Windows 8 and 8.1 Forums


BSOD Issues and Help Requested - Thanks!

  1. #1


    Posts : 1
    Windows 8

    BSOD Issues and Help Requested - Thanks!


    First off, thanks for any and all help in advance. It is GREATLY appreciated.

    This is a Windows 8 Pro upgrade from Windows 7 Pro.

    First, please see my previous post here for BSODs with my previous Windows 7 Pro install:

    BSOD Issues - Windows 7 Forums

    The BSOD in that case was caused by my Netgear WNDA3100v2 install. As you see in post #3, and also post #5, the issue is with Netgear's SCMNdisP.sys driver, but I was able to correct the BSOD by removing that, and all references to it, and installing a driver from Microsoft (as explained in my post #5).

    Now, going on, I've been lately having a lot of BSODs with Windows 8. Could my problem still be with this Netgear, or something else entirely? I see nothing in the Windows Update history of having installed anything new related to the Netgear, and the SCMNdisP.sys driver is non-existent on my system. I did receive an error warning on the screen today when I came in:

    Recovery

    Your PC couldn't start properly

    The operating system couldn't be loaded because a critical system driver is missing or contains errors.

    File: \windows\Sytem32\Drivers\Ntfs.sys
    Error code: 0xc0000221

    You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administration or PC manufacturer.[

    Press Enter to try again
    Press F8 for Startup Settings
    Press F9 to use a different operating system
    I hit "Enter" and it started up as usual. After it booted up fully, I then restarted again, and no problems.

    One last thing, in your Step 1 of your BSOD posting instructions, which type of dump file do you prefer, the Kernel, Small, or Complete? Maybe I'm missing it, but it doesn't really specific which is best for those analyzing here.

    Please let me know if anything else is needed, and thanks so much, again!

    Very Sincerely,

    BfB

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Win7 didn't like wireless USB network devices and it may be that Win8 is the same. Here's my rant about these devices (from Win7 days):
    I do not recommend using wireless USB devices. Especially in Win7 systems.
    These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    I'm running late for work, so I'll post these other items in hopes that it'll help you:

    Please let us know the make/model/wattage and age of your Power Supply.

    Try these hardware diagnostics as time allows (there's a possibility that this could be hardware): Hardware Diagnostics

    lease update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
    Conexant Modem Diagnostic Interface x86 Driver
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys

    CAX_DP.sys Fri Feb 13 16:18:25 2009 (4995E3A1)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAX_DP.sys

    CAX_CNXT.sys Fri Feb 13 16:19:32 2009 (4995E3E4)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys

    CAXHWBS2.sys Fri Feb 13 16:21:18 2009 (4995E44E)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAXHWBS2.sys

    XAudio64.sys Wed Apr 29 14:21:07 2009 (49F89A93)
    Conexant Modem Audio
    http://www.carrona.org/drivers/driver.php?id=XAudio64.sys

    nvstor64.sys Mon Jun 22 18:23:37 2009 (4A400469)
    nVidia Storage Driver (nForce chipset driver)
    http://www.carrona.org/drivers/driver.php?id=nvstor64.sys

    nvmf6264.sys Thu Jul 30 19:48:18 2009 (4A723142)
    nVidia nForce network driver
    http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys

    ElbyCDIO.sys Thu Dec 16 17:58:13 2010 (4D0A9985)
    CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

    bcmwlhigh664.sys Tue Apr 19 03:13:08 2011 (4DAD3604)
    Broadcom 802.11 USB Network Adapter Driver
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys

    nvBridge.kmd Fri May 20 23:58:23 2011 (4DD7385F)
    nVidia Compatible Vista Kernel Mode Driver (likely belongs to nForce chipset drivers)
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd

    SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    SUPERAntiSpyware
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS

    RTKVHD64.sys Tue Dec 13 05:24:54 2011 (4EE727F6)
    Realtek High Definition Audio Function Driver
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec 20 12:11:52.553 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\122012-25022-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 10:35:32.362
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+23bdf9 )
    BugCheck 1E, {ffffffffc0000005, fffffa8003f0c37b, 1, 6a14878}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffffa8003f0c37b, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 0000000006a14878, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_W
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0x1E_c0000005_W_nvlddmkm+23bdf9
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec 20 01:35:29.130 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121912-29452-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:14:58.932
    Probably caused by :memory_corruption ( nt!MiCaptureAndResetWorkingSetAccessBits+d3 )
    BugCheck A, {fffff68013400b10, 0, 0, fffff8001c12f263}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff68013400b10, memory referenced
    Arg2: 0000000000000000, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8001c12f263, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: MsMpEng.exe
    FAILURE_BUCKET_ID: AV_nt!MiCaptureAndResetWorkingSetAccessBits
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec 20 01:19:41.937 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121912-50793-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:14:03.739
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1de59 )
    BugCheck 1A, {41284, b84ab70001, 1359, fffff70001080000}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041284, A PTE or the working set list is corrupt.
    Arg2: 000000b84ab70001
    Arg3: 0000000000001359
    Arg4: fffff70001080000
    BUGCHECK_STR:  0x1a_41284
    PROCESS_NAME: MsMpEng.exe
    FAILURE_BUCKET_ID: 0x1a_41284_nt!_??_::FNODOBFM::_string_
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec 20 00:46:05.185 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121912-56815-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:42:09.148
    Probably caused by :win32k.sys ( win32k! ?? ::FNODOBFM::`string'+20c81 )
    BugCheck 139, {3, fffff88004f868f0, fffff88004f86848, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88004f868f0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88004f86848, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: csrss.exe
    FAILURE_BUCKET_ID: 0x139_3_win32k!_??_::FNODOBFM::_string_
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec 12 07:01:10.967 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121212-134301-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:1 days 20:40:52.997
    Probably caused by :volsnap.sys ( volsnap!VspLaunchCowRead+4b )
    BugCheck A, {ffffda800843c468, 2, 0, fffff8038c645ed7}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffda800843c468, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8038c645ed7, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: AV_volsnap!VspLaunchCowRead
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 10 02:07:40.996 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121012-48937-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:12:47.791
    Probably caused by :csrss.exe
    BugCheck EF, {fffffa8005c1d080, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: fffffa8005c1d080, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME: csrss.exe
    BUGCHECK_STR:  0xEF_6e0f080
    FAILURE_BUCKET_ID: 0xEF_6e0f080_IMAGE_csrss.exe
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 10 01:54:05.887 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-48313-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:13:50.681
    Probably caused by :memory_corruption ( nt!MiReplenishPageSlist+208 )
    BugCheck A, {fffffa9ae1826010, 2, 1, fffff8008f36e6d0}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffffa9ae1826010, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8008f36e6d0, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: MsMpEng.exe
    FAILURE_BUCKET_ID: AV_nt!MiReplenishPageSlist
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 10 01:39:04.253 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-49249-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:0 days 0:16:15.049
    Probably caused by :memory_corruption ( nt!MiBadShareCount+4b )
    BugCheck 4E, {99, 1b489, 2, e0000100001b440}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
    Arguments: 
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 000000000001b489, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 0e0000100001b440, 0
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME: rundll32.exe
    FAILURE_BUCKET_ID: 0x4E_99_nt!MiBadShareCount
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 10 01:07:47.694 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-66815-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    System Uptime:3 days 10:52:21.490
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13f6b )
    BugCheck 1E, {ffffffffc0000005, 0, 8, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000008, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME: svchost.exe
    FAILURE_BUCKET_ID: 0x1E_nt!_??_::FNODOBFM::_string_
      BIOS Version                  5.27 
      BIOS Release Date             06/10/2008
      Manufacturer                  HP-Pavilion
      Product Name                  KE620AA-ABA a6347c
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec 20 12:11:52.553 2012 (UTC - 5:00)**************************
    mdmxsdk.sys                 Mon Jun 19 17:27:26 2006 (449716BE)
    CAX_DP.sys                  Fri Feb 13 16:18:25 2009 (4995E3A1)
    CAX_CNXT.sys                Fri Feb 13 16:19:32 2009 (4995E3E4)
    CAXHWBS2.sys                Fri Feb 13 16:21:18 2009 (4995E44E)
    XAudio64.sys                Wed Apr 29 14:21:07 2009 (49F89A93)
    nvstor64.sys                Mon Jun 22 18:23:37 2009 (4A400469)
    nvmf6264.sys                Thu Jul 30 19:48:18 2009 (4A723142)
    ElbyCDIO.sys                Thu Dec 16 17:58:13 2010 (4D0A9985)
    bcmwlhigh664.sys            Tue Apr 19 03:13:08 2011 (4DAD3604)
    nvBridge.kmd                Fri May 20 23:58:23 2011 (4DD7385F)
    SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    RTKVHD64.sys                Tue Dec 13 05:24:54 2011 (4EE727F6)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    mbam.sys                    Mon Aug 20 12:49:41 2012 (50326AA5)
    AnyDVD.sys                  Sun Aug 26 08:56:20 2012 (503A1CF4)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec 12 07:01:10.967 2012 (UTC - 5:00)**************************
    lvrs64.sys                  Wed Jan 18 01:40:36 2012 (4F166964)
    lvuvc64.sys                 Wed Jan 18 01:41:08 2012 (4F166984)
    
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
    http://www.carrona.org/drivers/driver.php?id=CAX_DP.sys
    http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys
    http://www.carrona.org/drivers/driver.php?id=CAXHWBS2.sys
    http://www.carrona.org/drivers/driver.php?id=XAudio64.sys
    http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
    http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=AnyDVD.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
      My System SpecsSystem Spec

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