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Various BSOD's in Windows 8 occurring seemingly at random

  1. #1


    Sunshine Coast, QLD, Australia
    Posts : 12
    Windows 8 Pro 64bit build 9200

    Various BSOD's in Windows 8 occurring seemingly at random


    Hi all,

    New to the forums, first post as I had looked through other threads to try and fix a problem I have been having, and it looks like a lot of people here are quite knowledgeable on these issues.

    System is as follows:
    ASUS M4A87TD/USB3
    AMD Phenom II X4 B55 3.6GHz
    4 x 2GB Geil DDR3 1600 PC12800 CL9
    MSI HD7950 Twin Frozr Video Card
    Sandisk Extreme 240GB SSD (System Drive)
    Corsair HX750 PSU
    Corsair H100 CPU Cooler

    Nothing is overclocked anymore.

    I am on my 5th fresh install of Windows 8 Pro WMC build 9200 64bit.
    On every install I have been experiencing the same problems and instability.

    Never had any dramas on previous windows 7 installs.

    The computer seemingly runs fine for a period of time, usually 2 or 3 days, then all of a sudden I am plagued with BSOD's with varying messages. Page fault in non page file area ntfs.sys seems to be the most regular however.

    I have removed all other HDD's from the system to see if that fixed the problem, but I still had BSOD's.
    I have updated the firmware on my system drive (Sandisk Extreme 240GB SSD running on SATA port 1)

    My motherboard (Asus M4A87TD/USB3) bios has been updated to the latest revision.

    I have installed the AMD videocard driver instead of running the version included with Windows to see if that helps.

    I have disabled all startup services that were not microsoft and done the same for programs running at startup.

    I have run all the system updates in windows update.

    I have run a Seagate HDD diagnostic tool on my HDD and all checked fine on all tests.
    I have run Sandisk toolbox to check my SSD and it checks fine.
    Checkdisk on all drives detects no issues.
    Memtest says that my memory is fine as does windows memory diagnostic.

    I have disabled automatic updates.

    I have disabled automatic system maintenance as this was freezing my computer to the point that I couldn't do anything in windows aside from open the start menu. It wouldn't even let task manager open when running.

    None of these methods I have tried have solved the issue.

    Hopefully someone here may be able to help and know what the problem is?

    Regards
    Jamie Faulkner

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    Make sure Windows is up-to-date. Do not disable Windows Update. Leave it enabled.
    Check for new updates and install them.

    Run system file checker. Full tutorial here: SFC /SCANNOW Command - Run in Windows 8

    Also, run chkdsk to check and repair the NTFS File system.
    Tutorial here: CHKDSK - Check a Drive for Errors in Windows 8
    Tip   Tip
    Run chkdsk via command prompt, follow option 2 in the tutorial.


    Bug Check Analysis:
    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    MODULE_NAME: Ntfs
    
    FAULTING_MODULE: fffff801e6a89000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50eceb5a
    
    WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     fffff8a00f9d9ff8 
    
    FAULTING_IP: 
    Ntfs+cddbc
    fffff880`01745dbc 66440164c810    add     word ptr [rax+rcx*8+10h],r12w
    
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff801e6c71e4d to fffff801e6b03740
    
    STACK_TEXT:  
    fffff880`013e1f28 fffff801`e6c71e4d : 00000000`00000050 fffff8a0`0f9d9ff8 00000000`00000001 fffff880`013e2110 : nt+0x7a740
    fffff880`013e1f30 00000000`00000050 : fffff8a0`0f9d9ff8 00000000`00000001 fffff880`013e2110 00000000`00000000 : nt+0x1e8e4d
    fffff880`013e1f38 fffff8a0`0f9d9ff8 : 00000000`00000001 fffff880`013e2110 00000000`00000000 fffff801`e6bc1724 : 0x50
    fffff880`013e1f40 00000000`00000001 : fffff880`013e2110 00000000`00000000 fffff801`e6bc1724 fffff6fc`c00c0748 : 0xfffff8a0`0f9d9ff8
    fffff880`013e1f48 fffff880`013e2110 : 00000000`00000000 fffff801`e6bc1724 fffff6fc`c00c0748 fffffa80`06be6580 : 0x1
    fffff880`013e1f50 00000000`00000000 : fffff801`e6bc1724 fffff6fc`c00c0748 fffffa80`06be6580 fffff880`013e2011 : 0xfffff880`013e2110
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    Ntfs+cddbc
    fffff880`01745dbc 66440164c810    add     word ptr [rax+rcx*8+10h],r12w
    
    SYMBOL_NAME:  Ntfs+cddbc
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  Ntfs.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------


    Hope this helps,

    Dinesh
      My System SpecsSystem Spec

  3. #3


    Sunshine Coast, QLD, Australia
    Posts : 12
    Windows 8 Pro 64bit build 9200


    Hi Dinesh,

    Thanks for your help.

    I tried running Windows Update but it causes explorer.exe to close and restart in loops and also causes a system hang eventually.

