BSOD - screen filled with colorful pixels and crashes

623baller

New Member
Messages
5
first bsod in windows 8, the screen started flickering with colorful pixels then bsod and restarted

i suspect this is my video card that is faulty, this is probably a hardware issue than software but please help me determine that, thanks!
 

My Computer

System One

  • OS
    windows 8
You have 6 or 7 hard drives - what is the make/model/wattage and age of your power supply?

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.
10 Nov 2012 - I'm seeing an upswing in SSD errors - but most appear due to older storage controller drivers. I strongly suggest NOT using storage controller drivers that don't date from 2012 (if none are available, don't connect an SSD to that controller)

Samsung (nVidia) audio is disabled. Is this deliberate? If so, why?
Please:
- enable the audio device
- update the drivers for the audio device
- disable it again (if so desired)

If overclocking, please stop while we troubleshoot. Feel free to resume the overclock once the BSOD's stop.

Memory dump blames your video drivers. Please try this: nVidia Video Cards - DRIVER ONLY installation procedure

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

e1y60x64.sys Tue Feb 15 15:21:13 2011 (4D5AE039)
Intel(R) 82567LM Gigabit Network Connection
http://www.carrona.org/drivers/driver.php?id=e1y60x64.sys

afcdp.sys Wed Jul 20 10:46:03 2011 (4E26EA2B)
Acronis File Level CDP Kernel Helper
http://www.carrona.org/drivers/driver.php?id=afcdp.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Dec 28 15:27:06.242 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122812-9125-01.dmp]
Windows 8 Kernel Version 9200 MP (12 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 14:19:48.895[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1d2fba )[/B]
BugCheck [B]7F, {8, fffff88003079eb0, fffff88003096000, fffff88005c65fba}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff88003079eb0
Arg3: fffff88003096000
Arg4: fffff88005c65fba
BUGCHECK_STR:  0x7f_8
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x7f_8_nvlddmkm+1d2fba[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       X 995  @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: [B]3605[/B]
  BIOS Version                  0901   
  BIOS Release Date             05/11/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Dec 28 15:27:06.242 2012 (UTC - 5:00)**************************
[COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]e1y60x64.sys                Tue Feb 15 15:21:13 2011 (4D5AE039)[/B][/COLOR]
[COLOR=RED][B]afcdp.sys                   Wed Jul 20 10:46:03 2011 (4E26EA2B)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
viahduaa.sys                Fri May  4 06:35:46 2012 (4FA3B102)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
tib_mounter.sys             Thu Jul 12 07:27:34 2012 (4FFEB4A6)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
fltsrv.sys                  Mon Jul 30 04:45:25 2012 (501649A5)
snapman.sys                 Fri Aug 10 05:14:04 2012 (5024D0DC)
tdrpman.sys                 Tue Aug 21 13:28:34 2012 (5033C542)
LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
mv91cons.sys                Tue Oct  9 04:48:50 2012 (5073E4F2)
mvxxmm.sys                  Tue Oct  9 04:50:43 2012 (5073E563)
mvs91xx.sys                 Tue Oct  9 04:50:58 2012 (5073E572)
nvlddmkm.sys                Fri Nov 30 22:24:02 2012 (50B97852)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=e1y60x64.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=tdrpman.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
hey thanks. my response below

my power supply is Thermaltake Purepower TM 600. (600watt, about 4~5 years old). i have about 6 drives but 2 of them are external and powered on its own, not through psu.

i have flashed my ssd to latest firmware now

not overclocked in any ways.

i have also swapped out a video card to see if it helps, let's see...

thanks for identifying the outdated driver, what is the best site to find the latest update drivers?



samsung audio is diabled because it's an hdmi output to my TV screen (Samsung) which is a known issue for my graphics card, the support guy from EVGA told me to disable it for testing purposes
 
Last edited:

My Computer

System One

  • OS
    windows 8
If you click on the links for the drivers that I've provided, that'll take you to my Driver Reference Table - where there will be links to the original manufacturer's of each device.

As for the audio device, even if it's disabled the drivers are still loaded. Please enable it, update the drivers, then disable it again.

An older PSU is usually weaker than a new one (the heat and repeated cycling of the power tend to do this). And while a 600 watt unit is likely to be OK - it's advisable to test it. To do this, disconnect all external devices and several of the internal devices. In short disconnect enough stuff to significantly lower the power demands on the system. Then test and see if that helps. If it does, you can suspect the power supply - if it doesn't then you can reconnect the stuff that you've disconnected.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
no crashes yet, i did not update or remove the outdated drivers either. i will continue to monitor to see if it's truly related to my video card. waiting for my video card to come back from RMA, should be another week or so
 

My Computer

System One

  • OS
    windows 8
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