Programs frequently not responding & BSOD

Soveliss

New Member
Messages
2
Hi all,

Since purchasing a computer from overclockers I have had nothing but problems with programs failing to respond after a short period of time and blue screen errors.

The system I purchased was http://www.overclockers.co.uk/showpr...odid=FS-246-OE

Programs I have had a lot of trouble with are

ConvertXtoDVD - Fails to respond often

Minecraft/Java - Would cause blue screen error (system_service_exception) and (kmode_exception_not_handled) however after updating my video drivers the program will usually just fail to respond at random periods.

Dragons Age Origins - Failed to respond every 5 minutes. (running in compatibility mode windows xp seems to help but it needs further testing)

DVD Flick - See ConvertXtoDVD

DxDiag - Crashed earlier today randomly

Bitdefender Windows 8 - Crashes whenever I attempt to run a full system scan.

I have also had the following blue screen errors at different times

kmode_exception_not_handled
system_service_exception

And the most recent

page_fault_in_nonpaged_area

I have tried the following fixes

- Full driver upgrade
- Ran Memtest86+ for 13+ hours (No errors)
- Ran the programs as admin and in compatibility mode
- Reinstalled the programs

I can post information from the event log and I have uploaded the memory dumps.

Please note that some of the memory dumps happened before I updated drivers and may no longer be an issue, I have uploaded them anyway in-case it was no a driver issue.

Any help at all would be very much appreciated.

Thanks
smile.gif
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    CPU
    Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.5GHz
    Motherboard
    GIGABYTE z77-D3H
    Memory
    16384MB RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 670
    Hard Drives
    Samsung SSD 840 Series ATA Device
    ST2000DM001-9YN164 ATA Device
Do you still need help with this? If so, please post back and I'll see what assistance I can provide.


Please also do this:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hi,

Sorry I managed to fix this problem, I forgot to post.

The problem was the overclock setup, I fixed the problem by increasing the voltage.

Thanks anyway.
 

My Computer

System One

  • OS
    Windows 8 64-Bit
    CPU
    Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~4.5GHz
    Motherboard
    GIGABYTE z77-D3H
    Memory
    16384MB RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 670
    Hard Drives
    Samsung SSD 840 Series ATA Device
    ST2000DM001-9YN164 ATA Device
Not a problem! Thanks for replying back.
Good luck with the system!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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