Windows 8 and 8.1 Forums


Random Windows 8 BSODs Started Today

  1. #1


    Posts : 18
    Windows 8.1 Pro w/ MC x64

    Random Windows 8 BSODs Started Today


    Today my copy of Windows 8 x64 Pro on my Acer Aspire One 722 PC just started having a bunch of random BSOD (SYSTEM_SERVICE_EXCEPTION), sometimes 15 minutes after startup, sometime after a couple of hours hour. I've been using Windows 8 since launch (I upgraded my PC to from W7 to W8) without any major issues, so this is kind of odd. The only changes that were made recently were the bunch of recent Windows Updates installed (which may be the reason but I'm not entirely sure.) Anyways, I've attached all my stuff and you guys always know best, so please help me out!!!!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    C: drive only has about 7% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on all hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    This device is disabled. Is this deliberate? If so, why?
    Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 ROOT\NET\0001 This device is disabled.
    Please either remove it from your system or enable it/update it/disable it again.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    LogMeIn and Team Viewer both date from 2007/8 - please uninstall them immediately.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Feb 14 19:56:49.282 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021413-37206-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:04:21.661
    Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
    BugCheck 3B, {c0000005, 317c8000, fffff8801a87cfc0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 00000000317c8000, Address of the instruction which caused the bugcheck
    Arg3: fffff8801a87cfc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Feb 14 19:51:19.549 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021413-27315-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 2:12:06.929
    Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
    BugCheck 3B, {c0000005, c6139000, fffff8801b51b1c0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 00000000c6139000, Address of the instruction which caused the bugcheck
    Arg3: fffff8801b51b1c0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  steam.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Feb 14 19:56:49.282 2013 (UTC - 5:00)**************************
    lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)
    teamviewervpn.sys           Thu Dec 13 04:22:09 2007 (4760F9C1)
    RaInfo.sys                  Fri Jan  4 13:57:14 2008 (477E818A)
    LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    ag6gqmjv.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    CHDRT64.sys                 Mon May 21 01:25:42 2012 (4FB9D1D6)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    LGSUsbFilt.Sys              Wed Aug 22 18:26:33 2012 (50355C99)
    LGSHidFilt.Sys              Wed Aug 22 18:27:24 2012 (50355CCC)
    SynTP.sys                   Thu Sep 13 18:54:17 2012 (50526419)
    bcmwl63a.sys                Wed Sep 19 22:04:57 2012 (505A79C9)
    aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
    aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
    aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
    aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
    aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
    aswnet.sys                  Sun Nov  4 05:12:57 2012 (50963FA9)
    AtihdW86.sys                Wed Dec 12 12:20:30 2012 (50C8BCDE)
    SbieDrv.sys                 Sun Dec 16 06:24:57 2012 (50CDAF89)
    atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Feb 14 19:51:19.549 2013 (UTC - 5:00)**************************
    a8811edx.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    BCM42RLY.sys                Wed Sep 19 23:25:34 2012 (505A8CAE)
    aswnet.sys                  Mon Oct 29 11:02:23 2012 (508E9A7F)
    
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
    http://www.carrona.org/drivers/driver.php?id=teamviewervpn.sys
    http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    LGSUsbFilt.Sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=aswnet.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
    http://www.carrona.org/drivers/driver.php?id=aswnet.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    I did most of what you asked. I cleared up some more space and uninstalled Daemon Tools, LogMeIn, and Teamviewer. I couldn't find an update to the LGBusEnum.sys driver though. My computer BSOD yet again after doing all of this, and I have re-attached a new zip file.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the Logitech stuff for now - we may pay attention to it if the other stuff doesn't fix your errors.

    It appears that the sptd.sys driver from Daemon Tools is still installed (and likely to be causing problems). Please follow the instructions to remove the sptd.sys file:
    Use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    The old LogMeIn remote access stuff is still installed also, please uninstall it.

