Windows 8 and 8.1 Forums


Kmode_exception_not_handled + irql not less or equal

  1. #1


    Posts : 7
    w8

    Kmode_exception_not_handled + irql not less or equal


    hi

    i got a new build and installed W8 on it

    but i got some bsod and freezes...

    i think it is a driver issue, but i cant find it.. any help would be great

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 20 windows updates installed - most systems have more than 30. Please visit Windows Update and get ALL available updates.

    MSINFO32 report doesn't have any info. Could you please generate a report manually (open MSINFO32 and got to File...Save Then zip it up and upload it with your next post)?

    Did you manually initiate 2 crashes? Was it using WhoCrashed? There are 2 0xDEADDEAD crashes in the dump files.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please update your Audio drivers to the latest, Win8 compatible version - yours date from 2009

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    AODDriver2.sys Thu Apr 5 05:23:37 2012 (4F7D6499)
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Jan  9 15:50:40.487 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-27549-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 1:36:09.107
    Probably caused by :ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+71a )
    BugCheck 1E, {ffffffffc0000005, fffff802896b5c3b, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff802896b5c3b, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PpmIdleExecuteTransition
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jan  9 12:23:37.764 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-12885-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:02:27.452
    *** WARNING: Unable to verify timestamp for rspCrash64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rspCrash64.sys
    Probably caused by :rspCrash64.sys ( rspCrash64+108b )
    BugCheck DEADDEAD, {ffffffff, 1, 189b671f, 3c2a58ed}
    BugCheck Info: MANUALLY_INITIATED_CRASH1 (deaddead)
    Arguments: 
    Arg1: 00000000ffffffff
    Arg2: 0000000000000001
    Arg3: 00000000189b671f
    Arg4: 000000003c2a58ed
    BUGCHECK_STR:  0xDEADDEAD
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: WhoCrashedEx.e
    FAILURE_BUCKET_ID: 0xDEADDEAD_rspCrash64+108b
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jan  9 07:40:21.439 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-16567-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:15:01.127
    *** WARNING: Unable to verify timestamp for rspCrash64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rspCrash64.sys
    Probably caused by :rspCrash64.sys ( rspCrash64+108b )
    BugCheck DEADDEAD, {0, 0, 189b5f70, 3c2a58ed}
    BugCheck Info: MANUALLY_INITIATED_CRASH1 (deaddead)
    Arguments: 
    Arg1: 0000000000000000
    Arg2: 0000000000000000
    Arg3: 00000000189b5f70
    Arg4: 000000003c2a58ed
    BUGCHECK_STR:  0xDEADDEAD
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: WhoCrashedEx.e
    FAILURE_BUCKET_ID: 0xDEADDEAD_rspCrash64+108b
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jan  9 07:24:51.848 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-21808-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:03:52.536
    *** ERROR: Module load completed but symbols could not be loaded for HDAudBus.sys
    Probably caused by :HDAudBus.sys ( HDAudBus+1678 )
    BugCheck A, {8, 2, 0, fffff8015b8deb88}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8015b8deb88, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_HDAudBus+1678
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Jan  9 15:50:40.487 2013 (UTC - 5:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Jan  9 12:23:37.764 2013 (UTC - 5:00)**************************
    Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    RTKVHD64.sys                Tue Aug 21 06:32:01 2012 (503363A1)
    rspCrash64.sys              Mon Nov  5 02:18:46 2012 (50976856)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    rspCrash64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    w8


    thanks for the reply

    added the requested information

    i got this bsod after installing some other drivers: system service exception
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    w8


    also: i did initialize 2 bsod (the deaddead)

    i included latest bsod

    and i am not overclocking
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nothing significant in the sysinfo.nfo report (except the AMD Overdrive, which we had already found)

    Nothing specific in the dump file - but your Audio drivers are still listed as being from 2009. Please update them to the latest, Win8 compatible version available from Realtek
    I suspect that it's this driver: Realtek

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    RTKVHD64.sys Tue Jun 19 04:50:56 2012 (4FE03D70)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    If the BSOD's continue after this, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Jan 11 07:33:02.341 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011113-51059-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
    System Uptime:0 days 0:41:08.029
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :win32k.sys ( win32k+d996c )
    BugCheck 3B, {c0000005, fffff801f88e188a, fffff88009ff1e00, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801f88e188a, Address of the instruction which caused the bugcheck
    Arg3: fffff88009ff1e00, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: csrss.exe
    FAILURE_BUCKET_ID: 0x3B_win32k+d996c
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Jan 11 07:33:02.341 2013 (UTC - 5:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    w8


    ok, il give an update

    i no longer have bsod's, i did have a lot of freezes.
    i updated my gpu drives, this time without catalyst, so far no more freezes/reboots..

    i'll get back to this in a few days, i'll be testing it with some games etc
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    w8


    and typicaly within an hour of posting... another bsod

    i included it in the zip
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Shhhh!!! You can't talk about being BSOD free - the mobo will hear you and spit one out just to spite you! (just kidding! :0)

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    While waiting for a reply, please run Driver Verifier according to these instructions: Driver Verifier Settings

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    MBfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
    Realtek HiDefinition Audio driver (file labelled as Creative Audio Driver)
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys

    AODDriver2.sys Tue Apr 17 22:19:31 2012 (4F8E24B3)
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Jan 15 14:39:41.583 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\011513-18470-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:20:07.281
    Probably caused by :ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+52c )
    BugCheck 50, {fffff807435085f0, 1, fffff803432b6b4d, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff807435085f0, memory referenced.
    Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
    Arg3: fffff803432b6b4d, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_nt!PpmIdleExecuteTransition
      BIOS Version                  P1.60
      BIOS Release Date             10/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Jan 15 14:39:41.583 2013 (UTC - 5:00)**************************
    MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
    AODDriver2.sys              Tue Apr 17 22:19:31 2012 (4F8E24B3)
    RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
    dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
    AtihdW86.sys                Tue Aug 21 22:26:37 2012 (5034435D)
    LEqdUsb.Sys                 Tue Sep 18 05:26:44 2012 (50583E54)
    LHidEqd.Sys                 Tue Sep 18 05:26:46 2012 (50583E56)
    LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
    LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
    atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
    atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
    Rt630x64.sys                Thu Oct 25 05:14:58 2012 (50890312)
    
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    w8


    ok, since you keep saying that it must mean i didnt do it right,
    so i could use some help.

    for the MBfilt64.sys, i choose the W8 version and install that... so dont know whats wrong there
    for the AODDriver, i cant find it anywhere, how can i delete that?
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the MBfilt64.sys for now.

    For the AODDriver, please follow these instructions:
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Kmode_exception_not_handled + irql not less or equal
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