Solved Bsod - "attempted_execute_of_non_executed memory"

Xalexandre

New Member
Messages
6
Hi all,

When my notebook is running on battery and I plug-in the charger or when the charger is plugged-in and I want to run on battery and unplugged it, it crashed with a BSOD "ATTEMPTED_EXECUTE_OF_NON_EXECUTED MEMORY".''

The same behavior can be observed when I try to change the brightness of the display - the notebook crashes with the same BSOD. And it happens when I try to change the brightness from the keyboard (Fn+F4-F5).

In Control Panel I am able to change the brightness and the PC don`t crash.

The drivers are up to date. Windows update is turned off.

The OS is Windows 8 Enterprise x64, downloaded from MSDN.

I attached logs from the System Tab under Windows Logs in Event Viewer and minidumps files.

Also I can provide any further information if needed.

Thanks in advance.

Cheers,
Xalexandre
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cr...e-screen-death-bsod-posting-instructions.html

Nearly all the dumps blame your video drivers, with a smattering of hardware errors. Could be BIOS (yours dates from 2010) or could be the software used to control the Fn keys (from Dell)

Less likely (IMO) are the video drivers and the video hardware - as long as you are using Win8 video drivers

I'm late for work, but I'll try to get to the un-researched drivers (listed below) right after I get home this afternoon (8 - 12 hours from now).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
Driver Reference Table - HECIx64.sys

tcpipBM.sys Tue Dec 15 13:31:28 2009 (4B27D600)
Bytemobile Kernel Network Provider for Bytemobile Optimization Client
Driver Reference Table - tcpipBM.sys

BMLoad.sys Tue Dec 15 13:31:34 2009 (4B27D606)

- this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

kerneld.amd64 Wed Feb 17 13:47:03 2010 (4B7C39A7)

- this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

iaStor.sys Wed Mar 3 21:51:31 2010 (4B8F2033)
Intel Storage drivers
Driver Reference Table - iaStor.sys

SCDEmu.SYS Mon Apr 12 04:52:25 2010 (4BC2DF49)
PowerISO Virtual Drive driver
Driver Reference Table - SCDEmu.SYS

MxEFUF64.sys Thu Oct 20 12:24:05 2011 (4EA04B25)
Matrox Graphics Extio Function Upper Filter Driver[br](discussion about this driver here: DriverPack Graphics B-"super-generic" Matrox Extio PCI-PCI bridge installs on ATI/nV HW (Page 1) - DriverPack Graphics - DriverPacks.net Forum )
Driver Reference Table - MxEFUF64.sys



