Solved BSOD with BAD_POOL_HEADER

keyoor

New Member
Messages
3
We are getting BSOD with BAD_POOL_HEADER error. It says, "The pool is already corrupt at the time of the current request. This may or may not be due to the caller.".
Is there a kernel based utility which can force the error to occur exactly when the pool is corrupted?
We have our own driver which have been working fine on Windows 7 and XP.
Let me also know if I need to contact on some other forum.
 
Last edited:

My Computer

System One

  • OS
    windows8
If this is your own driver, it may be due to problems with it's construction.
Please post the info that milw0rm requested.

If, as I suspect, it's a problem with the driver's construction - we have a couple of helpful developers that we can ask for assistance if needs be.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Your minidumps appear to be pointing to the driver: tcpip.sys which is the Microsoft TCP/IP Driver (networking related): Driver Reference Table

This is unlikely to be the issue though but does suggest a problem with your network setup.

I have noticed some out of date drivers on your system you should either update to Windows 8 32/64bit versions or un-install/remove if un-needed:

VSTAZL3.SYS - Conexant SoftK56 Modem (2008): Driver Reference Table
VSTDPV3.SYS - Conexant SoftK56 Modem Driver (2008): Driver Reference Table
MpKsl4004830d.sys - I could not find information on this driver anywhere, I can only assume it's your in-house driver. Sadly this could be the problem driver and other than finding an alternative Windows 8 compatible one I don't know what else to suggest.
ctxva51.sys - Citrix Secure Access Driver (2010): ctxva51.sys - What is ctxva51.sys ?

You should also visit your PC manufacturers website and update anything you can to the latest driver versions. There doesn't appear to be any Windows 8 32/64bit versions drivers for your laptop so select the Windows 7 32/64bit versions instead.

Drivers & Downloads | Dell United States

You can also try clicking on the "analyze system for updates" button to see if you can get more accurate information on any driver that needs updating.

You appear to have a very old BIOS version: A15 and the latest version A32 it might be worth updating this as a last resort. If you do decide to update please follow all manufacturers precautions as any error might result in your system becoming inoperable.

Please make sure you have all the latest Windows 8 updates until you can install no more.

Because you have an in-house driver you might want to hold off updating until usasma has gotten back to you since this is beyond my expertise.

-cheers
 

My Computer

System One

  • OS
    Windows 8 Pro 64bit
Thanks milw0rm!

MpKsl4004830d.sys - this driver is most likely a dynamically assigned driver used by Windows Defender.
I tend to see it a lot when there are problems with malware or with a corruption of Windows Defender - although it can just be a coincidence also. These drivers all start with MpKsl and then have 8 alpha-numeric characters, and then end in .sys

When I first encountered these drivers I tried to list them in the DRT ( Driver Reference Table (DRT) ) but found that they just kept multiplying. You can see a large assortment of them in the DRT - which is what led me to the conclusions that I reached about it.

What is the name of your driver? Is it cag.sys? That's the only unfamiliar driver that stands out in the MSINFO32 report (and it's not located in the standard location for drivers - C:\Windows\System32\drivers ):
cag Citrix cag plugin for Access Gateway \??\c:\program files\common files\deterministic networks\common files\cag.sys Kernel Driver No Auto Stopped OK Normal No No
Please note that I suspect the Citrix software - so if this is your driver, then it could be causing problems with the Citrix software.

Is there a kernel based utility which can force the error to occur exactly when the pool is corrupted?
I believe that the first step is to run Driver Verifier to see if it can pin a name on the offending driver. Please use these instructions when running Driver Verifier: Driver Verifier Settings

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

27 Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

These devices have issues:
Base System Device PCI\VEN_1180&DEV_0843&SUBSYS_02331028&REV_11\4&371F484D&0&0BF0 The drivers for this device are not installed.

Broadcom USH USB\VID_0A5C&PID_5800&MI_00\6&66DE6C9&0&0000 The drivers for this device are not installed.

Intel(R) 82567LM Gigabit Network Connection PCI\VEN_8086&DEV_10F5&SUBSYS_02331028&REV_03\3&18D45AA6&0&C8 This device is not working properly because Windows cannot load the drivers required for this device.

