Windows 8 and 8.1 Forums

Sporadic Crashes

  1. #1


    Posts : 2
    Windows 8

    Sporadic Crashes


    Hello, I recently purchased a computer from iBUYPOWER (through newegg) and after a week of ownership have been receiving almost daily crashes (some days with more than one crash), with error messages like 'MEMORY_MANAGEMENT, IRQL_LESS_OR_NOT_EQUAL, and PAGE_FAULT_IN_NONPAGED_AREA'. The crashes seemed to taper off a week or so ago but then came back when I started playing the game Planetside 2. Most of the crashes had a new error message during the blue-screen, saying: 'DRIVER_VERIFIER_DETECTED_VIOLATION'. I did have Driver Verifier on at first, but received the same crash and message even after turning it off.

    I contacted iBUYPOWER and was informed that if I called customer service, they would replace the computer while looking at it, but I decided to come here first because I wanted to see if there could be a way to fix these issues without resorting to repackaging the tower and sending it back.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Start with these free diagnostics: Initial Hardware Diagnostics
    Then try these: Additional Hardware Diagnostics
    If any of the tests fail, it's most likely hardware - so let them fix it

    Only 20 updates, most systems have 30 or more. Please visit Windows Update and get ALL available updates

    Memory dumps seem to be hardware related, the only older driver is the Intel Management Engine.
    Update Intel Management Engine drivers ( Intel Download Center )

    Verifier doesn't seem to point at anything in particular, another sign suggesting that it may be hardware (depending on the settings that you used).

    Turn off Verifier by opening verifier.exe as an Administrator (right click on verifier.exe and select "Run as adminstrator")
    Select "Delete existing settings", then click on the "Finish" button.
    Reboot for the changes to take affect (?effect?)

    If it still doesn't stop running, we'll see about manually removing it from the registry.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Jan  9 16:16:35.822 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-13125-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 6:12:00.504
    Probably caused by :rdyboost.sys ( rdyboost!SmdProcessReadWrite+792 )
    BugCheck C4, {1011, fffffa8008ba9b20, fffff9802331ac10, fffff880082e0000}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000001011, Invariant MDL buffer contents for Read Irp were modified during dispatch or buffer backed by dummy pages.
    Arg2: fffffa8008ba9b20, Device object to which the Read IRP was issued.
    Arg3: fffff9802331ac10, The address of the IRP.
    Arg4: fffff880082e0000, System-Space Virtual Address for the buffer that the MDL describes.
    BUGCHECK_STR:  0xc4_1011
    PROCESS_NAME: PlanetSide2.ex
    FAILURE_BUCKET_ID: 0xc4_1011_rdyboost!SmdProcessReadWrite
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Jan  8 13:55:16.472 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010813-18421-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 21:38:45.752
    Probably caused by :ntkrnlmp.exe ( nt!IoCancelIrp+28 )
    BugCheck A, {fffff8800b3ff8b4, 2, 1, fffff803d543d428}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff8800b3ff8b4, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff803d543d428, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: chrome.exe
    FAILURE_BUCKET_ID: AV_nt!IoCancelIrp
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan  7 16:10:42.987 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010713-13312-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:16:06.675
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800a9027a0, fffff8800a9026f8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800a9027a0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800a9026f8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: SearchIndexer.
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan  7 15:54:09.518 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010713-13937-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 1:14:54.205
    Probably caused by :fvevol.sys ( fvevol!FveReadWrite+3e )
    BugCheck C4, {1011, fffffa8008c63040, fffff98086426c10, fffff8800c400000}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000001011, Invariant MDL buffer contents for Read Irp were modified during dispatch or buffer backed by dummy pages.
    Arg2: fffffa8008c63040, Device object to which the Read IRP was issued.
    Arg3: fffff98086426c10, The address of the IRP.
    Arg4: fffff8800c400000, System-Space Virtual Address for the buffer that the MDL describes.
    BUGCHECK_STR:  0xc4_1011
    PROCESS_NAME: PlanetSide2.ex
    FAILURE_BUCKET_ID: 0xc4_1011_fvevol!FveReadWrite
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Jan  5 20:30:00.958 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010513-22390-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:3 days 1:03:27.693
    Probably caused by :rdyboost.sys ( rdyboost!SmdProcessReadWrite+792 )
    BugCheck C4, {1011, fffffa8008ba9c40, fffff980d8b3cc10, fffff8800e400000}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000001011, Invariant MDL buffer contents for Read Irp were modified during dispatch or buffer backed by dummy pages.
    Arg2: fffffa8008ba9c40, Device object to which the Read IRP was issued.
    Arg3: fffff980d8b3cc10, The address of the IRP.
    Arg4: fffff8800e400000, System-Space Virtual Address for the buffer that the MDL describes.
    BUGCHECK_STR:  0xc4_1011
    PROCESS_NAME: PlanetSide2.ex
    FAILURE_BUCKET_ID: 0xc4_1011_rdyboost!SmdProcessReadWrite
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jan  2 19:21:58.331 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010213-29578-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:2 days 2:49:48.029
    *** WARNING: Unable to verify timestamp for aswMonFlt.sys
    *** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
    Probably caused by :aswMonFlt.sys ( aswMonFlt+3081 )
    BugCheck 24, {b50019060b, fffff88009c6e278, fffff88009c6dab0, fffff8025294c196}
    BugCheck Info: NTFS_FILE_SYSTEM (24)
    Arguments: 
    Arg1: 000000b50019060b
    Arg2: fffff88009c6e278
    Arg3: fffff88009c6dab0
    Arg4: fffff8025294c196
    PROCESS_NAME: AstralCata.exe
    BUGCHECK_STR:  0x24
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: 0x24_aswMonFlt+3081
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Jan  9 16:16:35.822 2013 (UTC - 5:00)**************************
    hamachi.sys            Thu Feb 19 05:36:41 2009 (499D3639)
    HECIx64.sys            Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Rt630x64.sys           Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    viahduaa.sys           Fri May  4 06:35:46 2012 (4FA3B102)
    nvhda64v.sys           Tue Jul  3 11:25:04 2012 (4FF30ED0)
    intelppm.sys           Wed Jul 25 22:26:48 2012 (5010AAE8)
    dump_storahci.sys      Wed Jul 25 22:30:35 2012 (5010ABCB)
    aswrdr2.sys            Mon Oct  8 04:23:43 2012 (50728D8F)
    aswFsBlk.SYS           Tue Oct 30 18:43:04 2012 (509057F8)
    aswMonFlt.sys          Tue Oct 30 18:43:09 2012 (509057FD)
    aswSP.SYS              Tue Oct 30 18:44:06 2012 (50905836)
    aswSnx.SYS             Tue Oct 30 18:44:08 2012 (50905838)
    aswnet.sys             Sun Nov  4 05:12:57 2012 (50963FA9)
    nvlddmkm.sys           Fri Nov 30 22:24:02 2012 (50B97852)
    
