Windows 8 and 8.1 Forums


[Help] How to fix Blue Screen Error in Windows 8 OS ???

  1. #1


    Posts : 3
    Windows 8

    [Help] How to fix Blue Screen Error in Windows 8 OS ???


    I am using Hp Laptop with windows 8 OS.I Purchased it before one week only.
    But now i am getting Blue screen Errors in win 8 whenever i use internet by using modem sometimes..Automatically it restarted whenever i got this error.
    All of my drivers was updated already.
    Now wat i need to do for fix this BSOD error??
    Any sotware available to fix this??
    Why this blue screen error occuring for my new laptop?? :-(
    Really it made me to get more irritate by this following errors
    -> System_Thread_Exception_not_Handled
    -> Bad_pool_caller

    This is the link for my Mini Dump files:
    Mini Dumps.zip

    Help me

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Do you still need help with this? If so, please post back and I'll see what assistance I can provide.

    Please provide these reports (even if not experiencing BSODs) so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    Please also do this:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

[Help] How to fix Blue Screen Error in Windows 8 OS ???
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