    I ran SFC as you suggested and it found corrupted files that it couldn't repair.
    The log is attached below. I tried to carry out the manual file replacement as per the link in the SFC page however I can't seem to open Install.WIM on the Windows8 DVD with either 7zip or WinArchiver to replace the corrupt files.

    Checkdisk came up clear on all drives.

    Any further advice? I am started to wonder if it's an incompatibility between the SATA controller/Motherboard Chipset and SSD on Windows 8?

    Regards
    Jamie Faulkner
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    Can you try refreshing Windows 8 and see if that helps?
    Tutorial here: Refresh Windows 8
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 28
    7 Ultimate with a little bit of 8


    Seeing a problem occurs on fresh install this usually indicates a hardware issue, i would recommend running hardware tests to check everything out especially your HDDs
    Disk Check - Windows 7 Support Forums
    Hard Drive Diagnostic Procedure
    RAM - Test with Memtest86+ - Windows 7 Support Forums
      My System SpecsSystem Spec

  6. #6


    Sunshine Coast, QLD, Australia
    Posts : 12
    Windows 8 Pro 64bit build 9200


    Hi all,

    I tried the Windows refresh option and it continued blue screening on me.

    As Pauly suggested I started thinking it was a hardware (motherboard chipset vs sandforce ssd vs windows 8) issue.

    I checked in bios and noticed ahci was off this whole time (which I thought was supposed to make things more stable).
    Anyway I enabled it and started fresh with another install.

    This time I repartitioned the SSD allowing a 300MB system reserved partition as well as the 230 odd GB partition for my install.

    So far it has been faultless allowing Windows update to run correctly and no issues in the 12hrs since clean install.

    I don't have much installed on it yet as I'm scared one of the programs I had on there may be causing dramas.

    If I encounter anymore dramas I think a new motherboard and CPU and RAM upgrade will be on the cards....
    Last edited by JamieF; 15 Feb 2013 at 00:21. Reason: wording
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    That's great to hear.
    Monitor the performance for few more hours before installing anything. Update Windows fully and reboot.
    Then install other software.

    As you rightly said, if it still doesn't work, it's time to get the parts replaced. I'm sure your PC will be in warranty.
      My System SpecsSystem Spec

  8. #8


    Sunshine Coast, QLD, Australia
    Posts : 12
    Windows 8 Pro 64bit build 9200


    Okay, first bsod just occurred since reinstall.
    I was copying some files in explorer from an old non system hard drive to a new non system hard drive.
    All was going fine, then I tried to create a new system restore point while all was working and ironically got the first BSOD.

    All I have done on the new install is updated windows via "Windows Update" and installed latest versions of Chrome, Javascript for Chrome, iTunes, Start8 and a Codec Pack.

    New log file attached.
      My System SpecsSystem Spec

  9. #9


    Sunshine Coast, QLD, Australia
    Posts : 12
    Windows 8 Pro 64bit build 9200


    I ran the SFC again after the above BSOD and it repaired one file. CHKDSK came up fine after the incident.
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 285
    Windows 8.1 Pro 64 Bit


    Same BSOD errors again mate.

    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    MODULE_NAME: Ntfs
    
    FAULTING_MODULE: fffff8014721a000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5010ab13
    
    WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     fffff8a015ed6fe0 
    
    FAULTING_IP: 
    Ntfs+fc793
    fffff880`017ea793 66448944c810    mov     word ptr [rax+rcx*8+10h],r8w
    
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  AV
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80147402e4d to fffff80147294740
    
    STACK_TEXT:  
    fffff880`071daf58 fffff801`47402e4d : 00000000`00000050 fffff8a0`15ed6fe0 00000000`00000001 fffff880`071db140 : nt+0x7a740
    fffff880`071daf60 00000000`00000050 : fffff8a0`15ed6fe0 00000000`00000001 fffff880`071db140 00000000`00000000 : nt+0x1e8e4d
    fffff880`071daf68 fffff8a0`15ed6fe0 : 00000000`00000001 fffff880`071db140 00000000`00000000 fffff8a0`00334740 : 0x50
    fffff880`071daf70 00000000`00000001 : fffff880`071db140 00000000`00000000 fffff8a0`00334740 00000000`00000000 : 0xfffff8a0`15ed6fe0
    fffff880`071daf78 fffff880`071db140 : 00000000`00000000 fffff8a0`00334740 00000000`00000000 fffffa80`0a11c080 : 0x1
    fffff880`071daf80 00000000`00000000 : fffff8a0`00334740 00000000`00000000 fffffa80`0a11c080 fffff880`071db011 : 0xfffff880`071db140
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    Ntfs+fc793
    fffff880`017ea793 66448944c810    mov     word ptr [rax+rcx*8+10h],r8w
    
    SYMBOL_NAME:  Ntfs+fc793
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  Ntfs.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    As suggested by Pauly, run a test on your SSD.
    Or else I guess its time for a replacement SSD.
      My System SpecsSystem Spec

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