BSOD only on startup boot, since fresh install of the OS

ManiacClapTrap

New Member
Messages
2
Hi
I have bsod sometimes when I boot the system (Windows 8 Pro) on a toshiba sattelite laptop. It happened since the first time it booted after OS install, so its kind of weird. Sometimes it boots, but it happens frequently. I don't know how to interpret the dump file so I'll put it here.
I have read on some posts people with this kind of problem and they have an atheros wireless device, but I don't want to mess with the drivers before an opinion on the dump file.

Thanks in advance!!
 

My Computer

System One

  • OS
    Windows 8
I"m sorry that I missed this post.
Please reply back if you still need help. I'll reply after work today (after 3pm Eastern time in the US).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
thanks! yes i still need help. I tried to update the atheros wireless drivers but it's the same. Also, i get the feeling it only happens when I restart the computer, not when I do a full shutdown.
 

My Computer

System One

  • OS
    Windows 8
Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html

Your BIOS dates from 2008. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please ensure that you get ALL Windows Updates. It may take several trips to get all of them.

Please update these older drivers to the latest, Win8 compatible drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

TVALZ_O.SYS Thu Nov 8 22:08:41 2007 (4733CF39)
TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS

SynTP.sys Thu Aug 14 22:03:12 2008 (48A4E3E0)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

rimmpx64.sys Thu Sep 3 06:37:00 2009 (4A9F9C4C)
Ricoh Memory Card Reader driver
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys

rimspx64.sys Thu Sep 3 06:59:25 2009 (4A9FA18D)
Ricoh Memory Card Reader driver
http://www.carrona.org/drivers/driver.php?id=rimspx64.sys

rixdpx64.sys Thu Sep 3 07:14:28 2009 (4A9FA514)
Ricoh Memory Card Reader driver
http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Wed Feb 20 11:59:26.381 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022013-38828-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:00:24.284[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+645 )[/B]
BugCheck [B]C000021A, {fffff8a000c17b90, 0, ffffffffc0000001, d38f2903e8}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WINLOGON_FATAL_ERROR (c000021a)[/URL]
Arguments: 
Arg1: fffff8a000c17b90, String that identifies the problem.
Arg2: 0000000000000000, Error Code.
Arg3: ffffffffc0000001
Arg4: 000000d38f2903e8
Arg2: 0000000000000000, Error Code.
BUGCHECK_STR:  0xc000021a_0
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID: [B]0xc000021a_0_nt!ExpSystemErrorHandler2[/B]
  BIOS Version                  1.80
  BIOS Release Date             12/26/2008
  Manufacturer                  TOSHIBA
  Product Name                  Satellite A300D
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Wed Feb 20 11:59:26.381 2013 (UTC - 5:00)**************************
[COLOR=RED][B]TVALZ_O.SYS                 Thu Nov  8 22:08:41 2007 (4733CF39)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys                   Thu Aug 14 22:03:12 2008 (48A4E3E0)[/B][/COLOR]
[COLOR=RED][B]rimmpx64.sys                Thu Sep  3 06:37:00 2009 (4A9F9C4C)[/B][/COLOR]
[COLOR=RED][B]rimspx64.sys                Thu Sep  3 06:59:25 2009 (4A9FA18D)[/B][/COLOR]
[COLOR=RED][B]rixdpx64.sys                Thu Sep  3 07:14:28 2009 (4A9FA514)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
athrx.sys                   Wed Mar 21 23:26:22 2012 (4F6A9BDE)
atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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