Windows 8 and 8.1 Forums

New BSOD

  1. #31


    bangalore
    Posts : 634
    Windows 8.1 professional x64 + WMC


    We can`t conclude yet the reason for BSOD.

    So upload the new dumps

      My System SpecsSystem Spec

  2. #32


    Posts : 59
    Windows 8 PRO 64bit


    I now took out the SSD and making a new clean install on a hardidsk. But with the harddisk installation there are numerous problems as well: error during installation or BSOD after installation.
    So I would conclude that the problem is not SSD or harddisk, because the problem occurs with both.

    I don't know what to do next. Any suggestion?
      My System SpecsSystem Spec

  3. #33


    Posts : 59
    Windows 8 PRO 64bit


    hello topgun, bagavan,
    Any recommendations what to do next?
      My System SpecsSystem Spec

  4. #34


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Lot's of different BSOD error codes and lot's of different causes blamed.
    And the problem still remains even after swapping out the SSD for a platter based drive
    And the problem still remains with a clean installation of Windows
    BIOS was recently issued (2012)
    The only thing (IMO) that these all have in common is hardware.

    Please run these free diagnostics and post back with the results: Hardware Diagnostics
    Please run the Seatools hard drive diagnostic as it also tests the controllers on the motherboard.
      My System SpecsSystem Spec

  5. #35


    Posts : 59
    Windows 8 PRO 64bit


    hello John
    Thanks for the advice. It will take me some time to study and implement the hardware diagnostics.
    Once I have done that, I will report back. Shall I continue in this thread or open a new one?
      My System SpecsSystem Spec

  6. #36


    Posts : 59
    Windows 8 PRO 64bit


    hello John

    I started now with the diagnostics, beginning with memtest.

    I am not sure if this is relevant, but I could not follow your guide 100% exactly.
    Step 4: you instruct to burn a IiigSO file. The file I downloaded was called mt420 and I burned that to disc.
    Step 6: the instruction says to follow the prompts on the screen to run the test. With the file I downloaded, the test starts immediately without any prompts.
    Is there anything I did wrong so far? Please let me know.

    Well anyway, the test starts automatically, and after about 1 second red sections start to appear at the bottom of the screen.
    I will now continue with testing memory individually (I have 2 memory "bars") and the different slots.
      My System SpecsSystem Spec

  7. #37


    Posts : 5,139
    Win8.1Pro - Finally!!!


    You did just fine.

    Thanks for letting me know about the wording problems at the web page.
    I've fixed the word IiigSO to be ISO and have added additional wording to let the user know the test might run automatically.

    When the RED shows up, it means (most likely) bad RAM. Testing the sticks and slots individually will let you know where the problem lies. Then you replace the stuff that's bad and it should fix things for you. Although this is most likely the reason for your BSOD's, there may be other problems that also cause BSOD's - so post back if they continue.

    Good luck!
      My System SpecsSystem Spec

  8. #38


    Posts : 59
    Windows 8 PRO 64bit


    hello John
    Memory is bad. I just post the results so other readers can see the methodology and what you get from the memtest.

    Test1: memory 1 and 2 in motherboard slot B2 and A2: bad (no picture)

    Test2: memory 1 in slot B2: OK (see attachment)

    Test3: memory 2 in slot B2: bad (see attachment)

    Test4: memory 1 in slot A2: OK (see attachment)

    Conclusion: motherboard slots B2 and A2 OK, memory1 OK, memory2 bad.

    So I will replace memory and I will be on the road to recovery.

    Thanks John for the marvelous help.
    Attached Thumbnails Attached Thumbnails mem1 slot B2.JPG   mem2 slot B2.JPG   mem1 slot A2.JPG  
      My System SpecsSystem Spec

  9. #39


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Hmm, That was the very first thing I suggested and apparently the built in memory diagnostic did not do a good job of finding fault. That is good to know.
      My System SpecsSystem Spec

  10. #40


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There are limitations to the built-in memory diagnostic that I read about long ago. Since then I've preferred MemTest86+ - but even that isn't 100% reliable.
      My System SpecsSystem Spec

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