BSOD BUGCHECK SUMMARY
**************************Sat Jan 12 17:16:56.354 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-27300-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 0:03:26.032
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88005c3db5b, fffff880039e1858, fffff880039e1090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005c3db5b, The address that the exception occurred at
Arg3: fffff880039e1858, Exception Record Address
Arg4: fffff880039e1090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 16:18:21.617 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-27674-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 2:45:03.295
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+9b7550 )
BugCheck FC, {fffff88005ab5550, b8f00001094ad121, fffff88004ba28f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff88005ab5550, Virtual address for the attempted execute.
Arg2: b8f00001094ad121, PTE contents.
Arg3: fffff88004ba28f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xFC_atikmdag+9b7550
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 13:32:47.531 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-27362-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 0:05:40.209
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+9b7550 )
BugCheck FC, {fffff88005e55550, bb300000013c3121, fffff880033a38f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff88005e55550, Virtual address for the attempted execute.
Arg2: bb300000013c3121, PTE contents.
Arg3: fffff880033a38f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xFC_atikmdag+9b7550
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 12 13:26:20.124 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-37253-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 1 days 0:52:36.802
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5d )
BugCheck 1000007E, {ffffffffc0000002, fffff80084165fc8, fffff88003da04e0, fffff88003da0580}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000002, The exception code that was not handled
Arg2: fffff80084165fc8, The address that the exception occurred at
Arg3: fffff88003da04e0, Exception Record Address
Arg4: fffff88003da0580, Context Record Address
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: AV_atikmdag+79db5d
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 11 09:24:02.997 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-27768-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 5:29:24.676
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff880051dfb5b, fffff88003d65858, fffff88003d65090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880051dfb5b, The address that the exception occurred at
Arg3: fffff88003d65858, Exception Record Address
Arg4: fffff88003d65090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 11 03:54:07.781 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-28922-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 21:48:40.459
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88005e18b5b, fffff88004955858, fffff88004955090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005e18b5b, The address that the exception occurred at
Arg3: fffff88004955858, Exception Record Address
Arg4: fffff88004955090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 06:04:55.673 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011013-28220-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 3:25:33.573
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88005099b5b, fffff88005987858, fffff88005987090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005099b5b, The address that the exception occurred at
Arg3: fffff88005987858, Exception Record Address
Arg4: fffff88005987090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 02:38:38.990 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011013-29094-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 12:56:24.668
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff8800509ab5b, fffff880043ae858, fffff880043ae090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800509ab5b, The address that the exception occurred at
Arg3: fffff880043ae858, Exception Record Address
Arg4: fffff880043ae090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 9 13:41:43.737 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-30045-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 0:49:43.416
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88005e0cb5b, fffff880049b4858, fffff880049b4090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005e0cb5b, The address that the exception occurred at
Arg3: fffff880049b4858, Exception Record Address
Arg4: fffff880049b4090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 9 12:51:30.167 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-30841-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 1 days 11:26:48.846
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88006204b5b, fffff88004cf6858, fffff88004cf6090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006204b5b, The address that the exception occurred at
Arg3: fffff88004cf6858, Exception Record Address
Arg4: fffff88004cf6090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 8 01:24:10.129 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010813-28329-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 11:57:12.807
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+9e17a0 )
BugCheck FC, {fffff8800525c7a0, c7200001098f0121, fffff8800579b8f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff8800525c7a0, Virtual address for the attempted execute.
Arg2: c7200001098f0121, PTE contents.
Arg3: fffff8800579b8f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xFC_atikmdag+9e17a0
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 7 13:26:26.146 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010713-30357-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 1 days 4:26:38.732
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( atikmdag+9ba7d0 )
BugCheck FC, {fffff880056407d0, b8d0000108ebb121, fffff88003b2a8f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff880056407d0, Virtual address for the attempted execute.
Arg2: b8d0000108ebb121, PTE contents.
Arg3: fffff88003b2a8f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: IP_MISALIGNED_atikmdag.sys
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 6 08:59:17.102 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010613-29593-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 4:31:49.780
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5d )
BugCheck 1000007E, {ffffffffc0000002, fffff8014b8eafc8, fffff880047594e0, fffff88004759580}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000002, The exception code that was not handled
Arg2: fffff8014b8eafc8, The address that the exception occurred at
Arg3: fffff880047594e0, Exception Record Address
Arg4: fffff88004759580, Context Record Address
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: AV_atikmdag+79db5d
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 6 04:24:29.543 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010613-72103-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 11:46:21.160
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+9e7fa0 )
BugCheck FC, {fffff88005ecafa0, e5e0000108f1f121, fffff8800474f8f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff88005ecafa0, Virtual address for the attempted execute.
Arg2: e5e0000108f1f121, PTE contents.
Arg3: fffff8800474f8f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xFC_atikmdag+9e7fa0
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 5 16:37:37.107 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-27643-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 13:41:40.717
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79db5b )
BugCheck 1000007E, {ffffffffc0000005, fffff88005dfcb5b, fffff88004974858, fffff88004974090}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005dfcb5b, The address that the exception occurred at
Arg3: fffff88004974858, Exception Record Address
Arg4: fffff88004974090, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
FAILURE_BUCKET_ID: AV_atikmdag+79db5b
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 5 02:55:25.371 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-28064-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 10:26:13.050
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( atikmdag+9e38e0 )
BugCheck FC, {fffff880058078e0, 8230000109385121, fffff880049568f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff880058078e0, Virtual address for the attempted execute.
Arg2: 8230000109385121, PTE contents.
Arg3: fffff880049568f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: IP_MISALIGNED_atikmdag.sys
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 4 16:28:42.496 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010413-29546-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 0 days 3:47:51.114
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( atikmdag+9b7550 )
BugCheck FC, {fffff88005661550, b890000110697121, fffff8800493f8f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff88005661550, Virtual address for the attempted execute.
Arg2: b890000110697121, PTE contents.
Arg3: fffff8800493f8f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: IP_MISALIGNED_atikmdag.sys
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 1 08:46:54.715 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010113-27565-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
System Uptime: 1 days 4:58:20.393
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+9e17a0 )
BugCheck FC, {fffff8800545e7a0, c56000010975e121, fffff880047ab8f0, 2}
BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
Arguments:
Arg1: fffff8800545e7a0, Virtual address for the attempted execute.
Arg2: c56000010975e121, PTE contents.
Arg3: fffff880047ab8f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: 0xFC
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xFC_atikmdag+9e17a0
CPUID: "Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version A09
BIOS Release Date 10/20/2010
Manufacturer Dell Inc.
Product Name Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

