Windows 8 and 8.1 Forums


System restarting eventid 41

  1. #1


    Posts : 1
    Windows 8 PRO x64

    System restarting eventid 41


    Hi all,

    I am running Windows 8 Pro x64, the system occasionally restarts itself (it would BSOD I presume, if I turned off auto restart.

    I am getting the following error in event viewer.

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 06/02/2013 03:05:22
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: xxxxx
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>3</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-02-06T03:05:22.772142500Z" />
    <EventRecordID>2417</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>phil-pc</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">307</Data>
    <Data Name="BugcheckParameter1">0x1</Data>
    <Data Name="BugcheckParameter2">0x780</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    </EventData>
    </Event>

    Other things to note, I am running an ocz vertex SSD for Intel RST caching. Attached zip file with logs/dumps.

    Many thanks
    Phil

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Event ID 41 isn't quite a BSOD - it's Windows saying "I know the system restarted, but I don't know why!"

    The system reports don't show the SSD - are there any problems with it? Do you have any testing software to use with it?
    Code:
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 672.0 GB
    Total Space: 953.5 GB
    File System: NTFS
          Model: ST1000DM003-9YN162
    
          Drive: D:
          Model: TSSTcorp CDDVDW SH-224BB
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), , 0 bytes
    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cra...tml#post169956
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SCDEmu.SYS Sun Nov 8 22:27:29 2009 (4AF78C21)
    PowerISO Virtual Drive driver
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS

    dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)
    Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys

    VMNET.SYS Fri Jul 8 03:43:55 2011 (4E16B53B)
    VMware Virtual Network Driver
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS

    vmnetadapter.sys Fri Jul 8 03:43:56 2011 (4E16B53C)
    VMware virtual network adapter driver
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys

    vmnetbridge.sys Fri Jul 8 03:44:44 2011 (4E16B56C)
    VMware bridge driver
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys

    vmci.sys Tue Jul 26 22:42:09 2011 (4E2F7B01)
    VMware
    http://www.carrona.org/drivers/driver.php?id=vmci.sys

    hcmon.sys Tue Aug 30 02:05:35 2011 (4E5C7DAF)
    VMware USB monitor
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys

    vmnetuserif.sys Mon Nov 14 00:56:43 2011 (4EC0AD9B)
    VMware network application interface driver
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys

    vmx86.sys Mon Nov 14 02:18:14 2011 (4EC0C0B6)
    VMware Virtualization Driver
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Feb  5 22:04:45.830 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020613-6484-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 23:49:02.477
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
    BugCheck 133, {1, 780, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3430
      BIOS Version                  F12
      BIOS Release Date             04/25/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb  4 22:15:08.384 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-11171-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 11:52:48.030
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
    BugCheck 133, {1, 780, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3430
      BIOS Version                  F12
      BIOS Release Date             04/25/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Feb  1 05:43:03.931 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020113-7640-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 2:36:35.375
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
    BugCheck 133, {1, 780, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000780, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3430
      BIOS Version                  F12
      BIOS Release Date             04/25/2012
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Feb  5 22:04:45.830 2013 (UTC - 5:00)**************************
    SCDEmu.SYS                  Sun Nov  8 22:27:29 2009 (4AF78C21)
    dc3d.sys                    Wed May 18 04:07:24 2011 (4DD37E3C)
    VMNET.SYS                   Fri Jul  8 03:43:55 2011 (4E16B53B)
    vmnetadapter.sys            Fri Jul  8 03:43:56 2011 (4E16B53C)
    vmnetbridge.sys             Fri Jul  8 03:44:44 2011 (4E16B56C)
    vmci.sys                    Tue Jul 26 22:42:09 2011 (4E2F7B01)
    hcmon.sys                   Tue Aug 30 02:05:35 2011 (4E5C7DAF)
    vmnetuserif.sys             Mon Nov 14 00:56:43 2011 (4EC0AD9B)
    vmx86.sys                   Mon Nov 14 02:18:14 2011 (4EC0C0B6)
    L1C63x64.sys                Wed Feb 15 01:55:09 2012 (4F3B56CD)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    EtronXHCI.sys               Fri Jul 20 03:15:46 2012 (500905A2)
    EtronHub3.sys               Fri Jul 20 03:15:52 2012 (500905A8)
    viahduaa.sys                Thu Aug  2 21:31:13 2012 (501B29E1)
    igdkmd64.sys                Tue Aug 21 13:08:36 2012 (5033C094)
    iaStorA.sys                 Sat Sep  1 21:01:24 2012 (5042AFE4)
    dump_iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
      My System SpecsSystem Spec

System restarting eventid 41
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