Windows 8 and 8.1 Forums

Several BSOD

  1. #1

    Posts : 3
    windows 8

    Several BSOD

    Hello, i have been upgrading to 8 for 2 months and keep having bsod, attached there is the dump file it appears to be something called msmeng.exe which is the cause but i cannot see anywhere to have this microsoft essentials program installed!

    If anyone could help me it will be really great!

    Thanks in advance
    Several BSOD Attached Files

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

    At work we run diagnostics on every system that we take in for repair (before we even start working on it). At a minimum, please run the free diagnostics here: Initial Hardware Diagnostics. For more in-depth diagnostics, please run those listed here: Hardware Diagnostics
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    nuviocir_vista_x86.sys Thu May 14 05:38:54 2009 (4A0BE6AE)
    IR Receiver driver from Nuvoton W836x7HG CIR Device Driver
    nuviocir_vista_x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    The following is for informational purposes only.
    **************************Wed Jan  9 13:35:53.511 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\010913-25218-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
    Built by: 9200.16442.x86fre.win8_gdr.121023-1503
    System Uptime:3 days 5:58:05.130
    Probably caused by :ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+34217 )
    BugCheck 1A, {41793, c000bce8, 19e, 19d}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arg1: 00041793, The subtype of the bugcheck.
    Arg2: c000bce8
    Arg3: 0000019e
    Arg4: 0000019d
    BUGCHECK_STR:  0x1a_41793
    PROCESS_NAME: MsMpEng.exe
    FAILURE_BUCKET_ID: 0x1a_41793_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2409
      BIOS Version                  P1.20
      BIOS Release Date             10/24/2010
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed Jan  9 13:35:53.511 2013 (UTC - 5:00)**************************
    nuviocir_vista_x86.sys      Thu May 14 05:38:54 2009 (4A0BE6AE)
    nvhda32v.sys                Tue Jul  3 11:24:41 2012 (4FF30EB9)
    intelppm.sys                Wed Jul 25 22:34:02 2012 (5010AC9A)
    nvlddmkm.sys                Tue Oct  2 14:15:55 2012 (506B2F5B)
    athw8.sys                   Mon Oct 15 04:59:39 2012 (507BD07B)
    Rt630x86.sys                Thu Oct 25 05:15:15 2012 (50890323)
    nuviocir_vista_x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    athw8.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Rt630x86.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    windows 8

    That is what i call a fast answer, let me do this and come back to you.

    Thank you for your answer
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    You got lucky - earlier today I was answering topics for people that had been waiting for 4 days.
    We sometimes get busy and there aren't a whole lot of us doing this - so waits are common.
    Good luck!
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    windows 8

    Concerning nuviocir_vista_x86.sys this is driver was with this system with windows xp when i bought this ASRock Vision 3D, 3D Your Vision but they are no drivers known for windows 8, also the bsod did occur before i installed this driver, if i take this drviver away i will lose remote control capability!
      My System SpecsSystem Spec

  6. #6

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Frankly I suspect that this is a hardware problem, so run the hardware tests first.

    You can always uninstall the IR receiver for testing - and then reinstall it later on after you're done testing.
    My point is that - if it's the cause of the BSOD's because it's not compatible, then it's not doing you any good anyway.
    The only sure way to find out is by trying to live without it for a short while.
    Then, if the BSOD's stop - you'll know where it came from.
      My System SpecsSystem Spec

  7. #7

    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64

    Can you post your specs, it will help to check if this is a hardware issue.
    This will help:
    Speccy Free System information Utility
      My System SpecsSystem Spec

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