BMLoad.sys Tue Dec 15 13:31:34 2009 (4B27D606)
HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
L1C63x64.sys Wed Feb 15 01:55:09 2012 (4F3B56CD)
LPCFilter.sys Tue Mar 6 09:58:27 2012 (4F562613)
MxEFUF64.sys Thu Oct 20 12:24:05 2011 (4EA04B25)
SCDEmu.SYS Mon Apr 12 04:52:25 2010 (4BC2DF49)
aswFsBlk.SYS Tue Oct 23 06:09:42 2012 (50866CE6)
aswMonFlt.sys Tue Oct 23 06:09:47 2012 (50866CEB)
aswSP.SYS Tue Oct 23 06:10:43 2012 (50866D23)
aswSnx.SYS Tue Oct 23 06:10:46 2012 (50866D26)
aswTdi.SYS Tue Aug 21 05:05:01 2012 (50334F3D)
aswnet.sys Sun Nov 4 05:12:57 2012 (50963FA9)
aswrdr2.sys Mon Oct 8 04:23:43 2012 (50728D8F)
atikmdag.sys Wed Oct 3 14:13:30 2012 (506C804A)
atikmpag.sys Wed Oct 3 13:07:52 2012 (506C70E8)
bcmwl63a.sys Tue Mar 13 20:31:05 2012 (4F5FE6C9)
iaStor.sys Wed Mar 3 21:51:31 2010 (4B8F2033)
intelppm.sys Wed Jul 25 22:26:48 2012 (5010AAE8)
kerneld.amd64 Wed Feb 17 13:47:03 2010 (4B7C39A7)
tcpipBM.sys Tue Dec 15 13:31:28 2009 (4B27D600)




BMLoad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - HECIx64.sys
L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - LPCFilter.sys
Driver Reference Table - MxEFUF64.sys
Driver Reference Table - SCDEmu.SYS
Driver Reference Table - aswFsBlk.SYS
Driver Reference Table - aswMonFlt.sys
Driver Reference Table - aswSP.SYS
Driver Reference Table - aswSnx.SYS
Driver Reference Table - aswTdi.SYS
aswnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - aswrdr2.sys
Driver Reference Table - atikmdag.sys
Driver Reference Table - atikmpag.sys
Driver Reference Table - bcmwl63a.sys
Driver Reference Table - iaStor.sys
Driver Reference Table - intelppm.sys
kerneld.amd64 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - tcpipBM.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
usasma, thanks for your reply. Please find the requested info attached.

If any further information is needed please let me know.

Cheers
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
BMLoad.sys Tue Dec 15 13:31:34 2009 (4B27D606)
Bytemobile Kernel Driver Loader for Bytemobile Optimization Client

kerneld.amd64 Wed Feb 17 13:47:03 2010 (4B7C39A7)
Lavalys EVEREST Kernel Driver

I'll review the additional info shortly (I've got to work out in the yard for a few hours.....
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
You only have 18 updates, most systems have 30 or more. Please visit Windows Update and get ALL available updates.

