Windows 8 and 8.1 Forums


BSOD craches & Restarting issue

  1. #1


    Posts : 2
    Windows 8 x64

    BSOD craches & Restarting issue


    Hi

    I hope someone on here can help me.
    I’ve got a Dell StudioXPS 8100 PC which I’ve recently upgraded from Windows 7 to Windows 8 (I upgraded just before Christmas).

    The problem is that over the last few days (probably 4-5) I’ve started getting loads of BSOD errors/crashes on a relatively regular basis. The errors ive been getting are

    • BAD_POOL_HEADER
    • DPC_WATCHDOG VIOLATION

    Please could someone help me take a look at the attached dump files and advise on what is causing the issue and how I can go about fixing it?

    Also, ever since the upgrade, Windows 8 is refusing do carry-out a Restart properly. Whenever I try to restart the PC, It shuts down as normal, but then freezes/hangs saying “Restarting” for hours on end, until I do a forced restart using the Power button. Because of this restarting issue, I’ve been unable to complete some Windows Updates as it appears part of the “finishing off” is done during the shut down process and not during start up.

    Please could you take a look at the attached dump files and help me track this down as soon as possible?

    Many Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    You have at least 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    1 memory dump names VBoxNetFlt.sys, a driver component of your Virtual Box networking sub-system. Please uninstall the drivers, then download and install a fresh copy of the latest, Win8 compatible version from the Virtual Box website.

    4 memory dumps implicate (but doesn't directly blame) networx.sys - a component of the NetWorx bandwidth monitoring program from SoftPerfect. Please uninstall this program to test and see if it's a part of the problem.

    Please uninstall your Western Digital software. It dates from 2008 and is known to cause BSOD's on some Windows systems.

    Older versions of UltraMon are also known to cause problems - please uninstall it (yours dates from 2008). If you want to continue using it, please locate the latest, Win8 compatible version for your system.

    Your VNC drivers also date from 2008 - please remove them also.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    vncmirror.sys Fri Mar 14 13:43:05 2008 (47DAB929)
    VNC Mirror Miniport - VNC Server - RealVNC Ltd.
    http://www.carrona.org/drivers/driver.php?id=vncmirror.sys

    wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
    Western Digital SCSI Arcitecture Model (SAM) WDM driver[br]2008 driver version has known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys

    000.fcl Fri Sep 26 09:11:22 2008 (48DCDF7A)
    CyberLink FCL Driver
    http://www.carrona.org/drivers/driver.php?id=000.fcl

    UltraMonUtility.sys Thu Nov 13 20:10:30 2008 (491CD006)
    UltraMon multi-monitor
    http://www.carrona.org/drivers/driver.php?id=UltraMonUtility.sys

    HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    emOEM64.sys Wed Sep 1 06:04:11 2010 (4C7E251B)
    USB 28xx OEM Filter (TV Card) ATI chipset
    http://www.carrona.org/drivers/driver.php?id=emOEM64.sys

    emBDA64.sys Wed Sep 1 06:05:04 2010 (4C7E2550)
    USB 28xx OEM Filter (TV Card) ATI chipset
    http://www.carrona.org/drivers/driver.php?id=emBDA64.sys

    ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    RTKVHD64.sys Tue Jan 25 05:38:43 2011 (4D3EA833)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    ntk_PowerDVD12_64.sys Thu May 12 08:30:24 2011 (4DCBD2E0)
    Cyberlink PowerDVD driver. Often OEM installed on systems
    http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys

    k57nd60a.sys Wed Oct 19 16:17:36 2011 (4E9F3060)
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys

    SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
    Symantec Real Time Storage Protection (PEL) x64
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS

    vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
    Virtual Machine Monitor driver - Microsoft Virtual PC 2004
    http://www.carrona.org/drivers/driver.php?id=vmm.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Jan 13 07:56:07.105 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-48687-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:25:22.795
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff8800efb81e0, fffff800beba3aa1, 322847a546c892ce}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff8800efb81e0
    Arg3: fffff800beba3aa1
    Arg4: 322847a546c892ce
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME: ccSvcHst.exe
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sun Jan 13 07:26:11.504 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-37752-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:02:36.194
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff8800e4691e0, 0, 8390e68398bef720}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff8800e4691e0
    Arg3: 0000000000000000
    Arg4: 8390e68398bef720
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME: ccSvcHst.exe
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 20:39:17.824 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-29889-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:27:59.514
    *** WARNING: Unable to verify timestamp for VBoxNetFlt.sys
    *** ERROR: Module load completed but symbols could not be loaded for VBoxNetFlt.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+60 )
    BugCheck 19, {d, fffff8800e11e1e0, 45e20a2ea90, f95cf487fda5157c}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff8800e11e1e0
    Arg3: 0000045e20a2ea90
    Arg4: f95cf487fda5157c
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x19_d_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 20:10:14.952 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-26691-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:10:48.642
    Probably caused by :Pool_Corruption ( nt!ExFreePool+60 )
    BugCheck 19, {d, fffff8800ee091e0, 1, 2eb602a0332d203e}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff8800ee091e0
    Arg3: 0000000000000001
    Arg4: 2eb602a0332d203e
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME: Origin.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 19:58:26.618 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-30482-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:22:24.308
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by :tdx.sys ( tdx!TdxSendDatagramTransportAddress+2e6 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: networx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_tdx!TdxSendDatagramTransportAddress
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 19:34:59.115 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-30248-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 2:56:37.805
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff8800f2681e0, fffff88001fc8280, b573c44c50678d99}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff8800f2681e0
    Arg3: fffff88001fc8280
    Arg4: b573c44c50678d99
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME: CLMSServerPDVD
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 16:37:27.052 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-33243-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:08:37.743
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by :tdx.sys ( tdx!TdxSendDatagramTransportAddress+2e6 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: networx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_tdx!TdxSendDatagramTransportAddress
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 16:27:47.391 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-25240-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:31:39.082
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by :tdx.sys ( tdx!TdxSendDatagramTransportAddress+2e6 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: networx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_tdx!TdxSendDatagramTransportAddress
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 14:55:07.570 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-28173-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:56:52.260
    Probably caused by :Pool_Corruption ( nt!ExFreePool+60 )
    BugCheck 19, {d, fffff8800f3151e0, fffff88001f56280, 85ce3330541e49a2}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2: fffff8800f3151e0
