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BSOD every time I try shutting down or restarting Win8 Pro

  1. #1


    Posts : 5
    Windows 8 Pro

    BSOD every time I try shutting down or restarting Win8 Pro


    Every time I try restarting or shutting down my computer I get the Blue Screen of Death comes up. Just recently upgraded to Windows 8 Pro from Windows 7 Pro.

    Any help would be appreciated.

    Thanks!

    Donald

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    All the crashes are the same:
    Code:
    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
    Arguments:
    Arg1: fffff88803c38428, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88003c3580a, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000002, (reserved)
    FAULTING_IP: 
    AppleCharger+280a
    fffff880`03c3580a 498b14dc        mov     rdx,qword ptr [r12+rbx*8]
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    IMAGE_NAME:  AppleCharger.sys
    FAILURE_BUCKET_ID:  AV_AppleCharger+280a
    This can be caused by a hardware issue, since they're all the same and indicating AppleCharger.sys, uninstall your Apple Charger program.
    All motherboard utilities are known to cause system instability, including Gigabyte utilities. If your system is still unstable after uninstalling Apple Charger, then uninstall all Gigabyte utilities.

    Your System event logs end on 2012-12-02.
    To check the System Event Log settings.
    1. Start Event Viewer.
    2. In the console tree, expand Windows Logs and select System.
    3. On the Action menu, click Properties.
    4. In the General Tab, ensure 'Enable logging' is checked.
    Maximum log size should be 20480
    Under 'When maximum event log size is reached': select 'Overwrite events as needed (oldest events first)'
    Click OK.

    If you are still not getting new System Event Logs, you can 'Clear Log' on the same page.

    From your System Events Log:
    Several of these.
    Code:
    Event[34845]:
      Log Name: System
      Source: Disk
      Date: 2012-12-02T01:45:51.589
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Donald-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR1.
    Code:
    Event[34314]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-11-29T12:59:07.023
      Event ID: 7032
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Donald-PC
      Description: 
    The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: 
    An instance of the service is already running.
    
    Event[34307]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-11-29T12:58:07.023
      Event ID: 7031
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Donald-PC
      Description: 
    The Apple Mobile Device service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
    From your App Event Log, which is up to date:
    Code:
    Event[31087]:
      Log Name: Application
      Source: BstHdAndroidSvc
      Date: 2013-02-10T15:32:37.000
      Event ID: 0
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Donald-PC
      Description: 
    Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
       at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
       at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
    
    Event[30885]:
      Log Name: Application
      Source: Application Hang
      Date: 2013-02-09T22:23:42.000
      Event ID: 1002
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Donald-PC
      Description: 
    The program QuickTimePlayer.exe version 7.73.80.64 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: 1e78
     Start Time: 01ce075717dcf7c8
     Termination Time: 18
     Application Path: C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe
     Report Id: 66b5f90e-734a-11e2-be6c-50e54938fcaa
     Faulting package full name: 
     Faulting package-relative application ID:
    These may not be causing issues, uninstall Apple Charger and see if your system is stable.
      My System SpecsSystem Spec

BSOD every time I try shutting down or restarting Win8 Pro
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