Windows 8 and 8.1 Forums

Programs frequently not responding & BSOD

  1. #1

    Posts : 2
    Windows 8 64-Bit

    Programs frequently not responding & BSOD

    Hi all,

    Since purchasing a computer from overclockers I have had nothing but problems with programs failing to respond after a short period of time and blue screen errors.

    The system I purchased was

    Programs I have had a lot of trouble with are

    ConvertXtoDVD - Fails to respond often

    Minecraft/Java - Would cause blue screen error (system_service_exception) and (kmode_exception_not_handled) however after updating my video drivers the program will usually just fail to respond at random periods.

    Dragons Age Origins - Failed to respond every 5 minutes. (running in compatibility mode windows xp seems to help but it needs further testing)

    DVD Flick - See ConvertXtoDVD

    DxDiag - Crashed earlier today randomly

    Bitdefender Windows 8 - Crashes whenever I attempt to run a full system scan.

    I have also had the following blue screen errors at different times


    And the most recent


    I have tried the following fixes

    - Full driver upgrade
    - Ran Memtest86+ for 13+ hours (No errors)
    - Ran the programs as admin and in compatibility mode
    - Reinstalled the programs

    I can post information from the event log and I have uploaded the memory dumps.

    Please note that some of the memory dumps happened before I updated drivers and may no longer be an issue, I have uploaded them anyway in-case it was no a driver issue.

    Any help at all would be very much appreciated.


      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Do you still need help with this? If so, please post back and I'll see what assistance I can provide.

    Please also do this:
    - open Event Viewer (eventvwr.msc)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8 64-Bit


    Sorry I managed to fix this problem, I forgot to post.

    The problem was the overclock setup, I fixed the problem by increasing the voltage.

    Thanks anyway.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Not a problem! Thanks for replying back.
    Good luck with the system!
      My System SpecsSystem Spec

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