    Arg3: fffff88001f56280
    Arg4: 85ce3330541e49a2
    BUGCHECK_STR:  0x19_d
    PROCESS_NAME: explorer.exe
    FAILURE_BUCKET_ID: 0x19_d_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Jan 12 13:57:09.406 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-33540-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:45:49.096
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by :tdx.sys ( tdx!TdxSendDatagramTransportAddress+2e6 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: networx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_tdx!TdxSendDatagramTransportAddress
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Fri Jan 11 17:53:25.175 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-41449-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:29:38.865
    *** ERROR: Module load completed but symbols could not be loaded for csc.sys
    Probably caused by :Pool_Corruption ( nt!ExFreePool+358 )
    BugCheck 19, {e, fffff8800f1c41e0, fffff8033df44aa1, 7aeb419ea73e6686}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2: fffff8800f1c41e0
    Arg3: fffff8033df44aa1
    Arg4: 7aeb419ea73e6686
    BUGCHECK_STR:  0x19_e
    PROCESS_NAME: RuntimeBroker.
    FAILURE_BUCKET_ID: 0x19_e_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
      BIOS Version                  A05
      BIOS Release Date             07/08/2010
      Manufacturer                  Dell Inc.
      Product Name                  Studio XPS 8100
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Jan 13 07:56:07.105 2013 (UTC - 5:00)**************************
    vncmirror.sys             Fri Mar 14 13:43:05 2008 (47DAB929)
    wdcsam64.sys              Wed Apr 16 04:39:08 2008 (4805BB2C)
    000.fcl                   Fri Sep 26 09:11:22 2008 (48DCDF7A)
    UltraMonUtility.sys       Thu Nov 13 20:10:30 2008 (491CD006)
    HECIx64.sys               Thu Sep 17 15:54:16 2009 (4AB293E8)
    emOEM64.sys               Wed Sep  1 06:04:11 2010 (4C7E251B)
    emBDA64.sys               Wed Sep  1 06:05:04 2010 (4C7E2550)
    ElbyCDIO.sys              Thu Dec 16 17:58:13 2010 (4D0A9985)
    RTKVHD64.sys              Tue Jan 25 05:38:43 2011 (4D3EA833)
    ntk_PowerDVD12_64.sys     Thu May 12 08:30:24 2011 (4DCBD2E0)
    k57nd60a.sys              Wed Oct 19 16:17:36 2011 (4E9F3060)
    SRTSPX64.SYS              Tue Nov 15 17:30:55 2011 (4EC2E81F)
    vmm.sys                   Wed Dec 28 08:28:47 2011 (4EFB198F)
    SYMEVENT64x86.SYS         Wed May 23 20:52:24 2012 (4FBD8648)
    mcaudrv_x64.sys           Tue Jun 26 11:33:54 2012 (4FE9D662)
    mcvidrv_x64.sys           Thu Jun 28 01:29:29 2012 (4FEBEBB9)
    networx.sys               Thu Jul 12 05:01:07 2012 (4FFE9253)
    SYMNETS.SYS               Fri Jul 20 22:07:07 2012 (500A0ECB)
    Ironx64.SYS               Mon Jul 23 20:34:50 2012 (500DEDAA)
    athw8x.sys                Tue Jul 24 11:44:00 2012 (500EC2C0)
    EraserUtilRebootDrv.sys   Tue Jul 31 19:36:50 2012 (50186C12)
    eeCtrl64.sys              Tue Jul 31 19:36:51 2012 (50186C13)
    ccSetx64.sys              Thu Aug 16 17:18:11 2012 (502D6393)
    AnyDVD.sys                Sun Aug 26 08:56:20 2012 (503A1CF4)
    IDSvia64.sys              Tue Aug 28 22:48:40 2012 (503D8308)
    EX64.SYS                  Wed Sep  5 18:31:45 2012 (5047D2D1)
    ENG64.SYS                 Wed Sep  5 18:33:39 2012 (5047D343)
    LHidFilt.Sys              Tue Sep 18 05:26:53 2012 (50583E5D)
    LMouFilt.Sys              Tue Sep 18 05:26:58 2012 (50583E62)
    iaStorA.sys               Fri Sep 21 14:40:55 2012 (505CB4B7)
    dump_iaStorA.sys          Fri Sep 21 14:40:55 2012 (505CB4B7)
    SRTSP64.SYS               Tue Oct  2 18:55:54 2012 (506B70FA)
    SYMDS64.SYS               Tue Oct  2 22:52:00 2012 (506BA850)
    SYMEFA64.SYS              Wed Oct  3 15:00:06 2012 (506C8B36)
    Smb_driver_Intel.sys      Thu Oct 18 00:57:56 2012 (507F8C54)
    BHDrvx64.sys              Fri Oct 19 00:40:41 2012 (5080D9C9)
    lvrs64.sys                Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys               Mon Oct 22 22:12:08 2012 (5085FCF8)
    intelppm.sys              Mon Nov  5 22:55:02 2012 (50988A16)
    idmwfp.sys                Wed Nov 21 09:42:58 2012 (50ACE872)
    nvlddmkm.sys              Fri Nov 30 22:24:02 2012 (50B97852)
    VBoxNetFlt.sys            Wed Dec 19 08:47:16 2012 (50D1C564)
    VBoxNetAdp.sys            Wed Dec 19 08:47:17 2012 (50D1C565)
    VBoxUSBMon.sys            Wed Dec 19 08:47:17 2012 (50D1C565)
    VBoxDrv.sys               Wed Dec 19 08:48:25 2012 (50D1C5A9)
    
