Windows 8 and 8.1 Forums


computer won't even start...

  1. #1


    Posts : 3
    windows 7, windows 8

    computer won't even start...


    My computer was on sleep, and then i got blue screen of death. My computer restarted but it went to Asus UEFI Bios Utility. I don't know what that is but I can't exit it. Every time i press the exit button, it just reopens. When I restart my computer, it shows the ASUS logo and then opens the bios utility again.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Is you data well backed up? What sort of install medium do you have? Do you have any sort of recovery option form ASUS? a system repair disc? a system image backup?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 7, windows 8


    i'm not sure if i know anything about those. i'm not very tech savvy
      My System SpecsSystem Spec

  4. #4


    I would try load system defaults which might be F5 follow prompts and restart and see what happens. Pus F10 save and then Exit
      My System SpecsSystem Spec

  5. #5


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by morimojo View Post
    i'm not sure if i know anything about those. i'm not very tech savvy
    Is you data well backed up--off your computer? Where and when did you get your computer?
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    windows 7, windows 8


    data is not backed up. but that's alright. nothing important is on it. It's fairly new from BestBuy.

    sandman, i tried it but it didn't work. It still opens leads to the Bios utility screen, not the computer login screen.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    If returnable, the take it back to BB, and start over--assuming you are within the 30-day return policy??? Did you get any software with the machine?
      My System SpecsSystem Spec

computer won't even start...
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