Windows 8 and 8.1 Forums

BSOD Crash on Power Saving

  1. #11


    Posts : 16
    Windows 8.1 64-bit


    Played about an hour D3 with AC plugged in.

    Min: 39 39 39 39
    Max: 74 76 73 73

    Running the Windows Experience Index did not heat it up more.

      My System SpecsSystem Spec

  2. #12


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Those temps are ok for a laptop.
    Anymore crashes?
      My System SpecsSystem Spec

  3. #13


    Posts : 16
    Windows 8.1 64-bit


    Thanks but.. unfortunately not stable...

    Just had a crash a few minutes ago.

    This time I plugged in the power cable and pressed to power button. The Samsung Logo appeared, everything went dark for about 1 minute, then BSOD Screen with sad smiley. The acpi-thing is new in the crash report. Maybe an indicator?

    New dump files and so on attached.

    edit: Installed Intel Graphics driver v. 9.17.10.2932 after writing this post.

    whoCrashed:

    Code:
    On Wed 16.01.2013 19:40:45 GMT your computer crashed
    crash dump file: C:\windows\Minidump\011613-40093-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7B340) 
    Bugcheck code: 0x9F (0x3, 0xFFFFFA80079533A0, 0xFFFFF80383443B30, 0xFFFFFA8007D16700)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
    
    Code:
    On Wed 16.01.2013 19:40:45 GMT your computer crashed
    crash dump file: C:\windows\memory.dmp
    This was probably caused by the following module: acpi.sys (ACPI+0xAE35) 
    Bugcheck code: 0x9F (0x3, 0xFFFFFA80079533A0, 0xFFFFF80383443B30, 0xFFFFFA8007D16700)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\windows\system32\drivers\acpi.sys
    product: Betriebssystem Microsoft® Windows®
    company: Microsoft Corporation
    description: ACPI-Treiber für NT
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 
    
    Last edited by Cuthbert; 16 Jan 2013 at 15:32.
      My System SpecsSystem Spec

  4. #14


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Include all previous .dmp files when uploading the BSOD report.

    Fill in your System Specs, this will help: Speccy Free System information Utility

    Do you have Driver Verifier enabled?

    This crash:
    Code:
    STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
    Usual causes:  Device driver
    Probably caused by : ACPI.sys - ACPI Driver for NT - Windows driver
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    FAULTING_MODULE: fffff88000e39000 ACPI
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID:  0x9F_3_tpm_IMAGE_ACPI.sys
    0: kd> lmvm ACPI
    start             end                 module name
    fffff880`00e39000 fffff880`00ea6000   ACPI       (pdb symbols)          f:\symbols\ms web\acpi.pdb\425FB6EBB16F4D2E95BC68BCFBE51EF52\acpi.pdb
        Loaded symbol image file: ACPI.sys
        Mapped memory image file: f:\symbols\ms web\ACPI.sys\505AB30C6d000\ACPI.sys
        Image path: \SystemRoot\System32\drivers\ACPI.sys
        Image name: ACPI.sys
        Timestamp:        Thu Sep 20 14:09:16 2012 (505AB30C)
        CheckSum:         00069F9F
        ImageSize:        0006D000
        File version:     6.2.9200.16420
        Product version:  6.2.9200.16420
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     ACPI.sys
        OriginalFilename: ACPI.sys
        ProductVersion:   6.2.9200.16420
        FileVersion:      6.2.9200.16420 (win8_gdr.120919-1813)
        FileDescription:  ACPI Driver for NT
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    A driver is in an inconsistent or invalid power state. Typically occurs during events that involve power state transitions, such as shutting down, or moving into or out of standby or hibernate mode.

    Let's see if SFC will re-install the ACPI driver.
    Run the System File Checker:
    How to Run the "SFC /SCANNOW" Command at Boot or in Windows 8
    Run it 3 times with re-boots.

    Have you updated your drivers from the Samsung Support site?
    Check your Device Manager for any '?' or device drivers not loaded.

    Can you translate these?
    Code:
    Event[3662]:
      Log Name: System
      Source: Service Control Manager
      Date: 2013-01-16T20:43:06.674
      Event ID: 7011
      Task: N/A
      Level: Fehler
      Opcode: N/A
      Keyword: Klassisch
      User: N/A
      User Name: N/A
      Computer: Valorized-7
      Description: 
    Das Zeitlimit (30000 ms) wurde beim Warten auf eine Transaktionsrückmeldung von Dienst ExpressCache erreicht.
    
    Event[3659]:
      Log Name: System
      Source: Service Control Manager
      Date: 2013-01-16T20:43:02.049
      Event ID: 7000
      Task: N/A
      Level: Fehler
      Opcode: N/A
      Keyword: Klassisch
      User: N/A
      User Name: N/A
      Computer: Valorized-7
      Description: 
    Der Dienst "WiTopia Service" wurde aufgrund folgenden Fehlers nicht gestartet: 
    Der Dienst antwortete nicht rechtzeitig auf die Start- oder Steuerungsanforderung.
    
    Event[3623]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2013-01-16T20:41:26.643
      Event ID: 41
      Task: N/A
      Level: Kritisch
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT-AUTORITÄT\SYSTEM
      Computer: Valorized-7
      Description: 
    Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.
    
