cdd.dll crash when quiting game

Evil Nemesis · Dec 24, 2012

Hola Friends, Sometimes I get BSOD blaming cdd.dll and this is only when I quit Hitman Absolution but sometimes it doesn't occur :sick:

I have ATI Radeon 5770 HD Latest drivers and Realtek builtin sound card and another additional creative sound blaster external sound card...

core i3 @ 3.0 GHZ

Windows 8 RTM x64 Enterprise

apologies for not uploading dump file as I'm not at home right now, will upload in the evening.

edit : file attached !!

usasma · Dec 24, 2012

If overclocking, stop while we try to fix this. Feel free to resume any overclock once the system is stable again.

Please uninstall all AMD video software from your system and then install the drivers only. Here's how to do that: ATI video cards - DRIVER ONLY installation procedure

Evil Nemesis · Dec 24, 2012

I didn't overclock my SPU or anything else, anyway do you think this is caused by CCC apps ?

usasma · Dec 24, 2012

cdd.dll is the Canonical Display Driver dll - so I figure that problems with it are related to problems with the video drivers (long story, but we generally don't blame Windows files with BSOD's - and we start by investigating 3rd party programs/drivers (such as ATI))

There are many, many things that I've seen go wrong with ATI drivers and apps (CCC and AMD Overdrive are the most common)

But, we'll know more once you upload the reports and we have a chance to see deeper into the problem.

Evil Nemesis · Dec 27, 2012

File Attached !

usasma · Dec 27, 2012

Only 16 Windows Updates installed - most systems are at around 30 now. Please check Windows Update for ALL available updates (it may take several visits).

HotSpotShield is known to cause BSOD's in Win7 systems - I'd suspect the same behavior in Win8 systems. Please uninstall it to test and see if that is the cause.

You have the 2005 version of ASACPI.sys (the Asus ATK0110 ACPI Utility driver) - a known cause of BSOD's in Win7 systems. I've seen several of these in Win8 systems also - so I think it's safe to say it causes them in Win8 also. Please update to the latest available version from the Asus website. If unable to find it, please post back with the exact make and model of your Asus motherboard.
ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7). Also a part of the Asus PCProbe and AISuite Utilities
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys

FGUARD64.SYS Mon Jan 7 14:30:07 2008 (47827DBF)
WinAbility Folder Guard Device Driver
http://www.carrona.org/drivers/driver.php?id=FGUARD64.SYS

3xHybr64.sys Mon Apr 20 03:15:15 2009 (49EC2103)
Most likely an ASUS Hybrid TV Tuner by Philips Semiconductors GmbH (may have ATI chipset) - SAA713x PCI TV Card
3xHybr64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

P17.sys Mon Aug 3 07:11:59 2009 (4A76C5FF)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

VMNET.SYS Fri Jul 8 03:43:55 2011 (4E16B53B)
VMware Virtual Network Driver
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS

vmnetbridge.sys Fri Jul 8 03:44:44 2011 (4E16B56C)
VMware bridge driver
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys

vmci.sys Tue Jul 26 22:42:09 2011 (4E2F7B01)
VMware
http://www.carrona.org/drivers/driver.php?id=vmci.sys

BazisVirtualCDBus.sys Mon Aug 8 14:11:12 2011 (4E4026C0)
WinCDEmu virtual CDROM driver - Bazis Inc
http://www.carrona.org/drivers/driver.php?id=BazisVirtualCDBus.sys

hcmon.sys Mon Aug 22 02:05:57 2011 (4E51F1C5)
VMware USB monitor
http://www.carrona.org/drivers/driver.php?id=hcmon.sys

vmnetuserif.sys Mon Aug 22 18:35:59 2011 (4E52D9CF)
VMware network application interface driver
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys

vmx86.sys Mon Aug 22 19:57:51 2011 (4E52ECFF)
VMware Virtualization Driver
http://www.carrona.org/drivers/driver.php?id=vmx86.sys

PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

RTKVHD64.sys Tue Oct 18 07:48:20 2011 (4E9D6784)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys

