Solved Newly Installed Windows 8 irql_not_less_or_equal BSOD

Quad

New Member
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I just installed Windows 8 on my computer around thirty minutes ago, and I'm already having BSOD issues. Any help is appreciated
 
Last edited:

My Computer

System One

  • OS
    Windows 8 - 64bit
Since you installed Windows around 30 mins ago, I assume you're still in the process of setting it up.
Please make sure Windows is up-to date.
Check for Updates, Install Updates and Reboot the system.

The below analysis is for information purpose only.
BugCheck Analysis:

Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: win32k

FAULTING_MODULE: fffff80260c1d000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  50f7780d

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
00000000`0bc5c000 ??              ???

CONTEXT:  fffff8800df011c0 -- (.cxr 0xfffff8800df011c0)
rax=0000000000000000 rbx=fffff901000c5010 rcx=ffffffffffffffff
rdx=fffff8800df01c00 rsi=fffff901043a1950 rdi=fffff901043a1950
rip=000000000bc5c000 rsp=fffff8800df01bc8 rbp=fffff8800df01cd0
 r8=fffff8800df01c70  r9=0000000000008000 r10=fffff880009bfb20
r11=fffffa80040f94d0 r12=0000000000000000 r13=0000000000008000
r14=0000000000000000 r15=fffff901045a3b60
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
00000000`0bc5c000 ??              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960002bc466 to 000000000bc5c000

STACK_TEXT:  
fffff880`0df01bc8 fffff960`002bc466 : fffff901`00000000 fffff901`00213848 fffff901`043a1950 fffff901`000c5010 : 0xbc5c000
fffff880`0df01bd0 fffff901`00000000 : fffff901`00213848 fffff901`043a1950 fffff901`000c5010 00000000`00000000 : win32k+0xcb466
fffff880`0df01bd8 fffff901`00213848 : fffff901`043a1950 fffff901`000c5010 00000000`00000000 fffffa80`0677e890 : 0xfffff901`00000000
fffff880`0df01be0 fffff901`043a1950 : fffff901`000c5010 00000000`00000000 fffffa80`0677e890 000000dc`3b720000 : 0xfffff901`00213848
fffff880`0df01be8 fffff901`000c5010 : 00000000`00000000 fffffa80`0677e890 000000dc`3b720000 fffff901`000c5010 : 0xfffff901`043a1950
fffff880`0df01bf0 00000000`00000000 : fffffa80`0677e890 000000dc`3b720000 fffff901`000c5010 00000000`00000d03 : 0xfffff901`000c5010


FOLLOWUP_IP: 
win32k+cb466
fffff960`002bc466 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32k+cb466

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  win32k.sys

STACK_COMMAND:  .cxr 0xfffff8800df011c0 ; kb

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
So I've installed all the updates through Windows Update. Going to wait and see if this has an effect.

Will update within a week if no further errors present
 

My Computer

System One

  • OS
    Windows 8 - 64bit
That's great. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP530U4B-S02
    CPU
    Intel Core i5 2467M @ 1.60GHz
    Motherboard
    SAMSUNG ELECTRONICS CO., LTD. 530U3BI/530U4BI/530U4BH (CPU
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Graphics Card(s)
    1024MB ATI AMD Radeon HD 7500M/7600M Series (Samsung)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (
    Screen Resolution
    1366x768@60Hz
    Hard Drives
    931GB SAMSUNG HN-M101MBB (SATA)
    Internet Speed
    1 MBPS
I've had two more BSOD's since posting yesterday. PAGE_FAULT_IN_NONPAGED_AREA and NTFS_FILE_SYSTEM.

Updated the dump file in my initial posting

EDIT: Went into the Device Manager, found a Network Adapter with 'Code 10' error. Disabled the device to see if it will make a difference
 
Last edited:

My Computer

System One

  • OS
    Windows 8 - 64bit
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