    http://www.carrona.org/drivers/driver.php?id=vncmirror.sys
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=UltraMonUtility.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=emOEM64.sys
    http://www.carrona.org/drivers/driver.php?id=emBDA64.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ntk_PowerDVD12_64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=vmm.sys
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=mcaudrv_x64.sys
    http://www.carrona.org/drivers/driver.php?id=mcvidrv_x64.sys
    http://www.carrona.org/drivers/driver.php?id=networx.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=AnyDVD.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 x64


    Hi

    Thanks for the detailed post. No need to apologize for the delayed response, I understand that this assistance is voluntary and that each of us has our own personal lives as well

    Firstly, Dell is not listing and newer BIOS software for my system, I've checked.

    I have the HDD, but two of them are USB external ones, while the other is the internal 2TB (2x1TB in RAID) as supplied by Dell when I purchased the PC.

    As I've had all these drives plugged in and had no,issues until the last few days, so would be surprised if they are the cause.

    All those drivers (Cyberlink, Symantec, Ultramon, Networx) were installed by installers provided by these companies, downloaded directly from their websites in the last week, so again doubt there are newer versions available. The Western Digital software was installed by Windows 8 when it saw the WD external USB drive was plugged in,this includes Win 8/RT ready features with Live Tiles support. I therefore assumed thered be no issues. I have no problems uninstalling it though, as I don't really need it.

    I must say though, I do find it surprising that some of the drivers/files date back to 2008/2010!!

    I did however install VirtualBox in the last week, which, thinking about it now, could be about the time the issues started. One question though, could this cause conflicts/issues even,if Virtualbox is NOT being used?

    I will uninstall VirtualBox tomorrow to give it a try and recheck for updated drivers.

    I'll let you know how things go.
    Sent from my RM-825_eu_euro1_234 using Board Express
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Yes, it can cause issues even if it's not being used (but it's less likely). I routinely ask people to update drivers on disabled devices because of this - but I have no data as to the effectiveness of this.
      My System SpecsSystem Spec

BSOD craches & Restarting issue
Related Threads
Hi, Iv'e had this problem for as long as I can remember, but finally ive gotten sick of it and want to fix it. I have an Alienware M15x laptop which I upgraded to windows 8 a few years ago. Not much has changed hardware wise. Basically, whenever I shutdown/restart/hibernate/standby, there...
Hello, Recently my computer begin to act up with this BSOD things whenerver I try to restart my laptop (S56CM - ASUS). Trust is, I used the "Reset Computer" function of Windows 8.1 since I experienced some problems with system files, and got my OS reverted to Windows 8. All drivers and additional...
Hello fine people of eightforums.com, Since a day or two, whenever i try to restart, shut down or log off my laptop i get without fail a BSOD with CRITICAL_PROCESS_DIED. Another related symptom is the fact that my explorer.exe constantly keeps crashing at fixed intervals (every 30 - 60 seconds)...
BSOD Laptop keep restarting windows 8 64bit in BSOD Crashes and Debugging
Hello there.. i think i need some help here my laptop is acer v5 471G he keep restarting when i try to shutdown it.. even when i do sleep, my laptop is not go to sleep mode.. but it restarting.. it looks like every switch in power is all becoming reboot :cry: not only that, sometimes when i...
I'm running on a Windows 8.1 OS, and recently it keeps getting BSODs before starting up/restarting, but it still manages to get into Windows, and it seems to run normally after that. The error message is something like PAGE_FAULT_IN_NONPAGED_AREA (rtwlane.sys). I have uploaded a minidump file of...
Hello, I just built a new workstation for school and I'm having a what I think is a driver issue. So when I bring my computer out of standby I hear it turn on but then it reset when the monitors don't come on. Occasionally this happens when i turn on the computer or just return to it and the...
Every time I try restarting or shutting down my computer I get the Blue Screen of Death comes up. Just recently upgraded to Windows 8 Pro from Windows 7 Pro. Any help would be appreciated. Thanks! Donald
Eight Forums Android App Eight Forums IOS App Follow us on Facebook