hssdrv6.sys Wed Nov 14 20:32:58 2012 (50A4464A)
Hotspot Shield Routing Driver [br] Possible BSOD cause seen in mid-2012
http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Dec 27 10:45:18.927 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122712-20718-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 0:40:05.591[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+f3fc )[/B]
BugCheck [B]3B, {c0000005, fffff8026655b996, fffff8801941ab40, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8026655b996, Address of the instruction which caused the bugcheck
Arg3: fffff8801941ab40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]HMA.exe[/B]
FAILURE_BUCKET_ID: [B]0x3B_cdd+f3fc[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0703   
  BIOS Release Date             04/25/2011
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 12:25:38.867 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120112-39750-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 4:20:49.520[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+f3fc )[/B]
BugCheck [B]3B, {c0000005, fffff80280ee0996, fffff88019628cc0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80280ee0996, Address of the instruction which caused the bugcheck
Arg3: fffff88019628cc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]HMA.exe[/B]
FAILURE_BUCKET_ID: [B]0x3B_cdd+f3fc[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0301   
  BIOS Release Date             02/26/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 30 13:07:06.313 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\113012-28890-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 10:14:54.968[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+11107 )[/B]
BugCheck [B]50, {fffff90100e03ad8, 0, fffff9600095e107, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff90100e03ad8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600095e107, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]HMA.exe[/B]
FAILURE_BUCKET_ID: [B]AV_cdd+11107[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0301   
  BIOS Release Date             02/26/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 27 12:14:34.237 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-17828-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 2:14:43.891[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+11107 )[/B]
BugCheck [B]50, {fffff901007d4ad8, 0, fffff960009c2107, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff901007d4ad8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960009c2107, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]Amnesia.exe[/B]
FAILURE_BUCKET_ID: [B]AV_cdd+11107[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0301   
  BIOS Release Date             02/26/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 27 09:22:08.759 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112712-18328-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 4:17:31.413[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+11107 )[/B]
BugCheck [B]50, {fffff90105273ad8, 0, fffff96000980107, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff90105273ad8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff96000980107, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]AC3SP.exe[/B]
FAILURE_BUCKET_ID: [B]AV_cdd+11107[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0301   
  BIOS Release Date             02/26/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 24 16:19:39.424 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112512-19687-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16424.amd64fre.win8_gdr.120926-1855
System Uptime:[B]0 days 6:15:26.078[/B]
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+11107 )[/B]
BugCheck [B]50, {fffff90102a62ad8, 0, fffff96000870107, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff90102a62ad8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff96000870107, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]AC3SP.exe[/B]
FAILURE_BUCKET_ID: [B]AV_cdd+11107[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: [B]2944[/B]
  BIOS Version                  0301   
  BIOS Release Date             02/26/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Dec 27 10:45:18.927 2012 (UTC - 5:00)**************************
[COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]FGUARD64.SYS                Mon Jan  7 14:30:07 2008 (47827DBF)[/B][/COLOR]
[COLOR=RED][B]3xHybr64.sys                Mon Apr 20 03:15:15 2009 (49EC2103)[/B][/COLOR]
[COLOR=RED][B]P17.sys                     Mon Aug  3 07:11:59 2009 (4A76C5FF)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)[/B][/COLOR]
[COLOR=RED][B]VMNET.SYS                   Fri Jul  8 03:43:55 2011 (4E16B53B)[/B][/COLOR]
[COLOR=RED][B]vmnetbridge.sys             Fri Jul  8 03:44:44 2011 (4E16B56C)[/B][/COLOR]
[COLOR=RED][B]vmci.sys                    Tue Jul 26 22:42:09 2011 (4E2F7B01)[/B][/COLOR]
[COLOR=RED][B]BazisVirtualCDBus.sys       Mon Aug  8 14:11:12 2011 (4E4026C0)[/B][/COLOR]
[COLOR=RED][B]hcmon.sys                   Mon Aug 22 02:05:57 2011 (4E51F1C5)[/B][/COLOR]
[COLOR=RED][B]vmnetuserif.sys             Mon Aug 22 18:35:59 2011 (4E52D9CF)[/B][/COLOR]
[COLOR=RED][B]vmx86.sys                   Mon Aug 22 19:57:51 2011 (4E52ECFF)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)[/B][/COLOR]
[COLOR=RED][B]RTKVHD64.sys                Tue Oct 18 07:48:20 2011 (4E9D6784)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
klim6.sys                   Thu Aug  2 07:08:40 2012 (501A5FB8)
klflt.sys                   Fri Aug  3 12:09:20 2012 (501BF7B0)
kneps.sys                   Mon Aug 13 08:45:42 2012 (5028F6F6)
klkbdflt.sys                Mon Sep  3 09:54:42 2012 (5044B6A2)
klmouflt.sys                Mon Sep  3 10:20:14 2012 (5044BC9E)
idmwfp.sys                  Sun Sep 23 18:12:31 2012 (505F894F)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
klwfp.sys                   Tue Oct 23 07:44:44 2012 (5086832C)
klif.sys                    Fri Nov  2 07:38:53 2012 (5093B0CD)
[COLOR=RED][B]hssdrv6.sys                 Wed Nov 14 20:32:58 2012 (50A4464A)[/B][/COLOR]
taphss6.sys                 Wed Nov 14 20:38:02 2012 (50A4477A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  1 12:25:38.867 2012 (UTC - 5:00)**************************
RTKVHD64.sys                Tue Dec 15 05:06:56 2009 (4B275FC0)
klwfp.sys                   Fri Aug  3 07:54:05 2012 (501BBBDD)
klkbdflt.sys                Mon Sep  3 09:55:35 2012 (5044B6D7)
[/font]

cdd.dll crash when quiting game

Evil Nemesis

IT Master

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

Evil Nemesis

IT Master

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

Evil Nemesis

IT Master

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One