Windows 8 and 8.1 Forums

BSOD - screen filled with colorful pixels and crashes

  1. #1

    Posts : 5
    windows 8

    BSOD - screen filled with colorful pixels and crashes

    first bsod in windows 8, the screen started flickering with colorful pixels then bsod and restarted

    i suspect this is my video card that is faulty, this is probably a hardware issue than software but please help me determine that, thanks!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    You have 6 or 7 hard drives - what is the make/model/wattage and age of your power supply?

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

    Here's some suggestions:
    - Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
    - Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
    - Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
    - Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
    - Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
    ....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
    - Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
    It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
    06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
    29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
    10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)
    Samsung (nVidia) audio is disabled. Is this deliberate? If so, why?
    - enable the audio device
    - update the drivers for the audio device
    - disable it again (if so desired)

    If overclocking, please stop while we troubleshoot. Feel free to resume the overclock once the BSOD's stop.

    Memory dump blames your video drivers. Please try this: nVidia Video Cards - DRIVER ONLY installation procedure

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard

    e1y60x64.sys Tue Feb 15 15:21:13 2011 (4D5AE039)
    Intel(R) 82567LM Gigabit Network Connection

    afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)
    Acronis File Level CDP Kernel Helper

    The following is for informational purposes only.
    **************************Fri Dec 28 15:27:06.242 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122812-9125-01.dmp]
    Windows 8 Kernel Version 9200 MP (12 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 14:19:48.895
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1d2fba )
    BugCheck 7F, {8, fffff88003079eb0, fffff88003096000, fffff88005c65fba}
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: fffff88003079eb0
    Arg3: fffff88003096000
    Arg4: fffff88005c65fba
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x7f_8_nvlddmkm+1d2fba
    CPUID:        "Intel(R) Core(TM) i7 CPU       X 995  @ 3.60GHz"
    MaxSpeed:     3600
    CurrentSpeed: 3605
      BIOS Version                  0901   
      BIOS Release Date             05/11/2011
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Dec 28 15:27:06.242 2012 (UTC - 5:00)**************************
    ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    e1y60x64.sys                Tue Feb 15 15:21:13 2011 (4D5AE039)
    afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    viahduaa.sys                Fri May  4 06:35:46 2012 (4FA3B102)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    tib_mounter.sys             Thu Jul 12 07:27:34 2012 (4FFEB4A6)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    fltsrv.sys                  Mon Jul 30 04:45:25 2012 (501649A5)
    snapman.sys                 Fri Aug 10 05:14:04 2012 (5024D0DC)
    tdrpman.sys                 Tue Aug 21 13:28:34 2012 (5033C542)
    LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
    LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
    mv91cons.sys                Tue Oct  9 04:48:50 2012 (5073E4F2)
    mvxxmm.sys                  Tue Oct  9 04:50:43 2012 (5073E563)
    mvs91xx.sys                 Tue Oct  9 04:50:58 2012 (5073E572)
    nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    windows 8

    hey thanks. my response below

    my power supply is Thermaltake Purepower TM 600. (600watt, about 4~5 years old). i have about 6 drives but 2 of them are external and powered on its own, not through psu.

    i have flashed my ssd to latest firmware now

    not overclocked in any ways.

    i have also swapped out a video card to see if it helps, let's see...

    thanks for identifying the outdated driver, what is the best site to find the latest update drivers?

    samsung audio is diabled because it's an hdmi output to my TV screen (Samsung) which is a known issue for my graphics card, the support guy from EVGA told me to disable it for testing purposes
    Last edited by 623baller; 29 Dec 2012 at 17:42.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    If you click on the links for the drivers that I've provided, that'll take you to my Driver Reference Table - where there will be links to the original manufacturer's of each device.

    As for the audio device, even if it's disabled the drivers are still loaded. Please enable it, update the drivers, then disable it again.

    An older PSU is usually weaker than a new one (the heat and repeated cycling of the power tend to do this). And while a 600 watt unit is likely to be OK - it's advisable to test it. To do this, disconnect all external devices and several of the internal devices. In short disconnect enough stuff to significantly lower the power demands on the system. Then test and see if that helps. If it does, you can suspect the power supply - if it doesn't then you can reconnect the stuff that you've disconnected.
      My System SpecsSystem Spec

  5. #5

    Posts : 5
    windows 8

    no crashes yet, i did not update or remove the outdated drivers either. i will continue to monitor to see if it's truly related to my video card. waiting for my video card to come back from RMA, should be another week or so
      My System SpecsSystem Spec

BSOD - screen filled with colorful pixels and crashes
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