Windows 8 and 8.1 Forums


Driver_Power_State_Failure blue screen on Asus UX32VD

  1. #1


    Posts : 8
    Windows 8

    Driver_Power_State_Failure blue screen on Asus UX32VD


    Hello. I'm having some troubles on my Asus UX32VD when it's on and when it's shutting down. The problem is the same in both situations. It appers a blue screen saying Driver_Power_Statue_Failure. I think it as something to do with some minidump files (I don't understand nothing about them) or with my secondary ssd. I'm running Windows 8 Pro and my ssd is a Sandisk i100 24Gb.

    Please help me resolve this problem. If you need more information about my system please respond me saying what information do you need.

    Thank you.

    Pinho

      My System SpecsSystem Spec

  2. #2


    Posts : 28
    Windows 8 Pro with Media Center


    Follow this, as im sure everyones going to ask for it
    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    While waiting for a reply, make sure that all SSD's have the latest firmware, and that all your storage controller drivers are from 2012.

    The reports that leafs580 requested will contain more info that we can use to help pinpoint the problem.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8


    Thank you very much for your reply's. I'm seending write now the zip folder with the system information that you asked.

    Another information that can be useful for this problem is that this blue screen doesn't appear all the time, like every time I'm turning off and on the computer(it's just occasionally). Another thing that appens almost every time is that the main disk (Hitachi 320Gb) stops working (for like 30 seconds) and while it stops my PC frezzes, but then, after 30 seconds( more or less) it starts working again normally. I think this happens because the PC is trying to write on the ssd but it can't and I think it's because Windows 8 pro that as some problems with hybrid systems like this one (but i'm not sure, it's just a theory).

    Just another thing. My PC some time ago also displayd a blue screen saying DRIVER_IRQL_NOT_LESS_OR_EQUAL (again I think this is because my ssd but i'm not sure).


    Regards

    Pinho
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I've seen numerous references to disabling hybrid sleep, but am not familiar with it myself. If you can find instructions on how to do this, I'd suggest that you try it.

    The reports that you've uploaded only show one hard drive (no SSD). Was the SSD installed when you ran these tests?

    The lone memory dump blames Netwsw00.sys - a driver component of your Intel(R) Centrino(R) Advanced-N 6235 Wireless WiFi Link Adapter. Please download a fresh copy from the manufacturer's website and install it on the system.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
    LENOVO ATK Hotkey ATK0101 ACPI UTILITY
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

    kbfiltr.sys Mon Jul 20 05:21:42 2009 (4A643726)
    Dritek Keyboard Filter Driver
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys

    atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

    Please uninstall this one:
    AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys

    assd.sys Fri Oct 28 05:14:19 2011 (4EAA726B)
    ASUS Image Toolkit Disk Monitor Driver
    http://www.carrona.org/drivers/driver.php?id=assd.sys

    IntcDAud.sys Tue Dec 6 06:23:07 2011 (4EDDFB1B)
    Intel Graphics Media Accelerator HD Driver
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Dec 30 12:21:05.950 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\123012-38671-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 8:32:12.803
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :pci.sys
    BugCheck 9F, {4, 12c, fffffa8004419b00, fffff88002efa800}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Arguments: 
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: fffffa8004419b00, The thread currently holding on to the Pnp lock.
    Arg4: fffff88002efa800, nt!TRIAGE_9F_PNP on Win7
    BUGCHECK_STR:  0x9F
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x9F_4_Netwsw00_IMAGE_pci.sys
    CPUID:        "Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz"
    MaxSpeed:     1700
    CurrentSpeed: 1696
      BIOS Version                  UX32VD.206
      BIOS Release Date             06/06/2012
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  UX32VD
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Dec 30 12:21:05.950 2012 (UTC - 5:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    kbfiltr.sys                 Mon Jul 20 05:21:42 2009 (4A643726)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    AiCharger.sys               Thu Sep 22 22:04:40 2011 (4E7BE938)
    assd.sys                    Fri Oct 28 05:14:19 2011 (4EAA726B)
    IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
    DptfManager.sys             Fri Jan 27 13:51:53 2012 (4F22F249)
    DptfDevDram.sys             Fri Jan 27 13:52:31 2012 (4F22F26F)
    DptfDevGen.sys              Fri Jan 27 13:52:54 2012 (4F22F286)
    DptfDevFan.sys              Fri Jan 27 13:53:12 2012 (4F22F298)
    DptfDevPch.sys              Fri Jan 27 13:53:50 2012 (4F22F2BE)
    DptfDevProc.sys             Fri Jan 27 13:55:02 2012 (4F22F306)
    iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
    Netwsw00.sys                Mon Mar 12 17:06:43 2012 (4F5E6563)
    excsd.sys                   Fri Mar 30 15:52:41 2012 (4F760F09)
    excfs.sys                   Fri Mar 30 15:53:05 2012 (4F760F21)
    RTKVHD64.sys                Tue Apr 10 05:53:02 2012 (4F8402FE)
    ETD.sys                     Thu May 10 05:12:44 2012 (4FAB868C)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    igdkmd64.sys                Wed Sep 26 15:49:04 2012 (50635C30)
    aswrdr2.sys                 Mon Oct  8 04:23:43 2012 (50728D8F)
    aswFsBlk.SYS                Tue Oct 30 18:43:04 2012 (509057F8)
    aswMonFlt.sys               Tue Oct 30 18:43:09 2012 (509057FD)
    aswKbd.SYS                  Tue Oct 30 18:43:28 2012 (50905810)
    aswSP.SYS                   Tue Oct 30 18:44:06 2012 (50905836)
    aswSnx.SYS                  Tue Oct 30 18:44:08 2012 (50905838)
    aswnet.sys                  Sun Nov  4 05:12:57 2012 (50963FA9)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
    nvpciflt.sys                Fri Nov 30 22:24:28 2012 (50B9786C)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=assd.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    DptfManager.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevDram.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevGen.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevFan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevPch.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DptfDevProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=excsd.sys
    http://www.carrona.org/drivers/driver.php?id=excfs.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswKbd.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    aswnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8


    Thanks for the reply. The SSD on my laptop is very strange. Some times the system can detect that the SSD is on the system but some times not, and I can't understand why. Has I said before I think that the problem is caused by Windows 8, but I'm not sure. This SSD is just for cache.

    I just have one question. Do I need to install all the drivers that you refered in your post or do I need to install just the first 6 (the ones in red)?
    And where can i unistall the AICharger.sys driver?

    Sorry for asking this stupid questions (simple questions) but I really don't know how to do it.

    Regards

    Pinho
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Uninstall the Asus Charger driver from Control Panel...Programs and Features

    Update the wireless networking driver from the laptop's support website

    Update the graphics drivers from the laptop's support website

    Leave the rest alone for now and we'll see if that helps. If the BSOD's continue, zip up and upload the memory dumps (they're located in C:\Windows\Minidump) with your next post.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8


    I can't find the ai driver on the Control Panel. I only found this file but I don't know how to uninstall it.

    Should I just delete it or is there another way to
    uninstall it?

    Please reply.

    Regards

    Pinho

      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Nooo!!! Don't just delete it!!! It may render your system unbootable!!!
    Can you provide a screen shot of the Uninstall a Program applet showing the Asus utilities?
    If not, post back anyway and I'll provide instructions on how to remove it safely.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8


    Don't worry, I haven't done anything stupid . Here it is the screenshot that you asked.
      My System SpecsSystem Spec

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