Windows 8 and 8.1 Forums

Crash on Steelseries Engine install??

  1. #1

    Posts : 1
    Win 8 Pro

    Crash on Steelseries Engine install??

    Hello everyone!

    I'm trying to get my Steelseries engine install going for my new mouse and keyboard. But for some reason i keep getting the blue screen of death and it gives me the error of DPC_WatchDog, I have done some searching around and can't seem to find a fix for this particular install/driver? If you need more info just let me know. Thanks..

      My System SpecsSystem Spec

  2. #2

    Hello Wayne,

    Please go on our website and submit a support ticket. We would be happy to help you get your SteelSeries Engine up and running properly. Here is a link to our support page. SteelSeries - Support

    Please send the following information in your ticket so that we may further assist in your case:

    [1] Screen shot of your Device Manger:
    1) Right click on "My Computer" and choose "Properties"
    2) Click on the "Hardware" tab
    3) Click on the "Device Manager"
    4) Click on the "+" sign beside "Human Interface Devices"
    5) Click on the "+" sign beside "Keyboard" and "Mouse"
    6) Click on the "+" sign beside "Universal Serial Bus Controller"
    7) Click on the "+" sign beside "System Devices"
    8) Hold down the "Alt" key and press on the "Print Screen" key
    9) Go to Start->Programs->Accessories and click on Paint to open the Paint application
    10) Right click on the white space of the Paint application and choose "Paste"
    11) Save it to a folder or your Desktop
    12) Log back on to our online support and attach the image file that you save

    [2] Screenshot of any errors/messages.

    Thanks Wayne.

    SteelSeries Support Team
      My System SpecsSystem Spec

Crash on Steelseries Engine install??
Related Threads
Reference: After solving some watchdog errors and getting all my windows updates, SteelSeries Engine is still failing me. It may have something to do with my drivers, but I'm...
Fresh install, installed Tuneup 2014, AVG Internet Security 2014, Firefox, Creative SoundCard Drivers, Updated Windows to current, Motioninjoy, Winrar, Bitcomet, and Installed and updated GeForce GTX 780 drivers. Crash occurred during test of DS3 Tool. Checked reliability history. Information is as...
SteelSeries drivers/software for all of their devices like mice, headsets, controllers, etc. is not compatible with Windows 8.1 and it will make your computer unbootable if you decide to upgrade. They are not sure when the 8.1 drivers will be released even though people have literally been asking...
Ok, so I'm on a fresh install of windows 8.1 pro preview, and I'm having this issue. I've got a steelseries siberia v2 frost blue headset. It works out of the box, but I wanted to install the software in order to change the lights. So I download the installer, and it hangs at "installing...
Steelseries 5Hv2 Issues in Sound & Audio
I'm currently having some issues with my Steelseries 5Hv2, my system will not pick up the headset. I've tried this through both the jack on my logitech g110 and the jack on the mother board and no luck. The headset will play sounds when connected to my TV and other PC's, so I would assume the...
Hello, I am trying to install the Intel MEI (Intel Management Engine) for the Asus P9x79 WS motherboard. I have had no issues installing this on Win7 x64. However, when trying to install the drivers in Win 8 x64 from the Asus install CD, I get a OS not supported message. There are no drivers...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook