Windows 8 and 8.1 Forums


Uninstalled Outlook 2010, now can't start Windows?

  1. #1


    Posts : 219
    Windows 8.1 Pro 64 Bit

    Uninstalled Outlook 2010, now can't start Windows?


    Well.. this is wonderful..

    I just purchased the 10 dollar version of Office 2013 pro for home use through the company I work for. Prior to installing, I figured, I should probably first uninstall 2010 just so everything is a nice clean slate. After uninstalling 2010 though, I got prompted to reboot, and now my machine will not boot to desktop. I get to log in screen, click on log in, type my passwd, and then it crashes.. A screen pops up, gather some data to give to microsoft, and then reboots..

    It does mention Driver_corrupted_expool.

    Any help appreciated!!

      My System SpecsSystem Spec

  2. #2


    Lynnwood, WA
    Posts : 173
    Windows 8, Windows 7


    Can you boot into Safe Mode? (F8)

    If so, follow this: Blue Screen of Death (BSOD) Posting Instructions and report back.
      My System SpecsSystem Spec

  3. #3


    Posts : 219
    Windows 8.1 Pro 64 Bit


    I came close to making it into safe mode. The desktop loaded for about 20 seconds, but then it crashed in the same way. I can get to a command prompt though.. Do you know of a way to run windows update in Win 8 from Command line. I probably just need to update one of my drivers, and am hoping that win update will help. Thanks for the reply!
      My System SpecsSystem Spec

  4. #4


    If you can get into the cammand prompt, run sfc /scannow to check for missing or corrupted system files. If any found it will attempt to repair and replace.
      My System SpecsSystem Spec

  5. #5


    Posts : 219
    Windows 8.1 Pro 64 Bit


    It seems to crash in safe mode, as soon as I click on something. going to try just using the keyboard this time.. It takes forever. Why did they take away the f8 option to get into safe mode? This way, I have to boot to login, hold shift, click on power, wait, then go to advanced, restart options.. then boot and select safe. Very tedious..
      My System SpecsSystem Spec

  6. #6


    Posts : 219
    Windows 8.1 Pro 64 Bit


    SFC Scanno did not help. I am just reloading windows. Fortunately, I had my user profiles stored to a different drive partition, so really no need to backup, aside from what I was doing on the day it crashed, which I can live with.. Will take less time than what I have tried so far in any case..
      My System SpecsSystem Spec

Uninstalled Outlook 2010, now can't start Windows?
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