Windows 8 and 8.1 Forums


windows 8 crashing with minidump & sysdata.xml files

  1. #1


    Posts : 6
    Windows 8

    windows 8 crashing with minidump & sysdata.xml files


    Installed win 8 & it starts fine, even works well for 10 - 15 mins.. but then the screen crashes / goes `fuzzy`. i have to then restart & I get the following error codes:

    c:\windows\minidump\110512-47159-01.dmp

    c:\users\USERNAME\appdata\local\temp\wer-64943-0.sysdata.xml



    HELP PLZZZZZ and here is the file uploaded

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disc-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Most of the dumps blame this driver:
    athw8x.sys Thu Jun 14 05:41:08 2012 (4FD9B1B4)
    Atheros Wireless LAN Driver
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    Please:
    - download a fresh copy of the wireless driver package from the manufacturer's website
    - uninstall the current wireless stuff from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    tosrfec.sys Tue Jul 12 07:05:25 2011 (4E1C2A75)
    Toshiba Bluetooth USB Controller driver
    http://www.carrona.org/drivers/driver.php?id=tosrfec.sys

    dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Jan  9 14:57:06.743 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-27437-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:1 days 23:06:59.876
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff88007538d7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88007538d7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan  7 15:49:18.879 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010713-25578-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:2 days 23:58:44.518
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff88008325d7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88008325d7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan  4 13:29:03.077 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010413-49437-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:12 days 0:49:19.294
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff8800777cd7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800777cd7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 17 11:26:48.097 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121712-30250-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 9:21:16.668
    Probably caused by :UsbHub3.sys
    BugCheck 9F, {4, 12c, fffffa80094cc580, fffff803f8d1d800}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa80094cc580, The thread currently holding on to the Pnp lock.
    Arg4: fffff803f8d1d800, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x9F_4_IMAGE_UsbHub3.sys
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  7 10:43:52.359 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120712-22453-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:35:11.137
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff88008605d7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88008605d7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  7 09:57:11.588 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120712-19328-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:1 days 17:32:41.639
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff88007564d7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88007564d7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  3 17:03:38.904 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120412-24156-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 23:33:54.783
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+107d7c )
    BugCheck D1, {28, 2, 0, fffff880063f3d7c}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880063f3d7c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_athw8x+107d7c
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  6.00
      BIOS Release Date             08/22/2012
      Manufacturer                  TOSHIBA
      Product Name                  SATELLITE L855
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Jan  9 14:57:06.743 2013 (UTC - 5:00)**************************
    tosrfec.sys                 Tue Jul 12 07:05:25 2011 (4E1C2A75)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    btfilter.sys                Sun Mar 18 22:59:38 2012 (4F66A11A)
    athw8x.sys                  Thu Jun 14 05:41:08 2012 (4FD9B1B4)
    RtsUVStor.sys               Fri Jun 15 01:43:06 2012 (4FDACB6A)
    tos_sps64.sys               Sun Jun 17 21:21:30 2012 (4FDE829A)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    FwLnk.sys                   Tue Jul 10 04:35:43 2012 (4FFBE95F)
    L1C63x64.sys                Fri Jul 13 01:04:28 2012 (4FFFAC5C)
    AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
    TVALZFL.sys                 Sat Jul 21 18:29:07 2012 (500B2D33)
    RTKVHD64.sys                Tue Jul 24 05:42:48 2012 (500E6E18)
    TVALZ_O.SYS                 Wed Jul 25 19:23:25 2012 (50107FED)
    tdcmdpst.sys                Wed Jul 25 19:41:48 2012 (5010843C)
    BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
    dump_iaStorA.sys            Tue Jul 31 14:21:21 2012 (50182221)
    iaStorA.sys                 Tue Jul 31 14:21:21 2012 (50182221)
    Thotkey.sys                 Tue Jul 31 15:22:26 2012 (50183072)
    atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
    atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
    THAccel.sys                 Wed Aug  8 23:44:38 2012 (50233226)
    SynTP.sys                   Thu Aug 16 16:09:43 2012 (502D5387)
    Smb_driver_Intel.sys        Thu Aug 16 16:11:24 2012 (502D53EC)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    mfehidk.sys                 Tue Nov  6 17:47:12 2012 (50999370)
    mfewfpk.sys                 Tue Nov  6 17:47:27 2012 (5099937F)
    mfeapfk.sys                 Tue Nov  6 17:47:56 2012 (5099939C)
    mfeavfk.sys                 Tue Nov  6 17:48:17 2012 (509993B1)
    mfefirek.sys                Tue Nov  6 17:50:08 2012 (50999420)
    cfwids.sys                  Tue Nov  6 17:50:41 2012 (50999441)
    idmwfp.sys                  Wed Nov 21 09:42:58 2012 (50ACE872)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Jan  4 13:29:03.077 2013 (UTC - 5:00)**************************
    mferkdet.sys                Tue Nov  6 17:48:31 2012 (509993BF)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 17 11:26:48.097 2012 (UTC - 5:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  7 10:43:52.359 2012 (UTC - 5:00)**************************
    mfehidk.sys                 Wed May 30 11:35:13 2012 (4FC63E31)
    mfewfpk.sys                 Wed May 30 11:35:28 2012 (4FC63E40)
    mfeapfk.sys                 Wed May 30 11:35:57 2012 (4FC63E5D)
    mfeavfk.sys                 Wed May 30 11:36:18 2012 (4FC63E72)
    mferkdet.sys                Wed May 30 11:36:33 2012 (4FC63E81)
    mfefirek.sys                Wed May 30 11:38:10 2012 (4FC63EE2)
    cfwids.sys                  Wed May 30 11:38:43 2012 (4FC63F03)
    
    http://www.carrona.org/drivers/driver.php?id=tosrfec.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
    http://www.carrona.org/drivers/driver.php?id=tos_sps64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=FwLnk.sys
    L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=TVALZFL.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
    http://www.carrona.org/drivers/driver.php?id=tdcmdpst.sys
    BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    Thotkey.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    THAccel.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=mferkdet.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mferkdet.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    and so ...
    could you please advice what shall i do??
      My System SpecsSystem Spec

  4. #4


    Posts : 40
    Windows 8 Home Premium 64bit


    - download a fresh copy of the wireless driver package from the manufacturer's website
    - uninstall the current wireless stuff from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's
    In easier terms, go to your manufacturers website and download the latest wireless driver for your system model.
    Uninstall the current wireless driver on your machine, but do it AFTER downloading the package or you cannot access the internet wirelessly.
    Install the driver package you downloaded and then wait for futher BSOD's if updating the driver didn't work.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    i downloaded the a freshly driver for the wireless lan athw8x.sys and the problem also still arises
    should i delete the daemon tools prog.? and if so is there any other alternative?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I don't use programs like Daemon Tools, so I can't make any informed suggestions.

    Please remove Daemon Tools as I requested earlier.
      My System SpecsSystem Spec

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