Windows 8 and 8.1 Forums


Random BSOD when watching videos

  1. #1


    Posts : 9
    Windows 8 64-bit

    Random BSOD when watching videos


    This has been happening for a while now. But I've been having some unexplained BSODs. Usually it happens when playing videos. I get this "BRRRRR" noise and the computer slows down for a few seconds. And sometimes it just crashes after that, and I get a BSOD with some DPC_WATCHDOG_VIOLATION error.
    Last edited by MagmaticBrew; 11 Jan 2013 at 11:51.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    You have 3 hard drives - what is the make/model/wattage and age of your power supply?

    You must update your Asus ATK0110 ACPI Utility driver to the latest available version (the latest is 2009). The 2005 version (which you have) is known to cause BSOD's. Since this is an older motherboard, you may not be able to locate this - and that will mean that the system won't handle Win8. Post at the Asus forums for additional help with this driver.

    Please remove your wireless XBox controller and it's software. It is not compatible with Win8 and is known to cause BSOD's.

    Primary blame in the memory dumps seems to be your storage controller drivers. Please update you nForce chipset drivers to the latest, Win8 compatible version. Updating this will also update the network controller that's mentioned below.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

    xusb21.sys Wed Apr 8 10:28:44 2009 (49DCB49C)
    XBox USB wireless controller [br] BSOD issues in Win7 with 2009 driver (found in mid-2012)
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys

    nvmf6264.sys Wed Apr 20 18:49:36 2011 (4DAF6300)
    nVidia nForce network driver
    http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys

    nvstor.sys Mon Sep 12 19:53:04 2011 (4E6E9B60)
    nVidia Storage Drivers
    http://www.carrona.org/drivers/driver.php?id=nvstor.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Jan 11 10:52:26.400 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-60512-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 5:59:45.328
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Jan 10 18:22:40.250 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011013-423012-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 4:00:07.175
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13ca8 )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jan  5 14:32:28.289 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-336603-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:02:55.216
    *** WARNING: Unable to verify timestamp for nvstor.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstor.sys
    Probably caused by :nvstor.sys ( nvstor+17f5f )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x133_ISR_nvstor+17f5f
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jan  1 20:07:50.654 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010213-118279-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 13:40:08.581
    Probably caused by :storport.sys ( storport!RaidpAdapterTimerDpcRoutine+59 )
    BugCheck 133, {0, 283, 282, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000283, The DPC time count (in ticks).
    Arg3: 0000000000000282, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: Photoshop.exe
    FAILURE_BUCKET_ID: 0x133_DPC_storport!RaidpAdapterTimerDpcRoutine
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Jan 11 10:52:26.400 2013 (UTC - 5:00)**************************
    ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)
    xusb21.sys                  Wed Apr  8 10:28:44 2009 (49DCB49C)
    nvmf6264.sys                Wed Apr 20 18:49:36 2011 (4DAF6300)
    nvstor.sys                  Mon Sep 12 19:53:04 2011 (4E6E9B60)
    MijXfilt.sys                Sat May 12 00:27:12 2012 (4FADE6A0)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SCDEmu.SYS                  Sun Dec  9 03:46:41 2012 (50C44FF1)
    
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys
    http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys
    http://www.carrona.org/drivers/driver.php?id=nvstor.sys
    http://www.carrona.org/drivers/driver.php?id=MijXfilt.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8 64-bit


    Thank you very much for the help.
    My BIOs were already updated to the latest, unfortunately the last update was in 2009.
    My PSU is an I-Chia ATX-550 with 550w from about 2007-2008, it's quite old. And I do have 3 hard drives, though one is a 3.5" external and isn't receiving power from the computer.
    Unfortunately I couldn't find an update to , and Asus PCProbe and AISuite Utilities won't install on my pc due to not being compatible.
    I removed the xbox utility and updated nVidia nForce network driver to the latest version, though the latest version was for windows 7.
    So far it seems to be ok, but as I said, the problems happen randomly. If it keeps happening, I'll just install windows 7 again and go back to windows 8 when I get a chance to upgrade my PC.
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8 64-bit


    Hmm, the "BRRR" sound persists. So it's safe to assume it'll go down again in the near future. Seems even updating my drivers didn't do much.
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8 64-bit


    Yup. It happened again, and this time my computer even hanged on boot.
    I got lucky and actually managed to get it to work.
    Here are the new files. Maybe I did something wrong.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I have seen a lot of BIOS issues with Win8 recently. Dunno what to do about it quite yet, but it suggests to me that there may be problems due to the age of the system (so the "fix" may end up being to get a new system - but I am not recommending that just now).

