BSOD every time I try shutting down or restarting Win8 Pro

KimballDonald

New Member
Messages
5
Every time I try restarting or shutting down my computer I get the Blue Screen of Death comes up. Just recently upgraded to Windows 8 Pro from Windows 7 Pro.

Any help would be appreciated.

Thanks!

Donald
 

My Computer

System One

  • OS
    Windows 8 Pro
All the crashes are the same:
Code:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Arguments:
Arg1: fffff88803c38428, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88003c3580a, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000002, (reserved)
FAULTING_IP: 
AppleCharger+280a
fffff880`03c3580a 498b14dc        mov     rdx,qword ptr [r12+rbx*8]
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
IMAGE_NAME:  AppleCharger.sys
FAILURE_BUCKET_ID:  AV_AppleCharger+280a
This can be caused by a hardware issue, since they're all the same and indicating AppleCharger.sys, uninstall your Apple Charger program.
All motherboard utilities are known to cause system instability, including Gigabyte utilities. If your system is still unstable after uninstalling Apple Charger, then uninstall all Gigabyte utilities.

Your System event logs end on 2012-12-02.
To check the System Event Log settings.
1. Start Event Viewer.
2. In the console tree, expand Windows Logs and select System.
3. On the Action menu, click Properties.
4. In the General Tab, ensure 'Enable logging' is checked.
Maximum log size should be 20480
Under 'When maximum event log size is reached': select 'Overwrite events as needed (oldest events first)'
Click OK.

If you are still not getting new System Event Logs, you can 'Clear Log' on the same page.

From your System Events Log:
Several of these.
Code:
Event[34845]:
  Log Name: System
  Source: Disk
  Date: 2012-12-02T01:45:51.589
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Donald-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Code:
Event[34314]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-11-29T12:59:07.023
  Event ID: 7032
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Donald-PC
  Description: 
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: 
An instance of the service is already running.

Event[34307]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-11-29T12:58:07.023
  Event ID: 7031
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Donald-PC
  Description: 
The Apple Mobile Device service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

From your App Event Log, which is up to date:
Code:
Event[31087]:
  Log Name: Application
  Source: BstHdAndroidSvc
  Date: 2013-02-10T15:32:37.000
  Event ID: 0
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Donald-PC
  Description: 
Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Event[30885]:
  Log Name: Application
  Source: Application Hang
  Date: 2013-02-09T22:23:42.000
  Event ID: 1002
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Donald-PC
  Description: 
The program QuickTimePlayer.exe version 7.73.80.64 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 1e78
 Start Time: 01ce075717dcf7c8
 Termination Time: 18
 Application Path: C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe
 Report Id: 66b5f90e-734a-11e2-be6c-50e54938fcaa
 Faulting package full name: 
 Faulting package-relative application ID:
These may not be causing issues, uninstall Apple Charger and see if your system is stable.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64/ Windows 7 Ult x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    76~2.0
    CPU
    Intel Core i5-3570K 4.6GHz
    Motherboard
    GIGABYTE GA-Z77X UD3H f18
    Memory
    8GB (2X4GB) DDR3 1600 CORSAIR Vengeance CL8 1.5v
    Graphics Card(s)
    Sapphire HD 7770 Vapor-X 1GB DDR5
    Sound Card
    Onboard VIA VT2021
    Monitor(s) Displays
    22" LCD Dell SP2208WFP
    Screen Resolution
    1680x1050
    Hard Drives
    Samaung 840Pro 128GB, Seagate 500GB SATA2 7200rpm 32mb, Seagate 1TB SATA2 7200rpm 32mb,
    PSU
    Corsair HX650W
    Case
    Cooler Master Storm Scout
    Cooling
    Corsair H80 w/Noctua NF P12 12cm fan, case fans 2X14cm
    Keyboard
    Logitech Wave
    Mouse
    CM Sentinel
    Internet Speed
    Abysmal
    Browser
    Opera Next
    Other Info
    Dell Venue 8Pro: Baytrail Z3740D, 2GB Ram, 64GB HDD, 8" IPS Display 1280 x 800, Active Stylus.
    Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
    Desktop: eSATA ports,
    External eSATA Seagate 500GB SATA2 7200rpm,
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