Windows 8 and 8.1 Forums

Bad pool caller error

  1. #1


    Posts : 2
    Windows 8

    Bad pool caller error


    Here is my dump file can somebody help me?

      My System SpecsSystem Spec

  2. #2


    Hello jaycee24.

    It shows that the crashes are caused by Avast antivirus.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {0, 0, 1, 6e557641}
    
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
    Probably caused by : aswSP.SYS ( aswSP+2caf3 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000000, The caller is requesting a zero byte pool allocation.
    Arg2: 00000000, zero.
    Arg3: 00000001, the pool type being allocated.
    Arg4: 6e557641, the pool tag being used.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc2_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  explorer.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 81a0205d to 819d8b98
    
    STACK_TEXT:  
    ba7f03ec 81a0205d 000000c2 00000000 00000000 nt!KeBugCheckEx
    ba7f0450 90f7caf3 800030f4 00000000 00000000 nt!ExAllocatePoolWithTag+0x57
    WARNING: Stack unwind information not available. Following frames may be wrong.
    ba7f0460 00000000 ba7f04f0 90f7cb32 00000001 aswSP+0x2caf3
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    aswSP+2caf3
    90f7caf3 ??              ???
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  aswSP+2caf3
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: aswSP
    
    IMAGE_NAME:  aswSP.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50905821
    
    FAILURE_BUCKET_ID:  0xc2_0_aswSP+2caf3
    
    BUCKET_ID:  0xc2_0_aswSP+2caf3
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm aswSP
    start    end        module name
    90f50000 90fa5880   aswSP    T (no symbols)           
        Loaded symbol image file: aswSP.SYS
        Image path: \SystemRoot\System32\Drivers\aswSP.SYS
        Image name: aswSP.SYS
        Timestamp:        Wed Oct 31 04:13:45 2012 (50905821)
        CheckSum:         000650A2
        ImageSize:        00055880
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Description here: Driver Reference Table - aswSP.SYS

    In such a situation, You first uninstall avast using Avast Uninstall Utility. Then download and install a fresh copy of avast free antivirus again, dont tweak with the settings.

    Let us know the results.
      My System SpecsSystem Spec

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