    Event[3620]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2013-01-16T20:41:26.096
      Event ID: 98
      Task: N/A
      Level: Informationen
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT-AUTORITÄT\SYSTEM
      Computer: Valorized-7
      Description: 
    Volume "C:" (\Device\HarddiskVolume4) ist fehlerfrei. Es ist keine Aktion erforderlich.
    If the above steps don't help you will need to enable Driver Verifier to find the offending driver.
    Last edited by Dave76; 20 Jan 2013 at 04:16.
      My System SpecsSystem Spec

  5. #15


    Posts : 16
    Windows 8.1 64-bit


    Prev dump files are not available any longer. I'm always clicking 'grab all'. I might have deleted them when using ccleaner. However I will avoid this until the problem is solved.

    Driver Verifier is not enabled.

    I'm currently running Option two of the above mentioned sfc /scannow and will report the results.

    Thank you for your great help!

    edit: one more thing. In the reliability report/history (?) in the Windows Action Center I noticed that the bluetooth device manager stopped working several times.
      My System SpecsSystem Spec

  6. #16


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    You're welcome.

    Let us know the results.
      My System SpecsSystem Spec

  7. #17


    Posts : 16
    Windows 8.1 64-bit


    First run found an error and could repair it.

    Log files attached.

    Could this have been the source of the error?
      My System SpecsSystem Spec

  8. #18


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Need to check the System Event Logs, can you translate the ones posted above?
      My System SpecsSystem Spec

  9. #19


    Posts : 16
    Windows 8.1 64-bit


    So here we go, did not find the time until now, sry.

    Have you updated your drivers from the Samsung Support site?
    AFAIK Samsung does not provide any W8 driver. However there is the tool SW Update Tool. Everything up to date. Also installed Samsung Update Plus and tried the BIOS Updater. Current BIOS (UEFI): P04ABJ. Moreover all intel components are up to date, according to the online java updater from intel.

    See:
    http://www.samsung.com/at/support/model/NP700Z5C-S05DE

    Check your Device Manager for any '?' or device drivers not loaded.
    All devices installed correctly, no ? in Device Manager. Disabled Bluetooth manually.


    Event Translations
    Event[3662]: Log Name: System Source: Service Control Manager Date: 2013-01-16T20:43:06.674 Event ID: 7011 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Valorized-7 Description: The time limit (3000 ms) has been reached while waiting for a transaction-reply from service ExpressCache.

    Event[3659]: Log Name: System Source: Service Control Manager Date: 2013-01-16T20:43:02.049 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Klassisch User: N/A User Name: N/A Computer: Valorized-7 Description: The Service WiTopia Service (my online VPN) has not been startet due to an error. The service does not respond in time upon the start- or controlrequirements.

    Event[3623]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2013-01-16T20:41:26.643 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT-AUTHORITY\SYSTEM Computer: Valorized-7 Description: The System has been restartet without being shut doen properly. This error may happen if the system does not respond anymoreor has crashed or power supply stopped/has been cut unexpectedly.

    Event[3620]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2013-01-16T20:41:26.096 Event ID: 98 Task: N/A Level: Informationen Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT-Authort\SYSTEM Computer: Valorized-7 Description: Volume "C:" (\Device\HarddiskVolume4) is without errors. No action needed.
      My System SpecsSystem Spec

  10. #20


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Fill in your System Specs, this will help: Speccy Free System information Utility

    Post the full crash reports if you have another BSOD.
      My System SpecsSystem Spec

Page 2 of 3 FirstFirst 123 LastLast
BSOD Crash on Power Saving
Related Threads
Ok, this is driving me a little crazy. I've posted on the Intel forums, thought I'd make a thread here as well. This concerns an Acer Aspire V Nitro laptop, which comes with an Intel HD Graphics 4600 card. My issue is with the stupid adaptive brightness feature, which supposedly automatically...
Solved BSOD Crash in BSOD Crashes and Debugging
second time within one day i've got this crash (blue screen) "System_Thread_Exception _Not_Handled (klwfp.sys)" i'm windows 8.1 pro user sorry if this thread has been made again...here are the infos from SF diagnostic 34216 hope i didnt missed some step...thx in advance for help :/ also every...
Solved BSOD Crash Win 8 64 bit in BSOD Crashes and Debugging
I've had Windows 8 for more than a month now but didn't have any BSODs These started like 4 days ago. They happen about 3/4 times a day, minimum Please tell me how to fix it. I'll be really thankful. I have attached my SF Diagnostic Report Edit : The error it gives me on the BSOD is...
Solved Bsod crash in BSOD Crashes and Debugging
Running windows 8 and suddenly the computer shows error msg windows 8 driver power state failure error and DPC watchdog violation and shuts down/ sleeps , cannnot get to check anything...what shall I do? the pc is an hp pavilion g7....computer does not remain on to run diagnostic checks..
BSoD crash in BSOD Crashes and Debugging
PFA the diagnostic zip. Also, AFAIK, all drivers are updated. Please let me know if otherwise. System info on my profile.
Win 8 Power Saving setting keep changing in Performance & Maintenance
I'll set and save the Power Saving "advanced settings" and when I reboot and check, I keep finding settings have been altered, Lid close for example is Shut Down but after reboot it has changed to Sleep. Changes also occur in Processor Power Management and Sleep button. Oddly enough I had the...
Hey, My month and half old Acer V3 started to give BSOD's, did some sort of recovery and started working again for a couple of hours, if not trying to access any Windows files. If tried to look up error logs etc it gave different versions of the BSOF. So I tried to run Recovery, getting it back...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook