Windows 8 and 8.1 Forums


Windows 8 BSOD - Thinkpad W530

  1. #1


    Posts : 14
    Windows 8 Pro 64-bit

    Windows 8 BSOD - Thinkpad W530


    Just got a new Lenovo Thinkpad W530, swapped out HDD for a Corsair Force GT 180GB SSD, and now using the HDD as a secondary drive in place of my DVD drive. I also installed 16gb of Corsair Vengeance memory along with 8gb system memory (did this prior to the hard drive swap, and wasn't getting any BSOD).

    It seems to get the Kernel_data_inpage_error after the computer has been shut down for more than 10 minutes.

    Another strange thing I noticed, was upon doing a fresh install of windows 8 with my recovery media, I noticed the C drive (SSD), seemed to have had an extra 20 GB all of the sudden used up after restarting and getting BSOD.

    After doing another install of windows, I checked the hard drive space and I was at 125 GB free space (166GB total usable space on the SSD), then after shutting it down for the night, and turning it back on in the morning, I got the BSOD and also checked the SSD to see if the space had changed, sure enough it had gone down to 101GB of free space (I had not installed any programs or drivers yet), which doesn't add up when calculating the space on each folder in my C drive. Any idea what's going on here?

    Here is the SF Diagnostic report, any help would be greatly appreciated! Laptop seems to be working fine other than BSOD on start up, and the mysterious missing 20(ish)GB of space on my SSD.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Issues with this device:
    USB-IF xHCI USB Host Controller ROOT\UOIP_BUS_DRIVER\0000 This device is not working properly because Windows cannot load the drivers required for this device.
    Find it in Device Manager. Right click and select "Uninstall". When done uninstalling, reboot the system and see if the device returns as a problem or not.

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cra...tml#post169956


    Lot's of Norton drivers in the memory dumps. Please try this to rule out problems with the Norton:
    Anti-Virus Removal:
    Please do the following:
    - download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead.
    - un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
    - IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
    - perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
    - check to see if this fixes the BSOD's
    NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    smihlp.sys Mon May 30 12:21:37 2011 (4DE3C411)
    SMI helper driver - Likely part of the UPEK Protector Suite
    http://www.carrona.org/drivers/driver.php?id=smihlp.sys

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Feb  8 14:26:47.737 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020813-10656-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:17:20.548
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+23dda )
    BugCheck 7A, {4, 0, fffffa80132f3160, 7f681f3a030}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: fffffa80132f3160, current process (virtual address for lock type 3, or PTE)
    Arg4: 000007f681f3a030, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  WUDFHost.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  G5ET64WW (2.06 )
      BIOS Release Date             10/25/2012
      Manufacturer                  LENOVO
      Product Name                  2436CTO
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb  8 11:43:22.870 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020813-10843-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
    System Uptime:0 days 7:35:09.653
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24028 )
    BugCheck 7A, {4, 0, fffffa801a4c2e80, d8ff784}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: fffffa801a4c2e80, current process (virtual address for lock type 3, or PTE)
    Arg4: 000000000d8ff784, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  ccSvcHst.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz"
    MaxSpeed:     2700
    CurrentSpeed: 2694
      BIOS Version                  G5ET64WW (2.06 )
      BIOS Release Date             10/25/2012
      Manufacturer                  LENOVO
      Product Name                  2436CTO
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Feb  8 14:26:47.737 2013 (UTC - 5:00)**************************
    smihlp.sys                  Mon May 30 12:21:37 2011 (4DE3C411)
    Tppwr64v.sys                Wed Jun 27 08:17:43 2012 (4FEAF9E7)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    risdxc64.sys                Wed Jul  4 00:39:23 2012 (4FF3C8FB)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    e1c63x64.sys                Thu Jul 12 17:46:10 2012 (4FFF45A2)
    Apsx64.sys                  Sat Jul 21 03:30:07 2012 (500A5A7F)
    iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
    btwavdt.sys                 Wed Jul 25 17:46:28 2012 (50106934)
    btwaudio.sys                Wed Jul 25 17:48:04 2012 (50106994)
    btwrchid.sys                Wed Jul 25 17:49:13 2012 (501069D9)
    bcbtums.sys                 Wed Jul 25 18:36:20 2012 (501074E4)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    LnvHIDHW.sys                Mon Jul 30 03:11:29 2012 (501633A1)
    RCUVCAVS.sys                Wed Aug  1 22:44:09 2012 (5019E979)
    btwampfl.sys                Thu Aug  9 20:49:00 2012 (50245A7C)
    ApsHM64.sys                 Fri Aug 10 22:24:57 2012 (5025C279)
    SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
    RTKVHD64.sys                Tue Aug 21 06:32:01 2012 (503363A1)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    NETwew00.sys                Thu Sep 13 09:23:54 2012 (5051DE6A)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    nvpciflt.sys                Tue Oct  2 14:21:40 2012 (506B30B4)
    nvkflt.sys                  Tue Oct  2 14:21:49 2012 (506B30BD)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    LenovoRd.sys                Tue Nov 20 09:59:40 2012 (50AB9ADC)
    ibmpmdrv.sys                Tue Dec  4 22:01:38 2012 (50BEB912)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb  8 11:43:22.870 2013 (UTC - 5:00)**************************
    SRTSPX64.SYS                Tue Nov 15 17:30:55 2011 (4EC2E81F)
    EX64.SYS                    Wed Apr 25 05:27:28 2012 (4F97C380)
    ENG64.SYS                   Wed Apr 25 05:29:25 2012 (4F97C3F5)
    SYMNETS.SYS                 Tue May  8 04:53:44 2012 (4FA8DF18)
    SYMEFA64.SYS                Fri May 18 21:29:56 2012 (4FB6F794)
    Ironx64.SYS                 Wed May 23 13:14:39 2012 (4FBD1AFF)
    SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
    SYMDS64.SYS                 Wed May 23 21:11:58 2012 (4FBD8ADE)
    SRTSP64.SYS                 Thu May 24 02:28:47 2012 (4FBDD51F)
    IDSVia64.sys                Thu May 24 20:08:33 2012 (4FBECD81)
    ccSetx64.sys                Fri May 25 15:34:57 2012 (4FBFDEE1)
    BHDrvx64.sys                Tue Jun  5 15:46:48 2012 (4FCE6228)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    ibmpmdrv.sys                Wed Aug 15 22:40:18 2012 (502C5D92)
    LenovoRd.sys                Fri Aug 17 10:52:57 2012 (502E5AC9)
    nvlddmkm.sys                Tue Aug 28 03:52:38 2012 (503C78C6)
    nvpciflt.sys                Tue Aug 28 03:53:07 2012 (503C78E3)
    nvkflt.sys                  Tue Aug 28 03:53:17 2012 (503C78ED)
    
    http://www.carrona.org/drivers/driver.php?id=smihlp.sys
    http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=risdxc64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=e1c63x64.sys
    http://www.carrona.org/drivers/driver.php?id=Apsx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    LnvHIDHW.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    RCUVCAVS.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=ApsHM64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    LenovoRd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
    LenovoRd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8 Pro 64-bit


    Thanks for the info! Hopefully this will fix the problem. Also realized the 20ish GB that was disappearing of the SSD was just due to the hibernation file.
      My System SpecsSystem Spec

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