Windows 8 and 8.1 Forums

BSOD aparently from cdrom.sys and ntoskrnl.exe

  1. #1

    Posts : 2
    Windows 8 64bit

    BSOD aparently from cdrom.sys and ntoskrnl.exe

    Hi all,

    i have just bought a new laptop from Asus, K55V with window 8 64 bit and since then itīs having lots of BSOD's.
    Itīs almost half the times i want to shutdown or restart the machine, takes about 4 minutes and then appears the blue screen. HERE IS THE CRASH DUMP FILES ALREADY ARQUIVED WITH SF DIAGNOSTIC TOOL

    Please help me.

      My System SpecsSystem Spec

  2. #2

    Posts : 108
    Windows 8 Pro 64bit

    Your mini-dumps are pointing towards one driver file in particular:

    VBoxNetFlt.sys - VirtualBox network driver: Driver Reference Table

    Please un-install/remove every trace of Virtualbox from your system for testing purposes. If your BSODs stop then maybe downloading the latest version would be fine. The other two files your mini-dumps appear to be pointing to were pci.sys and vwifibus.sys but these are Windows Update files and are unlikely to be the cause of the BSOD.

    I have also found some out-of-date drivers on your system which you should consider updating to Windows 8 64bit versions or un-installing/removing from the system if un-needed:

    atkwmiacpi64.sys - ATK WMIACPI Utility: Driver Reference Table(you should consider removing Asus Utilities from your PC as some are known to cause BSODs)
    AiCharger.sys - Asus Charger Driver: Driver Reference Table (please remove AI Charger from the system, known BSOD creator)
    ASMMAP64.sys - LENOVO ATK Hotkey ATK0101 ACPI UTILITY (2009): Driver Reference Table

    Please update drivers to Windows 8 64bit versions from your manufacturers website. This should include Utilities/ATKACPI driver and hotkey-related utilitiesand anything you think should be updated:
    ASUSTeK Computer Inc. -Support- Drivers and Download K55VJ

    Please make sure you have all the Windows 8 updates until you can install no more.

      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8 64bit

    Well, I have not unistalled virtualbox because all the work i have there but i did unistalled ATK WMIACPI and Asus Charger and until now, after 3 restarts, nothing bad has happen. Seems that the problem is caused by thoose utilities. In the future, if something goes wrong I will post it here.
    Thanks for all the help
      My System SpecsSystem Spec

  4. #4

    Posts : 108
    Windows 8 Pro 64bit

    Glad to help!!
      My System SpecsSystem Spec

BSOD aparently from cdrom.sys and ntoskrnl.exe
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