The first device is likely to be a Media Card Reader. Please download and install the drivers for this device.
The second is some sort of security device that may be associated with a fingerprint sensor. Please download and install the drivers for this device.
The third is your wired network controller. Please:
- download a fresh set of drivers
- uninstall the current drivers
- install the freshly downloaded set of drivers

Please check to be sure that the Citrix software is compatible with Win8. Then uninstall it to see if it helps (reinstall if needed - after testing). I suggest this because the BSOD errors involve the networking sub-system and the Process involved (this is not a diagnostic certainty) is dne2000.exe (a Citrix component)- and it appears to be involved in each and every memory dump.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
Conexant SoftK56 Modem Driver
http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS

VSTAZL3.SYS Wed Oct 15 20:30:03 2008 (48F68B0B)
Conexant SoftK56 Modem
http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS

VSTDPV3.SYS Wed Oct 15 20:32:04 2008 (48F68B84)
Conexant SoftK56 Modem Driver
http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS

ctxva51.sys Wed Jan 27 12:45:43 2010 (4B607BC7)
Most likely a Citrix driver
ctxva51.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

dne2000.sys Thu Feb 3 20:00:08 2011 (4D4B4F98)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne2000.sys

e1y6032.sys Mon Feb 7 11:47:08 2011 (4D50220C)
Intel 82567V Gigabit Network driver
http://www.carrona.org/drivers/driver.php?id=e1y6032.sys

After looking at all of this, I suspect that the Citrix program is the problem. Uninstall it to see if that stops the problems.

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri Jan 11 00:14:17.531 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011013-91213-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:16:37.781[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 00:59:47.694 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-28891-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:02:11.722[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 00:48:57.412 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-20872-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:01:36.394[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 23:52:05.779 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-20763-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:05:20.616[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 23:32:33.750 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-21777-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 15:11:05.200[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 08:00:57.134 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-351673-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:07:02.088[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 07:18:00.248 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-19578-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:01:24.038[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 06:53:47.000 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-19562-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:05:04.790[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 06:48:19.333 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-23805-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16384.x86fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:02:33.124[/B]
Probably caused by :[B]tcpip.sys ( tcpip!RssDeleteBinding+4a )[/B]
BugCheck [B]19, {22, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000022, 
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME: [B]dne2000.exe[/B]
FAILURE_BUCKET_ID: [B]0x19_22_tcpip!RssDeleteBinding[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  A15
  BIOS Release Date             07/31/2009
  Manufacturer                  Dell Inc.
  Product Name                  Latitude E6400                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Jan 11 00:14:17.531 2013 (UTC - 5:00)**************************
[COLOR=RED][B]VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)[/B][/COLOR]
[COLOR=RED][B]VSTAZL3.SYS                 Wed Oct 15 20:30:03 2008 (48F68B0B)[/B][/COLOR]
[COLOR=RED][B]VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)[/B][/COLOR]
[COLOR=RED][B]ctxva51.sys                 Wed Jan 27 12:45:43 2010 (4B607BC7)[/B][/COLOR]
MpKsl4004830d.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)
bcmwl63.sys                 Tue Mar 13 20:27:51 2012 (4F5FE607)
igdkmd32.sys                Fri Mar 23 14:09:32 2012 (4F6CBC5C)
intelppm.sys                Wed Jul 25 22:34:02 2012 (5010AC9A)
dump_storahci.sys           Wed Jul 25 22:38:58 2012 (5010ADC2)
kd_02_8086.dll              Wed Jul 25 22:41:48 2012 (5010AE6C)
Dbgv.sys                    Mon Sep 17 17:44:21 2012 (505799B5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 10 00:48:57.412 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dne2000.sys                 Thu Feb  3 20:00:08 2011 (4D4B4F98)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 23:52:05.779 2013 (UTC - 5:00)**************************
MpKsl736ab0dd.sys           Fri Sep 16 17:34:23 2011 (4E73C0DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 23:32:33.750 2013 (UTC - 5:00)**************************
[COLOR=RED][B]e1y6032.sys                 Mon Feb  7 11:47:08 2011 (4D50220C)[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan  9 08:00:57.134 2013 (UTC - 5:00)**************************
RDPUDD.dll                  Wed Jul 25 22:38:42 2012 (5010ADB2)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS
http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS
http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS
ctxva51.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a Citrix driver.
MpKsl4004830d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a dynamic driver associated with Windows Defender.
bcmwl63.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a Broadcom 802.11 network adapter wireless driver
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
kd_02_8086.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely an Intel Network Kernel Debug Extensibility Module (although searches suggest it may also be part of a Broadcom Network Kernel Debug Extensibility Module. I wonder if this is also a part of the Citrix program
Dbgv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a driver component of Sysinternals DebugView.
http://www.carrona.org/drivers/driver.php?id=dne2000.sys
MpKsl736ab0dd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a dynamic driver associated with Windows Defender.
http://www.carrona.org/drivers/driver.php?id=e1y6032.sys
RDPUDD.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most likely a Microsoft UMRDP Display Driver
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks a lot for the investigation. The network connection was the culprit. we fixed that and BSOD has disappeared. Thanks a lot.
 

My Computer

System One

  • OS
    windows8
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