Crash on Steelseries Engine install??

Hello everyone!

I'm trying to get my Steelseries engine install going for my new mouse and keyboard. But for some reason i keep getting the blue screen of death and it gives me the error of DPC_WatchDog, I have done some searching around and can't seem to find a fix for this particular install/driver? If you need more info just let me know. Thanks..

Hello Wayne,

Please go on our website and submit a support ticket. We would be happy to help you get your SteelSeries Engine up and running properly. Here is a link to our support page. SteelSeries - Support

Please send the following information in your ticket so that we may further assist in your case:


[1] Screen shot of your Device Manger:
1) Right click on "My Computer" and choose "Properties"
2) Click on the "Hardware" tab
3) Click on the "Device Manager"
4) Click on the "+" sign beside "Human Interface Devices"
5) Click on the "+" sign beside "Keyboard" and "Mouse"
6) Click on the "+" sign beside "Universal Serial Bus Controller"
7) Click on the "+" sign beside "System Devices"
8) Hold down the "Alt" key and press on the "Print Screen" key
9) Go to Start->Programs->Accessories and click on Paint to open the Paint application
10) Right click on the white space of the Paint application and choose "Paste"
11) Save it to a folder or your Desktop
12) Log back on to our online support and attach the image file that you save


[2] Screenshot of any errors/messages.


Thanks Wayne.

Regards,
SteelSeries Support Team