Windows 8 and 8.1 Forums


Microsoft-Windows-Kernel-EventTracing

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Just FYI - I ran out of time this morning. I hope to get to these this afternoon.

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Latest error:
    Event[14505]:
    Log Name: System
    Source: disk
    Date: 2013-01-16T19:28:00.877
    Event ID: 11
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: Living-Room
    Description:
    The driver detected a controller error on \Device\Harddisk8\DR8.
    I didn't see anything past Drive 6 in your screen shot. What is listed as Drive 7, 8, and 9 in diskmgmt.msc?
    I'm wondering if there is a bad removable disk/flashdrive/SD card?
    Or, if one of these devices (disk/controller/USB port/SD card port(s)) is/are malfunctioning?
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  3. #13


    Posts : 148
    Windows 8.1 Pro


    Quote Originally Posted by usasma View Post
    Latest error:
    Event[14505]:
    Log Name: System
    Source: disk
    Date: 2013-01-16T19:28:00.877
    Event ID: 11
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: Living-Room
    Description:
    The driver detected a controller error on \Device\Harddisk8\DR8.
    I didn't see anything past Drive 6 in your screen shot. What is listed as Drive 7, 8, and 9 in diskmgmt.msc?
    I'm wondering if there is a bad removable disk/flashdrive/SD card?
    Or, if one of these devices (disk/controller/USB port/SD card port(s)) is/are malfunctioning?


    Hi

    Many thanks for your response,

    I have checked and Disk 8 its a flash drive. I will go ahead and test all my flash drives and see if any of them have errors present. Apart from the Disk 8 error is there any more errors that I should be conerened about e.g. the Microsoft Kernel Event Tracing Error that is constantly appearing?


    Edit - Attached is a new set of logs, there seems to be more errors appearing, so I'm wondering if it would be best to start over again and reinstall everything.

    Thanks again for your help.
    Last edited by wizkid; 16 Feb 2013 at 12:09.
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Remove all external drives while we're testing - USB/Flash/etc.

    Lot's of DCOM errors. I usually ignore DCOM errors - but there's so many here that I'm not sure that that's a good idea.
    I don't know anything about DCOM, so I'd suggest checking over in the General forums for more assistance.
    My suggestion is to wipe the drive and reinstall Windows - but that's a bit drastic without having looked at it further in the General forums.

    Good luck!
      My System SpecsSystem Spec

  5. #15


    Posts : 148
    Windows 8.1 Pro


    Hi there,

    Many thanks for your response,

    I have reinstalled Windows 8 today as the system was crashing a lot. Could you please check the attached files and see how they compare to the previous ones?

    Thanks again for your continued help.
    Last edited by wizkid; 16 Feb 2013 at 12:11.
      My System SpecsSystem Spec

  6. #16


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Around 9am yesterday (the 25th) there were multiple errors with a disk in your CD/DVD drive. I suspect that it has bad sectors and you may want to get a new copy of it.

    Your system has crashed at least once - and this with a fresh install of Win8. It's either (IMO) a hardware problem or an incompatibility.

    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cra...tml#post169956
    I do not have the dates on your storage drivers. Please check to make sure that the storage controllers (for the controller that your SSD is connected to) date from 2012 or later. If using a Marvell controller, please switch to another controller (the last I looked, there weren't any 2012 drivers for them).

    Please start with these free hardware diagnostics: Hardware Diagnostics
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  7. #17


    Posts : 148
    Windows 8.1 Pro


    Hi there,

    Many thanks for your response,

    I have tested the memory overnight and it showed no errors, I have also tested all hard drives in the pc and these are testing fine.

    I have checked again regarding if there is a newer BIOS available for my motherboard and I have been informed that I have the latest one installed and that its unlikely that they will be making any more due to the motherboard being end of life. The maker of the SSD also confirmed that I am using the latest firmware for that drive. I am currently waiting for a response from Seagate regarding the other hard drives to see if they have any newer firmware than what I am currently using on the drives.

    The system has never been overclocked, I simply use ATI overdrive for adjusting the fan speed of the GPU, I have not experienced any BSOD's since installing Windows 8 but instead lots of freezing etc.



    Thanks again for your continued help in this matter.

    Best regards,
    Last edited by wizkid; 16 Feb 2013 at 12:13.
      My System SpecsSystem Spec

  8. #18


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay. I have unsubscribed/resubscribed to this topic. I hope that fixes the notification problem.

    Your screenshot does not show anything past Drive 6 - can you scroll down and get a screenshot view of Drive 8?

    Found this error from 16 January:
    Event[14505]:
    Log Name: System
    Source: disk
    Date: 2013-01-16T19:28:00.877
    Event ID: 11
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: Living-Room
    Description:
    The driver detected a controller error on \Device\Harddisk8\DR8.
    I'm wondering about problems with your Media Card Reader device. Can you easily detach it from the header on the motherboard?

    FYI - I search the EventSys.txt file, from the bottom up - searching for "Level: Error" (without the quotes and with 1 space between the : and the E in Error)
      My System SpecsSystem Spec

  9. #19


    Posts : 148
    Windows 8.1 Pro


    Hi there,

    Thanks for your response,

    I have checked and the system is now showing only 7 drives connected as I recently reinstalled it. I think the errors for drive 8 were for my Cruzer memory stick which had errors on it.

    The card reader connected to the system is a Belkin USB card Reader model: F4U003 I have been in contact with Belkin regarding the error relating to the card reader and they have informed that they are not making any drivers for it to fully support Windows 8. Although event viewer is showing errors / warnings for it the device still seems to work okay.

    Also just wondering if you have been able to take a look at the logs that I posted in post #17 ? As the logs in that post are still showing that no one has viewed them.


    Thanks for your continued help
      My System SpecsSystem Spec

  10. #20


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I viewed the logs in post # 17 - as you can see I've quoted a log entry from 16 January

    The last log entry in the admin.zip file is from 1/26/2013 11:25:54
    The last log entry in the EventSys.txt is from Date: 2013-01-26T16:24:12.601
    The last log entry in the EventApp.txt is from Date: 2013-01-26T16:15:32.151


    I have no clue as to why it says 0 views - I looked at it.
      My System SpecsSystem Spec

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