Solved Crashes when playing a certain online game

ciremagz

ciremagz

New Member
Messages
5
Location
Philippines
Hi, I get a blue screen when I try to run Uncharted Waters Online.
I already tried searching in the net of what would be the cause, I just want some opinion coming from your end.
thanks in advance

-eric
 

My Computer

System One

  • OS
    windows 8 professional (32bit)
    CPU
    Intel Core i3 21000
    Motherboard
    ECS H61H2-M2
    Memory
    DDR3 4096MB
    Graphics Card(s)
    GeForce GT 440
    Monitor(s) Displays
    LG
    Screen Resolution
    1440x900
    Internet Speed
    1mbps
ok, after reading on the game forums it more likely that the gameguard is not yet compatible with windows 8.
guess its bad luck for me them lol XD
 

My Computer

System One

  • OS
    windows 8 professional (32bit)
    CPU
    Intel Core i3 21000
    Motherboard
    ECS H61H2-M2
    Memory
    DDR3 4096MB
    Graphics Card(s)
    GeForce GT 440
    Monitor(s) Displays
    LG
    Screen Resolution
    1440x900
    Internet Speed
    1mbps
No memory dumps in the attached reports - I can't do much without them

I did notice that you have 2 antivirus installed (AVG and Avira).
Please only have 1 antivirus and 1 firewall running at a time.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
sorry, here's a new attachment with the memory dump included.

I have already uninstalled avg when I started using avira. How can I successfully remove avg?

-eric
 

My Computer

System One

  • OS
    windows 8 professional (32bit)
    CPU
    Intel Core i3 21000
    Motherboard
    ECS H61H2-M2
    Memory
    DDR3 4096MB
    Graphics Card(s)
    GeForce GT 440
    Monitor(s) Displays
    LG
    Screen Resolution
    1440x900
    Internet Speed
    1mbps
AVG remover instructions: AVG | Download tools and utilities

Dump file blames GameGuard (dump_wmimmc.sys). It would have taken a lot longer if I hadn't seen this one before! The dump_ prefix is usually created by the system making a copy of the wmimmc.sys driver and naming it with the dump_ prefix. BUT in this case we found that it's actually a driver buried deep in the game's folder. In this case it's: C:\gPotato\GV Online Eg\GameGuard\dump_wmimmc.sys

Uninstall the game, then reinstall the latest, Win8 compatible version and test for further BSOD's. If, as you've mentioned previously, it's not compatible - then you'll have to see if you can run it in a Virtual Machine.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I fear as much, unfortunately I have read some thread regarding this problem too and the problem is at the game guard like mine, and they are not yet compatible with windows 8. Can I use Virtual Machine on a 32 bit OS?
 

My Computer

System One

  • OS
    windows 8 professional (32bit)
    CPU
    Intel Core i3 21000
    Motherboard
    ECS H61H2-M2
    Memory
    DDR3 4096MB
    Graphics Card(s)
    GeForce GT 440
    Monitor(s) Displays
    LG
    Screen Resolution
    1440x900
    Internet Speed
    1mbps

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thanks for the help I really appreciate this, consider this thread solved lol XD
 

My Computer

System One

  • OS
    windows 8 professional (32bit)
    CPU
    Intel Core i3 21000
    Motherboard
    ECS H61H2-M2
    Memory
    DDR3 4096MB
    Graphics Card(s)
    GeForce GT 440
    Monitor(s) Displays
    LG
    Screen Resolution
    1440x900
    Internet Speed
    1mbps
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