Windows 8 and 8.1 Forums


Toshiba Laptop Satellite with Windows 8 freezes randomly.

  1. #1


    Posts : 3
    Windows 8

    Toshiba Laptop Satellite with Windows 8 freezes randomly.


    Toshiba Laptop Satellite with Windows 8 freezes randomly what should I do?
    It is only one year old.
    Intel i7 3610QM @2.30 Hz.
    8 gb ram.
    Intel 1000 graphics card.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8


    Sorry Intel 4000.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this information so we can provide a complete analysis (even though you're not reporting BSOD's): Blue Screen of Death (BSOD) Posting Instructions

    If possible, please also:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    The SF Diagnostic Tool and the Event Viewer stuff is in this folder.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The reports show disk errors.

    Start with a free hard drive diagnostic: Hard Drive Diagnostic Procedure
    Test ALL hard drives attached to the system (internal, USB, etc).

    Let us know the results and we'll see what else we can do.
      My System SpecsSystem Spec

Toshiba Laptop Satellite with Windows 8 freezes randomly.
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