DPC_WATCHDOG_VIOLATION BSoD

charlescchen96

New Member
Messages
1
Hey everyone.

I have a BSoD Problem. i'm getting this DPC_Watchdog_Violation randomly. I have windows 8 installed on this computer (new computer by the way.)
I'm not sure what could be causing this. I thought it might be the graphics so I reinstalled the graphics and the computer would just crash.
Also, the crash disabled either the drivers or something related to my graphics card so that it can't be accessed. However, i'm still running on it which I find kind of odd. I can't access it as in when I right click the desktop, it should have the option "Graphics Option" etc. Also, the resolution right now is 1280 x 1024 when it should be filling the whole screen up. I'm not sure what's going on, or what to do. In addition, i've read many other threads before talking about anti-viruses causing this problem; I don't have an antivirus program installed on my computer, as I just installed windows 8 on this and it's fairly new.

The specs to my computer are custom made so here they are:
ASUS P8Z77-V LK LGA 1155 Intel Z77 HDMI SATA Motherboard
Intel Core i5-3570 Ivy Bridge LGA Quad Core Processor
G.SKILL Ripjaws X Series 8GB RAM
CORSAIR Professional Series Gold AX850 PSU
ASUS VS Series VS238H-P 23" HDMI LED Screen
OCZ Vertex 4 SSD
Seagate Barracuda ST3000DM001 HDD
GeForce GTX570 Graphics
H80 Water Cooler

The minidump files are attached.
If you need anything else, please ask.

Thanks in advance!
-Charles
 
Last edited:

My Computer

System One

  • OS
    Windows 8
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956

These problems are in Device Manager:
NVIDIA GeForce GTX 570 PCI\VEN_10DE&DEV_1081&SUBSYS_15703842&REV_A1\4&BAB4994&0&0008 43
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&134CB1D3&0&0001 39
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&134CB1D3&0&0101 39
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&134CB1D3&0&0201 39
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0018&SUBSYS_10DE0101&REV_1001\5&134CB1D3&0&0301 39
The error codes indicate that there are problems with the drivers for these devices. Please uninstall the software and download/install a fresh copy from the nVidia website.

Please turn off Driver Verifier. To do this, please open up verifier.exe and select "Delete existing settings", then click on the "Finish" button. Reboot to make the settings change effective.

If, after all this, you're still unable to update/install the drivers - then start with these free hardware diagnostics: Hardware Diagnostics I'd concentrate on the video tests since that's where your problems are.

If overclocking, please stop while we're troubleshooting. Feel free to resume the overclock once we've stabilized the system.

Your SRS drivers date from 2010 and should be updated to Win8 compatible versions. If not available, remove the software and the device temporarily to test and see if it's contributing to your problems.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SRS_HDAL_amd64.sys Mon Nov 15 17:28:56 2010 (4CE1B428)
SRS Premium Sound driver
SRS_HDAL_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

tap0901.sys Thu Mar 24 17:20:03 2011 (4D8BB583)
OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Jan 13 00:36:54.110 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-5921-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:00:18.746[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b7221 )[/B]
BugCheck [B]C4, {91, 2, fffffa8008deeb00, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffffa8008deeb00
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xc4_91_nvlddmkm+1b7221[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 00:13:36.843 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-5843-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:05:01.485[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )[/B]
BugCheck [B]7F, {8, fffff880009f7cb0, fffff88001415ff0, fffff801f1e7bff7}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff880009f7cb0
Arg3: fffff88001415ff0
Arg4: fffff801f1e7bff7
BUGCHECK_STR:  0x7f_8
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x7f_8_nt!KiDoubleFaultAbort[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 23:55:47.910 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-6078-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 0:00:06.546[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b7221 )[/B]
BugCheck [B]C4, {91, 2, fffff80203dd1880, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff80203dd1880
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xc4_91_nvlddmkm+1b7221[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 23:23:00.534 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-4703-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:00:04.168[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1b7221 )[/B]
BugCheck [B]C4, {91, 2, fffff801ba9d8880, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000002
Arg3: fffff801ba9d8880
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_91
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xc4_91_nvlddmkm+1b7221[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 23:13:43.268 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-4937-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 3:26:35.907[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+bfdcd )[/B]
BugCheck [B]133, {0, 281, 280, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x133_DPC_nvlddmkm+bfdcd[/B]
CPUID:        "Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  0817
  BIOS Release Date             09/10/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Jan 13 00:36:54.110 2013 (UTC - 5:00)**************************
[COLOR=RED][B]SRS_HDAL_amd64.sys          Mon Nov 15 17:28:56 2010 (4CE1B428)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys                 Thu Mar 24 17:20:03 2011 (4D8BB583)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
nvlddmkm.sys                Sat Dec 29 01:47:52 2012 (50DE9218)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 23:55:47.910 2013 (UTC - 5:00)**************************
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 23:23:00.534 2013 (UTC - 5:00)**************************
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
[/font]
SRS_HDAL_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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