Windows 8 and 8.1 Forums

Random BSOD

  1. #1


    Posts : 6
    Windows 7 64 bit

    Random BSOD


    Hi all


    I been have this problem for quite some time now.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057


    Additional information about the problem:
    BCCode: e1
    BCP1: FFFFF80003D87560
    BCP2: 0000000000000002
    BCP3: FFFFFA80037C3E70
    BCP4: FFFFFA80037C3E70
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Files that help describe the problem:
    C:\Windows\Minidump\012313-25147-01.dmp
    C:\Users\Sunny Nandhray\AppData\Local\Temp\WER-73304-0.sysdata.xml


    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I looked online for a way to solve it so i got a few free anti virus softwares and malware softwares. After the scan it found 1 trojan which was removed. But i still get the random BSOD screens... Any ideas what i can do.


    FIY


    Before the removal of the trojan the codes where different here is the other message

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057


    Additional information about the problem:
    BCCode: e1
    BCP1: FFFFF80003DCA560
    BCP2: 0000000000000002
    BCP3: FFFFFA8006B1AB40
    BCP4: FFFFFA8006B1AB40
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Files that help describe the problem:
    C:\Windows\Minidump\011913-23025-01.dmp
    C:\Users\Sunny Nandhray\AppData\Local\Temp\WER-50793-0.sysdata.xml


    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows


    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Thank YOu

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    To get help, you need to upload your dmp files

    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 7 64 bit


    Ok i will upload the DMP files thank You
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 7 64 bit

    DMP files


    I have compressed the files using the software. I hope it helps .

    Thank you
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This is a Windows 8 forum. Please post over in the Windows 7 forums: Windows 7 Forums
    There are different techniques used to diagnose problems in each OS - you'll get more specific OS help there.
      My System SpecsSystem Spec

  6. #6


    Posts : 250
    Windows 7 Home Premium 64 Bit


    Welcome to Eight Forums Sunny210

    John is right about posting your files at Seven Forums but I guess I can help you here.

    Your BSOD seems to be caused by a common issue, McAfee:
    Code:
    Start Menu\Programs\McAfee    Public:Start Menu\Programs\McAfee    PublicStart Menu\Programs\McAfee Online Backup    Public:Start Menu\Programs\McAfee Online Backup    Public
    McAfee is a frequent cause of BSOD's and probably not the best security software.

    Please use the McAfee Removal to uninstall McAfee:

    Microsoft Security Essentials - recommended from a strict BSOD perspective. I have never seen it cause any BSOD-s.

    Malware bytes is a great combination with MSE.
    warning   Warning
    Do not start the free trial of Malwarebytes, remember to de-select that option when prompted.
    Make a full scan with both (separately) once installed and updated.
    Perform a System File Check:

    Disk Check on your hard drive(s):

    Number down start up items:

    Let us know if this has helped.
      My System SpecsSystem Spec

Random BSOD
Related Threads
Random BSOD at random times in BSOD Crashes and Debugging
Hello, Im new here so bare with me :think: I built my custom pc a year ago now. Since day one iv been experiencing BSOD. At first it happened during or just after the first boot up of that day and was always Memory Management error. Soon after, i upgraded my ram from 4gb to 8 gb. After doing this...
I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c. Recently uninstalled all video drivers and re installed. The bsods sometimes go away...
BSOD When playing games random Bsod messages in BSOD Crashes and Debugging
Hey I have a problem with my pc I got a few weeks ago It keeps getting the bsod and turning on and off randomly at times I use it mostly to play games and watch youtube , twitch ext. also internet can sometimes crash pointing this out Bsod can happen when playing a game and when on the web...
BSOD at Random Times for Random Reasons in BSOD Crashes and Debugging
DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues. Thanks for your help
Hey guys, so I am in a bit of a pickle. I have an HP m6-k015dx laptop and it is giving me hell. I will get random BSOD's, usually at or a short while after login. They usually happen consecutively and then stop. I was able to enable driver verifier in order to see what was wrong. After it was...
BSOD: Random BSOD - ntoskrnl.exe in BSOD Crashes and Debugging
Hi all, I recently bought a new laptop and installed manufacturer drivers on it. After experiencing BSOD's for some time, I decided to reinstall all the drivers to newest version online. This didn't solve my issue regarding BSOD's so I reinstalled the OS and installed newest available drivers....
Hi, i'm new to this forum and i hope you guy can help me :) So my laptop is relatively new, it's not even a month old. I guess i've been downloading a lot of stuff that caused this error. Now, i'm not a computer expert or any type of expert, so please bear with me :D Before i go on, here are...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook