Windows 8 and 8.1 Forums


Windows 8 crashes and restarts when returning from sleep

  1. #1


    Posts : 1
    Windows 8

    Windows 8 crashes and restarts when returning from sleep


    Hi,

    I've just installed Windows 8 Pro 64bit edition on a 600gb VelociRaptor hard drive, Asus P6X58D Motherboard, I7 950 cpu my bios is up to date if that matters. The system runs ok except for several times i notice it freezes and then restarts after waking up from sleep mode / hibernate. I have read other post with the similar issues but were resolved with different fixes. I have attached the W8 File Collector results I hope you can help Thanks

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Welcome to Eight Forums.

    Code:
    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
    This is a very common bugcheck.
    OVERLAPPED_MODULE: Address regions for 'nvlddmkm' and 'nvlddmkm.sys' overlap
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    FAILURE_BUCKET_ID:  AV_nvlddmkm+ed8db
    5: kd> .exr 0xfffff88009baa508
    ExceptionAddress: fffff88004f728db (nvlddmkm+0x00000000000ed8db)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 000000000000008c
    Attempt to read from address 000000000000008c
    This is blaming your graphics card driver, possibly RAM either system RAM or graphics card RAM.
    We have been seeing a lot of crashes from nVidia graphics drivers.
    Rollback or download a driver from before the 310.xx drivers.

    From your System Event Logs:
    There are a lot of these.
    Code:
    Event[1124]:
      Log Name: System
      Source: Ntfs
      Date: 2013-01-15T20:09:24.540
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Garry
      Description: 
    A corruption was discovered in the file system structure on volume G:.
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned and fixed offline.
    
    Event[1122]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2013-01-15T20:09:23.791
      Event ID: 98
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Garry
      Description: 
    Volume G: (\Device\HarddiskVolume4) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.
    
    Event[1111]:
      Log Name: System
      Source: Ntfs
      Date: 2013-01-15T20:06:26.913
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: N/A
      User Name: N/A
      Computer: Garry
      Description: 
    A corruption was discovered in the file system structure on volume C:.
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    
    Event[1090]:
      Log Name: System
      Source: Ntfs
      Date: 2013-01-15T20:05:49.582
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Garry
      Description: 
    A corruption was discovered in the file system structure on volume C:.
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x100000000b8b5.  The name of the file is "\Windows\System32\config\SOFTWARE.LOG1".
    Run check disk on your hard drive.
    How to Check a Drive for Errors with "chkdsk" in Windows 8

    Then run your HDD manufacturers disk check utility.
      My System SpecsSystem Spec

Windows 8 crashes and restarts when returning from sleep
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