Windows 8 and 8.1 Forums

BDOS crash my laptop

  1. #1

    Posts : 2
    Window 8 Enterprise

    BDOS crash my laptop

    Help me,
    Thank you!.

      My System SpecsSystem Spec

  2. #2

    Posts : 634
    Windows 8.1 professional x64 + WMC

    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff880019b186d, fffff88018ba60a0, 0}
    *** WARNING: Unable to verify timestamp for idmwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
    Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+25 )
    Followup: MachineOwner
    3: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    An exception happened while executing a system service routine.
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff880019b186d, Address of the instruction which caused the bugcheck
    Arg3: fffff88018ba60a0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    fffff880`019b186d 488b5808        mov     rbx,qword ptr [rax+8]
    CONTEXT:  fffff88018ba60a0 -- (.cxr 0xfffff88018ba60a0)
    rax=0000000000000000 rbx=fffff88018ba6cb0 rcx=fffffa800707c590
    rdx=fffff88018ba6b10 rsi=fffff88018ba6b10 rdi=00000000000016d0
    rip=fffff880019b186d rsp=fffff88018ba6aa0 rbp=fffffa8007acb8c0
     r8=0000000000000000  r9=0000000000000000 r10=0000000000002da0
    r11=00000000000005b4 r12=fffff88018ba6cb0 r13=fffffa8007acb8c0
    r14=fffff88018ba6ee0 r15=fffff88018ba6c00
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
    fffff880`019b186d 488b5808        mov     rbx,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
    Resetting default scope
    PROCESS_NAME:  IDMIntegrator6
    LAST_CONTROL_TRANSFER:  from fffff880019b1148 to fffff880019b186d
    fffff880`18ba6aa0 fffff880`019b1148 : fffff880`18ba6cb0 fffffa80`07acb8c0 fffff880`18ba6ee0 fffff880`18ba6ce8 : NETIO!CalloutStreamDataInit+0x25
    fffff880`18ba6ad0 fffff880`019b0e44 : 00000000`00000000 fffffa80`07acb8c0 fffff880`18ba6c60 fffff880`18ba6ce8 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x50
    fffff880`18ba6b70 fffff880`019b0d31 : fffffa80`07acb8c0 fffffa80`07acb8c0 fffff880`18ba6ee0 fffffa80`0465f1c0 : NETIO!StreamCalloutProcessData+0x48
    fffff880`18ba6bc0 fffff880`019b476f : fffff880`18ba7380 fffffa80`07acb8c0 fffff880`18ba6e01 fffffa80`07acb8c0 : NETIO!StreamCalloutProcessingLoop+0xa1
    fffff880`18ba6c50 fffff880`019bfb8d : fffffa80`04a80014 fffff880`03940104 00000000`00000000 fffff880`18ba6ee0 : NETIO!StreamProcessCallout+0x31b
    fffff880`18ba6d50 fffff880`01979e70 : fffff880`18ba0014 fffffa80`0465f1c0 00000000`00000001 fffff880`18ba7380 : NETIO! ?? ::FNODOBFM::`string'+0x686b
    fffff880`18ba6e20 fffff880`01979684 : 00000000`00000000 fffff880`18ba7060 fffffa80`046aad90 00000000`0000002f : NETIO!ArbitrateAndEnforce+0x2b0
    fffff880`18ba6f60 fffff880`019b3c4e : fffffa80`06ff87d0 fffff880`18ba7401 fffffa80`046aac20 fffffa80`06bedd04 : NETIO!KfdClassify+0xa3d
    fffff880`18ba7340 fffff880`019b3f5b : 00000000`00000000 00000000`00000001 fffffa80`06ff87a0 00000000`00000000 : NETIO!StreamInternalClassify+0xd2
    fffff880`18ba7450 fffff880`019ada3b : 00000000`00000014 fffffa80`045ded01 00000000`00000000 00000000`00000002 : NETIO!StreamInject+0x1a7
    fffff880`18ba7520 fffff880`01d0a1b5 : fffffa80`046aac20 00000000`00000134 00000000`00000000 fffffa80`045ded00 : NETIO!FwppStreamInject+0x133