    I have attached another version of the ASACPI.sys driver and it's installer, please try that.
    If it doesn't run (double click on the AsAcpiIns.exe file), then try running it in Compatibility mode for Win7. No guarantees that this'll work - but it's worth a try.
    As with any unknown download, please save it to your computer, then extract it (DO NOT execute it) and scan it with an antivirus to be sure it's not a virus. My wife got caught by a virus in a FedEx attachment that she scanned before opening.
    Please let us know if it works or not (check in C:\Windows\System32\drivers to see the date of the newly installed driver - it should be 2009, not 2005).

    I would also suggest that you go into Device Manager and roll back your drivers for these 2 drivers (right click on the device, select Properties, then select the Drivers tab. Check Driver details to make sure it's the right drivers, then select the Rollback button to roll them back):
    nvmf6264.sys - should be associated with your wired Network adapter
    nvstor.sys - should be associated with your storage controller(s)
    The reason for this is that you had 2011 versions installed - and the "update" to the Win7 version has give you 2010 versions instead.

    I suspect that it's the ASACPI.sys that's the problem here - and that the nvstor.sys errors are just a result of the ASACPI.sys problems. Updating the ASACPI.sys driver should help us see if it is or not.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jan 12 13:00:17.651 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011213-111837-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 3:19:50.580
    *** WARNING: Unable to verify timestamp for nvstor64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
    Probably caused by :nvstor64.sys ( nvstor64+f954 )
    BugCheck 133, {0, 283, 282, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000283, The DPC time count (in ticks).
    Arg3: 0000000000000282, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: svchost.exe
    FAILURE_BUCKET_ID: 0x133_DPC_nvstor64+f954
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jan 12 13:00:17.651 2013 (UTC - 5:00)**************************
    ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)
    nvmf6264.sys                Thu Mar  4 20:04:39 2010 (4B9058A7)
    nvstor64.sys                Fri Apr  9 05:22:41 2010 (4BBEF1E1)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    SCDEmu.SYS                  Sun Dec  9 03:46:41 2012 (50C44FF1)
    
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys
    http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8 64-bit


    Ok, the new ASACPI.sys is now updated to the 2009 version. And I was able to roll back both the drivers detailed.
    Fingers crossed.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8 64-bit


    And then the fingers immediately uncross when the "BRRR" sound surges up again. It's only a matter of time till it goes up in flames again.
    It seems the problem has become more and more frequent since I first installed it back in November. Back then, the sound still happened, but in less frequency, and it never outright crashed my pc. But ever since early January, it's been giving me these problems. I've had to resort to the refresh utility quite a few times.
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8 64-bit


    Yup, a few new crashes. This time, I wasn't even doing anything in the last one, it just died.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Well, it's not the ASACPI.sys driver that's to blame. But it's still blaming storage drivers.
    Event Viewer is full of I/O retries on Disk 2 - which may mean that you have a failing hard drive.
    Please run these free hard drive diagnostics on ALL hard drives: Hard Drive Diagnostic Procedure

    BSOD BUGCHECK SUMMARY
    Code:
    **************************Sun Jan 13 18:30:07.069 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-598934-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime: 0 days 0:27:34.001
    *** WARNING: Unable to verify timestamp for nvstor64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
    Probably caused by : nvstor64.sys ( nvstor64+4cbb )
    BugCheck 133, {1, 784, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000000784, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x133_ISR_nvstor64+4cbb
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Jan 13 17:17:50.078 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011313-569840-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime: 0 days 0:08:50.009
    *** WARNING: Unable to verify timestamp for storport.sys
    *** ERROR: Module load completed but symbols could not be loaded for storport.sys
    Probably caused by : storport.sys ( storport+17f9 )
    BugCheck 133, {0, 283, 282, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000283, The DPC time count (in ticks).
    Arg3: 0000000000000282, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x133_DPC_storport+17f9
    CPUID:        "Intel(R) Pentium(R) D CPU 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2800
      BIOS Version                  ASUS P5N-E SLI ACPI BIOS Revision 1406
      BIOS Release Date             11/18/2009
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

    Code:
    ASACPI.sys                  Wed May 13 21:25:17 2009 (4A0B72FD)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    nvmf6264.sys                Wed Apr 20 18:49:36 2011 (4DAF6300)
    nvstor.sys                  Mon Sep 12 19:53:04 2011 (4E6E9B60)
    nvstor64.sys                Fri Apr  9 05:22:41 2010 (4BBEF1E1)


    Driver Reference Table - ASACPI.sys
    Driver Reference Table - AtihdW86.sys
    Driver Reference Table - atikmdag.sys
    Driver Reference Table - atikmpag.sys
    Driver Reference Table - intelppm.sys
    Driver Reference Table - nvmf6264.sys
    Driver Reference Table - nvstor.sys
    Driver Reference Table - nvstor64.sys
    Last edited by usasma; 14 Jan 2013 at 04:23.
      My System SpecsSystem Spec

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