Only 3 events in the WER section of MSINFO32. Have you changed any settings or services? Any optimization tweaks?

Just in case:
Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Ok, then I will turn on Windows update again when I get home today and download and install all available updates.

This sounds strange because I didn`t change any settings or services in order to optimize performance or something like that.

And I can assure you that my Windows copy was downloaded from MSDN (from my account) and activated with a MSDN key, so it is not a pirated copy.

After updating Windows should I run the tool to collect information again or ?

Thanks for your help. It is very appreciated.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
Hi usasma,

I installed all available updates.

View attachment 14849
After I ran the tool again. Here are the new logs.

Thanks
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

The strange behavior is a sign that something's not right. Since you didn't do it, then it's a clue for our troubleshooting. Don't know where it'll lead us, but it's important to know.

In this case, I suspect that it's pointing us at a hardware problem - but I can't be sure until all the updates are done. But, you can start the hardware diagnostics anyway - that way you'll have a head start on them if they're needed. They're listed here: Hardware Diagnostics I'd suggest starting with the video stuff first, then with the memory stuff, and then the rest of the tests (because some involve memory even if they don't seem so - such as the hard drive and the CPU).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

tcpipBM.sys Tue Dec 15 13:31:28 2009 (4B27D600)
Bytemobile Kernel Network Provider for Bytemobile Optimization Client
http://www.carrona.org/drivers/driver.php?id=tcpipBM.sys

BMLoad.sys Tue Dec 15 13:31:34 2009 (4B27D606)

BMLoad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

kerneld.amd64 Wed Feb 17 13:47:03 2010 (4B7C39A7)

kerneld.amd64 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

iaStor.sys Wed Mar 3 21:51:31 2010 (4B8F2033)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

SCDEmu.SYS Mon Apr 12 04:52:25 2010 (4BC2DF49)
PowerISO Virtual Drive driver
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS

MxEFUF64.sys Thu Oct 20 12:24:05 2011 (4EA04B25)
Matrox Graphics Extio Function Upper Filter Driver[br](discussion about this driver here: DriverPack Graphics B-"super-generic" Matrox Extio PCI-PCI bridge installs on ATI/nV HW (Page 1) - DriverPack Graphics - DriverPacks.net Forum )
http://www.carrona.org/drivers/driver.php?id=MxEFUF64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jan 14 12:20:31.972 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011413-31356-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 20:35:49.595[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+79db5b )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88006669b5b, fffff88004dcb858, fffff88004dcb090}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006669b5b, The address that the exception occurred at
Arg3: fffff88004dcb858, Exception Record Address
Arg4: fffff88004dcb090, Context Record Address
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_atikmdag+79db5b[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A09
  BIOS Release Date             10/20/2010
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 15:44:11.022 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-29562-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 0:57:39.702[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]hardware ( atikmdag+9b7550 )[/B]
BugCheck [B]FC, {fffff880065de550, a0a000010a15d121, fffff88004db18f0, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000FC]ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)[/url]
Arguments: 
Arg1: fffff880065de550, Virtual address for the attempted execute.
Arg2: a0a000010a15d121, PTE contents.
Arg3: fffff88004db18f0, (reserved)
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0xFC
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]IP_MISALIGNED_atikmdag.sys[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A09
  BIOS Release Date             10/20/2010
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 14:45:59.724 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-30794-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 7:00:01.408[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+79db5b )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88005812b5b, fffff88004195858, fffff88004195090}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005812b5b, The address that the exception occurred at
Arg3: fffff88004195858, Exception Record Address
Arg4: fffff88004195090, Context Record Address
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID: [B]AV_atikmdag+79db5b[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A09
  BIOS Release Date             10/20/2010
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 07:19:10.364 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-28579-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 14:00:40.978[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]atikmdag.sys ( atikmdag+79db5b )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88005c81b5b, fffff880049ba858, fffff880049ba090}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005c81b5b, The address that the exception occurred at
Arg3: fffff880049ba858, Exception Record Address
Arg4: fffff880049ba090, Context Record Address
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
FAILURE_BUCKET_ID: [B]AV_atikmdag+79db5b[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A09
  BIOS Release Date             10/20/2010
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron N7010
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jan 14 12:20:31.972 2013 (UTC - 5:00)**************************
[COLOR=RED][B]HECIx64.sys            Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]tcpipBM.sys            Tue Dec 15 13:31:28 2009 (4B27D600)[/B][/COLOR]
[COLOR=RED][B]BMLoad.sys             Tue Dec 15 13:31:34 2009 (4B27D606)[/B][/COLOR]
[COLOR=RED][B]kerneld.amd64          Wed Feb 17 13:47:03 2010 (4B7C39A7)[/B][/COLOR]
[COLOR=RED][B]SCDEmu.SYS             Mon Apr 12 04:52:25 2010 (4BC2DF49)[/B][/COLOR]
[COLOR=RED][B]MxEFUF64.sys           Thu Oct 20 12:24:05 2011 (4EA04B25)[/B][/COLOR]
L1C63x64.sys           Wed Feb 15 01:55:09 2012 (4F3B56CD)
bcmwl63a.sys           Mon Jul  9 22:52:51 2012 (4FFB9903)
intelppm.sys           Wed Jul 25 22:26:48 2012 (5010AAE8)
aswTdi.SYS             Tue Aug 21 05:05:01 2012 (50334F3D)
AtihdW86.sys           Tue Aug 21 22:26:37 2012 (5034435D)
iaStorA.sys            Sat Sep  1 21:01:24 2012 (5042AFE4)
dump_iaStorA.sys       Sat Sep  1 21:01:24 2012 (5042AFE4)
atikmpag.sys           Wed Oct  3 13:07:52 2012 (506C70E8)
atikmdag.sys           Wed Oct  3 14:13:30 2012 (506C804A)
aswrdr2.sys            Mon Oct  8 04:23:43 2012 (50728D8F)
aswFsBlk.SYS           Tue Oct 23 06:09:42 2012 (50866CE6)
aswMonFlt.sys          Tue Oct 23 06:09:47 2012 (50866CEB)
aswSP.SYS              Tue Oct 23 06:10:43 2012 (50866D23)
aswSnx.SYS             Tue Oct 23 06:10:46 2012 (50866D26)
aswnet.sys             Sun Nov  4 05:12:57 2012 (50963FA9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 15:44:11.022 2013 (UTC - 5:00)**************************
LPCFilter.sys          Tue Mar  6 09:58:27 2012 (4F562613)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 14:45:59.724 2013 (UTC - 5:00)**************************
[COLOR=RED][B]iaStor.sys             Wed Mar  3 21:51:31 2010 (4B8F2033)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 13 07:19:10.364 2013 (UTC - 5:00)**************************
bcmwl63a.sys           Tue Mar 13 20:31:05 2012 (4F5FE6C9)
[/font]
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=tcpipBM.sys
BMLoad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
kerneld.amd64 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=MxEFUF64.sys
L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=aswnet.sys
http://www.carrona.org/drivers/driver.php?id=LPCFilter.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Hi usasma,

I will update all drivers that you listed and check if the issue will be resolved. If the issue persists and there are no hardware errors in the diagnostics maybe I will get back to Win7 rather than flashing the BIOS....

However, thank you very much for your help, wish you all the best!

Cheers
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
I was able to resolve the issue after uninstalling Driver Max Pro :)
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    System Manufacturer/Model
    Notebook Dell Inspiron N7010
    CPU
    Intel Core i3 M370 2.4 GHz
    Motherboard
    Intel Ibex Peak-M HM57
    Memory
    4 GB
    Graphics Card(s)
    ATI Mobility Radeon HD5470 1GB
Thanks for letting us know!
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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