of months and it keeps randomly crashing. Mostly when I have multiple on going processes.

    I believe I did a mistake when I upgraded some drivers via Windows update.

    I tried to debug memory.dmp (8GB) but it keeps coming up with different thing.

    I keep losing my work data on a daily basis.

    I hope you guys can help me with this, because BSOD is driving me crazy.

      My System SpecsSystem Spec

  2. #2


    Hi there!

    You have lots crashes I found something interesting stuff as well. I think ASACPI.sys is the root of all issues.

    Rebuild the list of counters in the registry:


    Click Start, expand All Programs, and expand Accessories.
    Right-click Command Prompt, and then click Run as administrator.
    At the command prompt, type lodctr /r, and then press ENTER.

    For this particular error:

    Code:
    Event[15948]:
      Log Name: Application
      Source: Microsoft-Windows-LoadPerf
      Date: 2013-02-21T23:40:28.300
      Event ID: 3012
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Uros-PC
      Description: 
    The performance strings in the Performance registry value are corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
    Update the following drivers:

    Code:
    E1G6032E.sys Wed Mar 24 02:38:16 2010 -  Intel (R) PRO/1000 Adapter NDIS 6 deserialized drivers
    ASACPI.sys   Mon Mar 28 08:00:36 2005  -   Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities http://www.sysnative.com/drivers/driver.php?id=ASACPI.sys
    You have Windows Activation error which is not good.



    Code:
    Event[16015]:  Log Name: Application
      Source: Microsoft-Windows-Security-SPP
      Date: 2013-02-21T23:51:08.000
      Event ID: 8198
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Uros-PC
      Description: 
    License Activation (slui.exe) failed with the following error code:
    hr=0x8007232B
    Command-line arguments:
    RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=a98bcd6d-5343-4603-8afe-5908e4611112;NotificationInterval=1440;Trigger=NetworkAvailable
    Bugcheck Analysis

    Code:
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff880009c6d30
    Arg3: fffff8808beee428
    Arg4: fffff801f99351c5
    
    
    Debugging Details:
    ------------------
    
    
    
    
    BUGCHECK_STR:  0x7f_8
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    PROCESS_NAME:  svchost.exe
    
    
    CURRENT_IRQL:  0
    
    
    LAST_CONTROL_TRANSFER:  from fffff801f98f7669 to fffff801f98f8340
    
    
    STACK_TEXT:  
    fffff880`009c6be8 fffff801`f98f7669 : 00000000`0000007f 00000000`00000008 fffff880`009c6d30 fffff880`8beee428 : nt!KeBugCheckEx
    fffff880`009c6bf0 fffff801`f98f5734 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009c6d30 fffff801`f99351c5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb4
    fffff880`8beee428 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExAcquireResourceSharedLite+0xe5
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    nt!KiDoubleFaultAbort+b4
    fffff801`f98f5734 90              nop
    
    
    SYMBOL_STACK_INDEX:  2
    
    
    SYMBOL_NAME:  nt!KiDoubleFaultAbort+b4
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50ab0e64
    
    
    BUCKET_ID_FUNC_OFFSET:  b4
    
    
    FAILURE_BUCKET_ID:  0x7f_8_nt!KiDoubleFaultAbort
    
    
    BUCKET_ID:  0x7f_8_nt!KiDoubleFaultAbort
    
    
    Followup: MachineOwner
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Thank you Capt.Jack Sparrow for doing this research.

    I did execute lodctr /r successfully.

    However, I have ASUSTeK Computer INC. Crosshair IV Formula (AM3) and I couldn't find a newer version of Asus ACPI Utility that would work on Windows 8.

    I keep getting BSDOD, totally randomly.

    What do you guys suggest me to do
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8


    Also, when I checked under Device Manager it looks like it's using a 2009 version. I attached a screenshot. Attachment 17118
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    Anyhow, I did remove(rename) the ASACPI.sys and later disabled it in Autoruns. I will update you if I keep getting BSDOs.
      My System SpecsSystem Spec

  6. #6


    Ok. Keep us updated
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    Jack, so far, so good.

    I'll keep my fingers crossed
      My System SpecsSystem Spec

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