Windows 8 and 8.1 Forums


Windows BSOD after system bios update?

  1. #1


    Posts : 529
    Windows 8.1 Pro

    Windows BSOD after system bios update?


    Hi was wired i did a system bios update as my old bios was severely outdated i went to dell site they had a new version it did a 2 step process of flashing to one bios then another to update itself as mine was pretty outdated. upon reboot i got 4 or 5 beeps and then shut down. i called dell who helped me fix that it was some setting that was off. it then rebooted to windows but hung and rebooted itself and i got a bug screen check. i clicked reboot and it load ok. here is the files you requested.

      My System SpecsSystem Spec

  2. #2


    Posts : 108
    Windows 8 Pro 64bit


    Your mini-dump is pointing to the driver: nvlddmkm.sys which is your nVidia Videocard Drivers: Driver Reference Table

    Please un-install your nVidia drivers via the control panel/un-install and then download Driver Fusion to get rid of any remaining traces (nVidia Display). You may have to use Driver Fusion twice or more to remove all traces if you're using the trial version:

    Driver Fusion - The Complete Driver Solution

    The please re-install your nVidia drivers from here (auto-detect GPU):

    Drivers | GeForce

    I found some drivers/programs on your system which you should update or un-install/remove if they are un-needed:

    PxHlpa64.sys - Sonic CD/DVD driver (used by many different CD/DVD programs): Driver Reference Table
    ArcSec.sys - ArcSoft TotalMedia Theatre 5: Driver Reference Table
    NTIOLib_X64.sys - MSI Afterburner: Driver Reference Table (Please un-install this, it's a known BSOD maker)
    psi_mf.sys - Secunia PSI (Personal Software Inspector) driver: Driver Reference Table

    You might want to also update drivers to the latest Windows 8 64bit versions from your PC manufacturers website:

    Drivers & Downloads | Dell United States

    Please also make sure you have all the Windows 8 updates if you have not done so already.

    -cheers
      My System SpecsSystem Spec

  3. #3


    Posts : 529
    Windows 8.1 Pro


    not sure were this one is at NTIOLib_X64.sys i never had msi afterburner on my system?
      My System SpecsSystem Spec

  4. #4


    Posts : 529
    Windows 8.1 Pro


    ok so i did find these most are updated all ready to there most curent version the NTIOLib_X64.sys is related to my dell ODD driver and it is updated to latest version.
      My System SpecsSystem Spec

  5. #5


    Posts : 108
    Windows 8 Pro 64bit


    Download Autoruns by Sysinternals and run it: Autoruns for Windows

    Give it some time to populate with data, wait until you see the "Ready" message appear in the bottom status bar.

    Click on the "Drivers" tab and look to see if you can find the file: NTIOLib_X64.sys in the drivers list. If you can right click on it and select "Jump to Entry" from the popup menu it should jump to the location in the registry where the driver is referenced. Please right click on the referenced folder and select "Delete" from the popup menu.

    Then back in Autoruns right click on the same driver and select "Jump to Folder" from the popup menu, this usually takes you to the c:\windows\system32\drivers folder. Please rename the driver to: NTIOLib_X64.bak and reboot your system. This will disable the driver for testing purposes.

    If you do not see this driver listed in Autoruns then please check the folder: c:\windows\system32\driver to see if it does exist, if it does please rename the file as above instructions.

    Seeing as you updated it to the latest version please disregard the above information until you have tested it, if you continue to have BSODs you might consider following it.

    -cheers
      My System SpecsSystem Spec

  6. #6


    Posts : 529
    Windows 8.1 Pro


    so far so good all seams to reboot ok i had some issues getting back into windows first try i think it was related to the stupid optimus crap lol.
      My System SpecsSystem Spec

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