    fffff880`18ba75a0 fffff880`160dbdab : fffffa80`04e5a010 fffffa80`04e5a030 fffffa80`063b6700 fffffa80`063b6728 : fwpkclnt!FwpsStreamInjectAsync0+0xf9
    fffff880`18ba7600 fffffa80`04e5a010 : fffffa80`04e5a030 fffffa80`063b6700 fffffa80`063b6728 00000000`00000134 : idmwfp+0x17dab
    fffff880`18ba7608 fffffa80`04e5a030 : fffffa80`063b6700 fffffa80`063b6728 00000000`00000134 00000000`00000014 : 0xfffffa80`04e5a010
    fffff880`18ba7610 fffffa80`063b6700 : fffffa80`063b6728 00000000`00000134 00000000`00000014 fffffa80`00000001 : 0xfffffa80`04e5a030
    fffff880`18ba7618 fffffa80`063b6728 : 00000000`00000134 00000000`00000014 fffffa80`00000001 fffffa80`045dedf0 : 0xfffffa80`063b6700
    fffff880`18ba7620 00000000`00000134 : 00000000`00000014 fffffa80`00000001 fffffa80`045dedf0 00000000`000005b4 : 0xfffffa80`063b6728
    fffff880`18ba7628 00000000`00000014 : fffffa80`00000001 fffffa80`045dedf0 00000000`000005b4 fffff880`160dc960 : 0x134
    fffff880`18ba7630 fffffa80`00000001 : fffffa80`045dedf0 00000000`000005b4 fffff880`160dc960 fffffa80`04e5a010 : 0x14
    fffff880`18ba7638 fffffa80`045dedf0 : 00000000`000005b4 fffff880`160dc960 fffffa80`04e5a010 00000000`20206f49 : 0xfffffa80`00000001
    fffff880`18ba7640 00000000`000005b4 : fffff880`160dc960 fffffa80`04e5a010 00000000`20206f49 fffffa80`063b67a0 : 0xfffffa80`045dedf0
    fffff880`18ba7648 fffff880`160dc960 : fffffa80`04e5a010 00000000`20206f49 fffffa80`063b67a0 fffffa80`04c2fb00 : 0x5b4
    fffff880`18ba7650 fffffa80`04e5a010 : 00000000`20206f49 fffffa80`063b67a0 fffffa80`04c2fb00 00000000`00000000 : idmwfp+0x18960
    fffff880`18ba7658 00000000`20206f49 : fffffa80`063b67a0 fffffa80`04c2fb00 00000000`00000000 fffffa80`063b67a0 : 0xfffffa80`04e5a010
    fffff880`18ba7660 fffffa80`063b67a0 : fffffa80`04c2fb00 00000000`00000000 fffffa80`063b67a0 00000000`00000000 : 0x20206f49
    fffff880`18ba7668 fffffa80`04c2fb00 : 00000000`00000000 fffffa80`063b67a0 00000000`00000000 00000000`00000000 : 0xfffffa80`063b67a0
    fffff880`18ba7670 00000000`00000000 : fffffa80`063b67a0 00000000`00000000 00000000`00000000 fffffa80`063b6700 : 0xfffffa80`04c2fb00
    fffff880`019b186d 488b5808        mov     rbx,qword ptr [rax+8]
    SYMBOL_NAME:  NETIO!CalloutStreamDataInit+25
    FOLLOWUP_NAME:  MachineOwner
    STACK_COMMAND:  .cxr 0xfffff88018ba60a0 ; kb
    FAILURE_BUCKET_ID:  0x3B_NETIO!CalloutStreamDataInit
    BUCKET_ID:  0x3B_NETIO!CalloutStreamDataInit
    Followup: MachineOwner
    Uninstall Internet Download Manager
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Window 8 Enterprise

    Thank you for your help.
      My System SpecsSystem Spec

  4. #4

    Posts : 634
    Windows 8.1 professional x64 + WMC

    if you get some more BSOD upload the dumps
      My System SpecsSystem Spec

  5. #5

    North Wales
    Posts : 449
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)

    Since you are using Enteriprise edition, with a KMS Key, you are presumably a member of the organisation holding the Key and Server for this machine - and therefore should request assistance from your System Admin rather than outside sources.

    There's a good chance that you won't have the proper permissions to be able to troubleshoot and fix this problem without circumventing policy restrictions placed there for good reason by your organisation, and we can't help you with that.
      My System SpecsSystem Spec

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