Windows 8 and 8.1 Forums


Driver power state failure - Kernel event 41

  1. #1


    Posts : 2
    Windows 8

    Driver power state failure - Kernel event 41


    Hello everyone , I recently install Win8 Pro and my laptop has been crashing when I shutdown. It restarts and I got the BSOD Driver_power_state_failure ! I reinstall OS three times but useless . I hope you guys solve this problem.

    Thank you in advance !

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    D: drive only has about 5% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on all hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

    Please install the drivers for this device:
    Not Available ACPI\SMO8800\1 The drivers for this device are not installed.
    This is most likely the Dell Free Fall sensor - a shock sensing device for the hard drive.

    The memory dumps blame your wireless networking drivers. Please:
    - download a fresh set of the wireless drivers
    - uninstall the current wireless drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Since this is a networking error, there are other possibilities as to what's causing the problem.
    If the BSOD's continue after updating the wireless drivers, then try this:
    Anti-Virus Removal:
    Please do the following:
    - download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
    - un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
    - IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
    - perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
    - check to see if this fixes the BSOD's
    NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
    Also try removing Connectify.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    k57nd60a.sys Thu Aug 6 07:44:32 2009 (4A7AC220)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

    RTKVHD64.sys Mon Aug 31 06:19:33 2009 (4A9BA3B5)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    cnnctfy2.sys Fri Jun 24 11:29:01 2011 (4E04AD3D)
    Connectify NDIS Driver
    http://www.carrona.org/drivers/driver.php?id=cnnctfy2.sys

    SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
    Symantec Real Time Storage Protection (PEL) x64
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Feb  9 18:12:35.520 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020913-41531-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 4:05:47.224
    Probably caused by :pci.sys
    BugCheck 9F, {4, 12c, fffffa8007bf4b00, fffff80121cba940}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa8007bf4b00, The thread currently holding on to the Pnp lock.
    Arg4: fffff80121cba940, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_bcmwl63a_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
      BIOS Version                  A06
      BIOS Release Date             07/27/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio 1458
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Feb  9 13:37:57.443 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020913-32359-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 7:59:09.564
    Probably caused by :pci.sys
    BugCheck 9F, {4, 12c, fffffa80052a0a00, fffff80140dfa940}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa80052a0a00, The thread currently holding on to the Pnp lock.
    Arg4: fffff80140dfa940, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x9F_4_bcmwl63a_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
      BIOS Version                  A06
      BIOS Release Date             07/27/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio 1458
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Feb  9 18:12:35.520 2013 (UTC - 5:00)**************************
    k57nd60a.sys                Thu Aug  6 07:44:32 2009 (4A7AC220)
    RTKVHD64.sys                Mon Aug 31 06:19:33 2009 (4A9BA3B5)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    cnnctfy2.sys                Fri Jun 24 11:29:01 2011 (4E04AD3D)
    SRTSPX64.SYS                Tue Nov 15 17:30:55 2011 (4EC2E81F)
    bcmwl63a.sys                Tue Mar 13 20:31:05 2012 (4F5FE6C9)
    SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
    atikmpag.sys                Mon Jun 18 16:41:29 2012 (4FDF9279)
    atikmdag.sys                Mon Jun 18 17:21:01 2012 (4FDF9BBD)
    SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
    Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    EraserUtilRebootDrv.sys     Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys                Tue Jul 31 19:36:51 2012 (50186C13)
    ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
    IDSvia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
    bcbtums.sys                 Tue Sep 25 12:09:37 2012 (5061D741)
    SRTSP64.SYS                 Tue Oct  2 18:55:54 2012 (506B70FA)
    SYMDS64.SYS                 Tue Oct  2 22:52:00 2012 (506BA850)
    SYMEFA64.SYS                Wed Oct  3 15:00:06 2012 (506C8B36)
    btwampfl.sys                Fri Oct  5 20:49:51 2012 (506F802F)
    btwavdt.sys                 Mon Oct 29 19:17:28 2012 (508F0E88)
    btwrchid.sys                Mon Oct 29 19:22:51 2012 (508F0FCB)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    btwaudio.sys                Wed Nov  7 18:58:13 2012 (509AF595)
    idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
    EX64.SYS                    Thu Dec 20 04:22:39 2012 (50D2D8DF)
    ENG64.SYS                   Thu Dec 20 04:24:21 2012 (50D2D945)
    BHDrvx64.sys                Fri Jan 11 13:50:17 2013 (50F05EE9)
    
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=cnnctfy2.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Wow, thank for quick reply @usasma , I just install wireless driver from dell support instead of using default driver and everything seem ok , I'll watch it a few more days for sure. But thank you very much ^^
      My System SpecsSystem Spec

Driver power state failure - Kernel event 41
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