Windows 8 and 8.1 Forums


New Computer pre-installed Win 8 BSOD problem please help

  1. #1


    Posts : 2
    windows 8

    New Computer pre-installed Win 8 BSOD problem please help


    This has happened three times in the last couple of days and I cant seem to figure out what's causing it. So if someone out there could look into it for me or guide me in the right direction that would be great.

    here is the specs of the system in question...

    Gateway SX2110G-UW318

    Running Counter Path Bria 3 softphone app

    Event Viewer system error code...

    Log Name: System
    Source: EventLog
    Date: 2/17/2013 12:20:57 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: spicususa-pc
    Description:
    The previous system shutdown at 7:44:56 AM on ‎2/‎15/‎2013 was unexpected.
    Event Xml:
    <Event xmlns="Error">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-17T17:20:57.000000000Z" />
    <EventRecordID>2209</EventRecordID>
    <Channel>System</Channel>
    <Computer>spicususa-pc</Computer>
    <Security />
    </System>
    <EventData>
    <Data>7:44:56 AM</Data>
    <Data>‎2/‎15/‎2013</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>5571</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DD07020005000F0007002C0038001B02DD07020005000F000C002C0038001B02600900003C000000010000006009 000001000000B00400000100000000000000</Binary>
    </EventData>
    </Event>

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    windows 8

    new error


    now after trying to do some windows update I got BSOD while restarting

    error code...0xc000021a
      My System SpecsSystem Spec

  3. #3


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You need to upload the dump file in order to get help.
    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

New Computer pre-installed Win 8 BSOD problem please help
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