Windows 8 and 8.1 Forums


Blue Screen on Restart ( DRIVER POWER STATE FAILURE)

  1. #1


    Posts : 4
    Windows 8 pro

    Blue Screen on Restart ( DRIVER POWER STATE FAILURE)


    EDIT 20/01/13: Okay so I have left it a while to see if I still ran into problems and unfortunately I am.

    I THINK it must have something to do with my wifi driver or something as this is how it goes:
    - Connected to internet
    - Suddenly lose connection
    -Computer tells e no networks are available, nothing i do changes this
    -Restart computer
    -Sticks on restart loading circle
    -Blue screen




    For the last two days when restarting my laptop (Aspire V3-571G) it hangs on the restarting spinning circle and then crashes to a blue screen saying to search online for DRIVER POWER STATE FAILURE for more info.

    On successful boot I am greeted with a message asking if I want to send the info to microsoft troubleshoot and that a .dmp file hasbeen created in my mindump folder.

    I have honestly no idea what could be causing this.

    Can anyone offer me any help? I would really appreciate it.

    I have ran the tool provided and hopefully the .zip file will help shed some light on my problem.
    Last edited by Hello; 20 Jan 2013 at 03:42.

      My System SpecsSystem Spec

  2. #2


    Posts : 108
    Windows 8 Pro 64bit


    Your mini-dumps seem to be pointing at the driver file: vwifibus.sys which is your Virtual WiFi bus driver:

    Driver Reference Table

    Please make sure you have all the Windows 8 Updates until you can install no more.

    I have found a number of drivers you should update or un-install/remove if un-needed as these can also be the cause of your BSODs:

    iaStor.sys - Intel Storage Drivers - Driver Reference Table
    mwlPSDFilter.sys, mwlPSDVDisk.sys, mwlPSDNServ.sys - EgisTec Inc. Fingerprint Biometrics: Driver Reference Table
    bScsiMSa.sys - Broadcom Memory Stick Driver: bscsimsa.sys - What is bscsimsa.sys ?
    b57xdbd.sys - Broadcom xD Picture Card Bus Driver: b57xdbd.sys - What is b57xdbd.sys ?
    b57xdmp.sys - Broadcom xD Picture Card Miniport Driver: b57xdmp.sys - What is b57xdmp.sys ?
    ETD.sys - ELAN PS/2 Port Smart Pad: Driver Reference Table
    UBHelper.sys - NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology): Driver Reference Table
    NTIDrvr.sys - NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology): Driver Reference Table
    IntcDAud.sys - Intel Graphics Media Accelerator HD Driver: Driver Reference Table
    TurboB.sys - Intel Turbo Boost Driver: Driver Reference Table

    You might also want to make sure your Acer is fully updated to the Windows 8 64 bit drivers. This includes chipset/motherboard and others: http://global-download.acer.com/File...iveUpdater.exe

    I've noticed that your BIOS version is 1.05 and the latest appears to be 1.13 or 2.09 (for windows 7 upgrades). You might consider upgrading this as a last resort but please follow all manufacturers precautions before doing so as any errors may make your system inoperable.

    -cheers
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 pro


    Thanks for taking the time to go through my files.
    I have only just got this laptop, but I updated from windows 7 to 8 so I suppose that explains the outdated drivers.

    Is there a tool that will scan my drivers and update them as needed or is it a case of going through the list you have given me one by one? (Honestly I have no idea what is important and what isn't so I wouldn't like to uninstall anything.
      My System SpecsSystem Spec

  4. #4


    Posts : 108
    Windows 8 Pro 64bit


    Well if you use the reference table links that will give you more information about what program (if any) the driver belongs to, it's then really a judgement call on if you consider you need it or not. But for your benefit I will try and help you out:

    TurboB.sys - Intel Turbo Boost Driver: Really just monitor software for certain intel processors. Not really needed to be honest unless you do want to monitor processor frequencies. There does appear to be an updated Windows 8 64bit version though at the Intel site, also take a look to see if you have the supported processors. If you do want to use it then un-install the version you have and install the updated version:

    http://downloadcenter.intel.com/Deta...7+Processoreng

    pdf: http://downloadmirror.intel.com/1910...0%20v2%206.pdf

    There are a few drivers related to your Intel Chipset you might want to upgrade them at your manufacturers website, scroll down to Chipset (9.3.0.1021) and click on the download button:

    Acer Support: Downloads & Support Documents - Notebook, Ultrabook / Aspire / Aspire V3-571G

    ETD.sys - ELAN PS/2 Port Smart Pad: This is most probable the smart-pad on your computer. Again this can be downloaded at your manufacturers website, scroll down to Touchpad and select the latest ELANTECH driver (11.6.11.002):

    Acer Support: Downloads & Support Documents - Notebook, Ultrabook / Aspire / Aspire V3-571G

    Your broadcom drivers can also be updated using the manufacturers website, scroll down to "card reader" (1.0.0.243
    ):

    Acer Support: Downloads & Support Documents - Notebook, Ultrabook / Aspire / Aspire V3-571G

    iaStor.sys - Intel Storage Drivers: ACHI (11.5.0.1207):

    Acer Support: Downloads & Support Documents - Notebook, Ultrabook / Aspire / Aspire V3-571G

    mwlPSDFilter.sys, mwlPSDVDisk.sys, mwlPSDNServ.sys - EgisTec Inc. Fingerprint Biometrics: Some kind of fingerprint security software, do you really need it?... probably not and no Windows 8 version that I can find on the site so probably worth un-installing:

    Download - Free Trial and More - EgisTec Inc.

    UBHelper.sys, NTIDrvr.sys - NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker: CD/DVD burning/ulility software or NTI backup software. Doesn't appear to be any Windows 8 64bit versions of their software and so maybe consider un-installing them and using alternative software more compatible with Windows 8:

    Download NTI Trial Software for Windows, Free Update Patch, DVD Burning and Backup Software - Official Site
    NTI - Support - Acer - DVD Burning Software, Data Backup Software, CD Burning, Blu-ray Burning Software - Official Site

    -cheers
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 pro


    THANK YOU!
    I did everything you suggested and everything seems to be running a lot smoother now.

    Seriously can't thank you enough.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8 pro


    Okay so I have left it a while to see if I still ran into problems and unfortunately I am.

    I THINK it must have something to do with my wifi driver or something as this is how it goes:
    - Connected to internet
    - Suddenly lose connection
    -Computer tells e no networks are available, nothing i do changes this
    -Restart computer
    -Sticks on restart loading circle
    -Blue screen
      My System SpecsSystem Spec

  7. #7


    Posts : 250
    Windows 7 Home Premium 64 Bit


    Code:
    Start Menu\Programs\McAfee    Public:Start Menu\Programs\McAfee    PublicStart Menu\Programs\McAfee Family Protection    Public:Start Menu\Programs\McAfee Family Protection    Public
    Please uninstall McAfee and enable the default Defender antivirus in Windows 8.
    McAfee Removal Tool - McAfee Uninstaller

    Check for possible driver update on your network drivers.

    Let us know if this helps eliminate the BSOD from waking sleep.
      My System SpecsSystem Spec

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