    http://www.carrona.org/drivers/driver.php?id=hamachi.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    aswnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Thank you for the reply, usasma, and sorry for not responding for a few days. I let the computer download updates (having prevented it from doing so previously because the last time I tried to update I just crash even more) and seemed to have about a whole week or no crashes, but they started again this morning. I hadn't the time to go through each of the diagnostics, but I managed to put through a few passes of the memtest86+ and it showed no errors.

    With all of the crashes today (two in the last hour), most being PAGE_FAULT_IN_NONPAGED_AREA and one showing ntkrnlmp.exe, I've decided that I'm going to call the maker and send the machine back.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It's probably for the best!
    Good luck!
      My System SpecsSystem Spec

Sporadic Crashes
Related Threads
Solved Sporadic BSOD 0xC000021A at shutdown in BSOD Crashes and Debugging
As stated in title.
Sometimes, often enough to be annoying, I find that my Metro apps will not load, e.g., I click on them, and they start to open, but then I get kicked back to my desktop. The icon stays in the tray, but I can't get into the app. This problem goes away with a reboot, but recurs sporadically. Help,...
BSOD with message IRQL Not Less Or Equal occurs occasionally during shutdown.
BSOD with error code irql_not_less_or_equal occurs during restart. No driver updates were installed so I am at a loss. Thanks in advance for your help.
Hello, I am new to forums in general, so I ask you bear with me. (Windows 8 x64, AMD A6-4400 APU with Radeon HD graphics, 2.7GHz) I have done nothing out of the ordinary to my PC. I was listening to music through Zune when I noticed the songs skipping like they were on a...
Computer Crashes in BSOD Crashes and Debugging
Need some help to fix this. Here attached SF Diagnostic tool output in zip file. Thanks.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook