Windows 8 and 8.1 Forums


Random BSOD (graphics driver?)

  1. #1


    Posts : 13
    Windows 8 pro 64bit

    [SOLVED]Random BSOD (graphics driver?)


    Hi, I've recently bought a new Gigabyte HD 7970C-3GD and have been having bluescreens lately.

    I have tried reinstalling a clean windows which seems to help till I install the graphics driver.
    I have ran memtest and it came out good.
    Updated windows to the latest updates.
    Disabled my motherboard gpu.
    Only installed the driver with catalyst (no hd audio or sdk thingies)
    Pulled out my extra HDD too.

    Samsung SSD 830 series 256GB
    Gigabyte HD 7970C-3GD
    AMD Athlon II X2 260 Processor
    Corsair vengeance LP (2x4GB)
    ASUS M4A7BLT-M
    Corsair TX 650W

    I don't actually get an error code but my screen turns black/striped green and pc immediately restarts or audio is heard playing continually till I turn the computer off without an image. These occur random at any time and don't seem to crash on specific tasks. Usually some browsing, watching a video or playing a game (League of legends).

    Thanks in advance.
    Last edited by eejin; 21 Feb 2013 at 14:03.

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    Windows 8 pro 64bit


    Forgot to mention.
    I'm on windows pro 64 bit.
    I use the newest non beta driver from amd.
      My System SpecsSystem Spec

  3. #3


    The BSOD you are expiriencing is a 0x124 which can indicate a hardware level error. However, it can also be caused by outdated Bios, which in this case due to the age of your Bios:

    Code:
    BIOS Version/Date    American Megatrends Inc. 0802, 8/24/2010

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800a642038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    post back and let us know if you continue to have problems after updating your bios.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    Windows 8 pro 64bit


    Downloaded the newest bios (which the site states is 22-10-10). Put it on my usb stick and went into the bios.
    The bios stated that the version on my usb stick is actually 8/24/2010 (what?) but I flashed it and put that version on it.
    Had no problems since. If any problems occur I will post here again.
      My System SpecsSystem Spec

  5. #5


    Glad to hear things are working out for you.
      My System SpecsSystem Spec

  6. #6


    Posts : 13
    Windows 8 pro 64bit


    Just had another bsod. Well it wasn't really a bsod. My screen went black in the center and white jagged edges.
    Here is a fresh report:
      My System SpecsSystem Spec

  7. #7


    sorry for the late reply have had a crazy week. It looks like your still getting the 0x124 error:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800a642038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    you may want to take a look at this it may help you with trouble shooting:

    Stop 0x124 - what it means and what to try
      My System SpecsSystem Spec

  8. #8


    Posts : 13
    Windows 8 pro 64bit


    Well I've been running a while now. Had a bsod after 10 days then after 7 then 4 and now after 1. They follow up to a time where if I get into windows the pc will crash. I'm wondering whether it might be my motherboard.
    Here is a fresh report:
      My System SpecsSystem Spec

  9. #9


    Generic "Stop 0x124" Troubleshooting Strategy:
    1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

    2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

    3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

    4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

    5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

    6) Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing. For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors". Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

    7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new drivers - NOTHING AT ALL that is not sourced from the Windows 7 disc. Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes. Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
    If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:
    8) Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

    9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.
    Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
    please follow these steps
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    Windows 8 pro 64bit


    1. None are overclocked
    2. Temps at time of crash are about 50-55 degrees
    3. I updated everything
    4. Motherboard bios was updated to latest version
    6. Ran memtestx86 already and came out clean. Will run hddcheck thing
    7. Already did that twice without success
    8. Has been cleaned thoroughly
    9. Already removed everything to the ssd and motherboard,cpu, 1 slot of memory (tried different positions and memory)
    It also happens when only my hdd is hooked to the pc. I also remember having problems in the bios with a crash. Might it be my motherboard?
      My System SpecsSystem Spec

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