Windows 8 and 8.1 Forums

Random BSOD

  1. #1


    Posts : 5
    Windows 8

    Random BSOD


    Hello everyone! I'd like to start first by saying I have absolutely no idea what I'm doing. I'm by far not a genius when it comes to my computer. I've recently been having problems on my girlfriends windows 8 laptop. It worked fine for a couple of months right out of the box, but recently it's been having BSOD and it's getting worse and worse, especially when I try to access the internet. Internet Explorer Google Chrome.. they crash after only a minute or two of being up. It happens other times as well though, not only when I start a internet browser.
    Last edited by tremier; 07 Feb 2013 at 02:31.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You have a program called TERA that caused the BSOD. Please uninstall it
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    What, really? It works perfectly fine on my Windows 7 computer is there any way to fix it without uninstalling? In case you were wondering it's a video game.
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I know it's a video game. It worked in Windows 7 but there's a driver conflict/incompatible that caused BSOD. Check if they have an update version for this game. In the mean time, just uninstall it to see if you have anymore BSOD.

    EDIT: Also check if you have a latest Video driver for your PC.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    They don't but will do. Thanks for your help by the way!
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    How do i do that? I forgot to mention until just now there was some weird graphical errors when it crashed while Tera was up, but that never occurred while Tera wasn't running.
      My System SpecsSystem Spec

  7. #7


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I edit my post above, Please check if you have an updated Video Driver. Also, in your ZIP file you did not include the Drivers.txt and Syteminfo.txt so there's no way for me to know what you have in your system.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8


    My apologies, you see I had to move the files from my laptop over to my computer because I can't access the internet on that one to upload them. Thanks for bearing with me. I've re uploaded the zip with them included.
      My System SpecsSystem Spec

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