    What about the question that I asked about the Cisco device?
    If you don't want to remove it from your system, please enable it and update it. You can then disable it again if so desired.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Feb 16 13:52:47.523 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021613-60356-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 2:39:57.903
    Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
    BugCheck 3B, {c0000005, 77545000, fffff88019e36fc0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 0000000077545000, Address of the instruction which caused the bugcheck
    Arg3: fffff88019e36fc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 16 05:42:17.505 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021613-38095-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 14:51:32.012
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    Probably caused by :aswSP.SYS ( aswSP+11a34 )
    BugCheck 50, {fffff8a011ffaa20, 0, fffff88001873860, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8a011ffaa20, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88001873860, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_aswSP+11a34
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 15 00:44:42.284 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021513-55489-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 0:22:21.664
    Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
    BugCheck 3B, {c0000005, 1c39b000, fffff8801a34ffc0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 000000001c39b000, Address of the instruction which caused the bugcheck
    Arg3: fffff8801a34ffc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 15 00:20:55.622 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\021513-36785-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
    System Uptime:0 days 1:23:56.002
    Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
    BugCheck 3B, {c0000005, 3bfa7000, fffff8801a2defc0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 000000003bfa7000, Address of the instruction which caused the bugcheck
    Arg3: fffff8801a2defc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
      BIOS Version                  V1.11
      BIOS Release Date             09/25/2012
      Manufacturer                  Acer
      Product Name                  AO722
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Feb 16 13:52:47.523 2013 (UTC - 5:00)**************************
    lmimirr.sys                 Tue Apr 10 18:32:45 2007 (461C108D)
    RaInfo.sys                  Fri Jan  4 13:57:14 2008 (477E818A)
    LMIRfsDriver.sys            Mon Jul 14 12:26:56 2008 (487B7E50)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    CHDRT64.sys                 Mon May 21 01:25:42 2012 (4FB9D1D6)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    sptd.sys                    Sat Aug 18 17:05:38 2012 (503003A2)
    LGSUsbFilt.Sys              Wed Aug 22 18:26:33 2012 (50355C99)
    LGSHidFilt.Sys              Wed Aug 22 18:27:24 2012 (50355CCC)
    SynTP.sys                   Thu Sep 13 18:54:17 2012 (50526419)
    bcmwl63a.sys                Wed Sep 19 22:04:57 2012 (505A79C9)
    BCM42RLY.sys                Wed Sep 19 23:25:34 2012 (505A8CAE)
    aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
    aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
    aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
    aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
    aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
    aswnet.sys                  Sun Nov  4 05:12:57 2012 (50963FA9)
    AtihdW86.sys                Wed Dec 12 12:20:30 2012 (50C8BCDE)
    atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
    atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb 16 05:42:17.505 2013 (UTC - 5:00)**************************
    teamviewervpn.sys           Thu Dec 13 04:22:09 2007 (4760F9C1)
    aw8slfge.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    hiber_storahci.sys          Wed Jul 25 22:30:35 2012 (5010ABCB)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 15 00:44:42.284 2013 (UTC - 5:00)**************************
    atjz4txl.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb 15 00:20:55.622 2013 (UTC - 5:00)**************************
    apnqwobz.SYS                Tue Dec 27 17:30:45 2011 (4EFA4715)
    atikmpag.sys                Wed Oct  3 13:07:52 2012 (506C70E8)
    atikmdag.sys                Wed Oct  3 14:13:30 2012 (506C804A)
    
    http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
    http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
    http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    LGSUsbFilt.Sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
    aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=aswnet.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=teamviewervpn.sys
    aw8slfge.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
    atjz4txl.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    apnqwobz.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Okay, I complete removed SPTD, Cisco, and LogMeIn (I think I removed all of it, not too sure, I was using it because I had some Microsoft Support tech remote control my PC to try and troubleshoot as well, but it didn't help.) Even after all of this, I continue to experience BSODs and I have attached another zip file.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8 x64


    hey MrPiggles, try these steps, worked for me.

    go to,
    http://www2.ati.com/drivers/auto/amd...downloader.exe

    download the file, after running the downloader.exe it should download a file named
    "13-1_mobility_vista_win7_win8_64_dd_ccc_whql" which is 150mb, install it, driver date should be 12/19/2012 and version 9.12.0.0. I havent get any bsod since I installed it.
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    My graphics card drivers were already up to date. You can see that in the logs I posted.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8 x64


    I just got another bsod... after 4 hours... it happened when I plugged my pc to the power supply... model is acer aspire 722
      My System SpecsSystem Spec

  9. #9


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    Then you should start your own thread about it.
      My System SpecsSystem Spec

  10. #10


    Posts : 18
    Windows 8.1 Pro w/ MC x64


    I noticed that alot of people are starting to have the same issue recently on this brand of PCs (Acer Aspire One 722.) I'm not too experienced in the area, but maybe one you experts could compare the logs between all the various reports to better zero in on the issue.
      My System SpecsSystem Spec

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Random Windows 8 BSODs Started Today
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